2025-09-22 11:24:32 +01:00
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{
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"field_mapping": {
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"TR Number": "order_id",
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"TR Description": "description",
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"Type of problem": "category",
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"TR Level": "priority",
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"TR Status": "status",
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"Source": "source",
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"Date creation": "created_at",
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2025-11-05 10:16:34 +08:00
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"处理过程": "resolution",
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2025-09-22 11:24:32 +01:00
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"TR tracking": "resolution",
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"Created by": "created_by",
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"Module(模块)": "module",
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"Wilfulness(责任人)": "wilfulness",
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"Date of close TR": "date_of_close",
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"Vehicle Type01": "vehicle_type",
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"VIN|sim": "vin_sim",
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"App remote control version": "app_remote_control_version",
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"HMI SW": "hmi_sw",
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"父记录": "parent_record",
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"Has it been updated on the same day": "has_updated_same_day",
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"Operating time": "operating_time",
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"AI建议": "ai_suggestion",
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2025-10-27 10:33:34 +08:00
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"Issue Start Time": "updated_at",
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"Wilfulness(责任人<E4BBBB>?": "wilfulness",
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"父<>?<3F>录": "parent_record",
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"AI建<49>??": "ai_suggestion"
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2025-09-22 11:24:32 +01:00
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},
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"field_aliases": {
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"order_id": [
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"TR Number",
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"TR编号",
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"工单号",
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"Order ID",
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"Ticket ID",
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"工单编号",
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"新字段1",
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"新字段"
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],
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"description": [
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"TR Description",
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"TR描述",
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"描述",
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"Description",
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"问题描述",
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"详细描述"
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],
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"category": [
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"Type of problem",
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"问题类型",
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"Category",
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"分类",
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"Problem Type",
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"问题分类"
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],
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"priority": [
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"TR Level",
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"优先级",
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"Priority",
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"Level",
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"紧急程度",
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"重要程度"
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],
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"status": [
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"TR Status",
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"状态",
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"Status",
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"工单状态",
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"处理状态"
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],
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"source": [
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"Source",
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"来源",
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"Source Type",
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"来源类型",
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"提交来源"
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],
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"created_at": [
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"Date creation",
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"创建日期",
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"Created At",
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"Creation Date",
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"创建时间"
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],
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"solution": [
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"处理过程",
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"Solution",
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"解决方案",
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"Process",
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"处理方案"
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],
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"resolution": [
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"TR tracking",
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"Resolution",
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"解决结果",
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"跟踪",
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"处理结果"
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],
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"created_by": [
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"Created by",
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"创建人",
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"Creator",
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"Created By",
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"提交人"
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],
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"vehicle_type": [
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"Vehicle Type01",
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"车型",
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"Vehicle Type",
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"车辆类型",
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"车款"
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],
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"vin_sim": [
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"VIN|sim",
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"VIN",
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"车架号",
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"SIM",
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"VIN/SIM",
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"车辆识别号"
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],
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"module": [
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"Module(模块)",
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"模块",
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"Module",
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"功能模块"
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],
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"wilfulness": [
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"Wilfulness(责任人)",
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"责任人",
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"负责人",
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"Assignee"
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],
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"date_of_close": [
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"Date of close TR",
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"关闭日期",
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"Close Date",
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"完成日期"
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],
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"app_remote_control_version": [
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"App remote control version",
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"应用远程控制版本",
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"App Version",
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"应用版本"
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],
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"hmi_sw": [
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"HMI SW",
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"HMI软件版本",
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"HMI Software",
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"人机界面软件"
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],
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"parent_record": [
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"父记录",
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"Parent Record",
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"上级记录",
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"关联记录"
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],
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"has_updated_same_day": [
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"Has it been updated on the same day",
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"是否同日更新",
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"Same Day Update",
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"当日更新"
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],
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"operating_time": [
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"Operating time",
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"操作时间",
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"Operation Time",
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"运行时间"
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],
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"ai_suggestion": [
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"AI建议",
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"AI Suggestion",
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"AI建议",
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"智能建议"
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],
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"updated_at": [
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"Issue Start Time",
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"问题开始时间",
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"Start Time",
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"更新时间"
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]
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},
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"field_patterns": {
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"order_id": [
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".*number.*",
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".*id.*",
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".*编号.*",
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".*ticket.*",
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".*新.*"
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],
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"description": [
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".*description.*",
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".*描述.*",
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".*detail.*",
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".*内容.*"
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],
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"category": [
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".*type.*",
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".*category.*",
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".*分类.*",
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".*类型.*",
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".*problem.*"
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],
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"priority": [
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".*level.*",
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".*priority.*",
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".*优先级.*",
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".*urgent.*"
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],
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"status": [
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".*status.*",
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".*状态.*",
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".*state.*"
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],
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"source": [
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".*source.*",
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".*来源.*",
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".*origin.*"
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],
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"created_at": [
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".*creation.*",
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".*created.*",
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".*创建.*",
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".*date.*"
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],
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"solution": [
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".*solution.*",
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".*处理.*",
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".*解决.*",
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".*process.*"
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],
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"resolution": [
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".*resolution.*",
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".*tracking.*",
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".*跟踪.*",
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".*result.*"
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],
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"created_by": [
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".*created.*by.*",
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".*creator.*",
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".*创建人.*",
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".*author.*"
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],
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"vehicle_type": [
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".*vehicle.*type.*",
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".*车型.*",
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".*车辆.*",
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".*car.*"
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],
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"vin_sim": [
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".*vin.*",
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".*sim.*",
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".*车架.*",
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".*识别.*"
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],
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"module": [
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".*module.*",
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".*模块.*",
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".*功能.*"
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],
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"wilfulness": [
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".*wilfulness.*",
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|
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".*责任人.*",
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".*负责人.*",
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".*assignee.*"
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],
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"date_of_close": [
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".*close.*",
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".*关闭.*",
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".*完成.*",
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".*finish.*"
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],
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"app_remote_control_version": [
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|
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".*app.*version.*",
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|
|
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|
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".*应用.*版本.*",
|
|
|
|
|
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".*remote.*control.*"
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],
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|
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|
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"hmi_sw": [
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".*hmi.*",
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|
|
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".*软件.*",
|
|
|
|
|
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".*software.*"
|
|
|
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],
|
|
|
|
|
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"parent_record": [
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".*parent.*",
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".*父.*",
|
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".*上级.*",
|
|
|
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".*关联.*"
|
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],
|
|
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|
|
"has_updated_same_day": [
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|
|
|
|
|
".*same.*day.*",
|
|
|
|
|
|
".*同日.*",
|
|
|
|
|
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".*当日.*",
|
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".*updated.*same.*"
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],
|
|
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|
|
"operating_time": [
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|
|
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|
|
".*operating.*time.*",
|
|
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|
|
".*操作.*时间.*",
|
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|
|
".*运行.*时间.*"
|
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],
|
|
|
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|
|
"ai_suggestion": [
|
|
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|
|
".*ai.*suggestion.*",
|
|
|
|
|
|
".*ai.*建议.*",
|
|
|
|
|
|
".*智能.*建议.*"
|
|
|
|
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|
],
|
|
|
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|
|
"updated_at": [
|
|
|
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|
|
".*start.*time.*",
|
|
|
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|
|
".*开始.*时间.*",
|
|
|
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|
|
".*updated.*at.*",
|
|
|
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|
|
".*更新时间.*"
|
|
|
|
|
|
]
|
|
|
|
|
|
},
|
|
|
|
|
|
"field_priorities": {
|
|
|
|
|
|
"order_id": 3,
|
2025-09-22 16:28:00 +01:00
|
|
|
|
"description": 3,
|
|
|
|
|
|
"category": 3,
|
|
|
|
|
|
"priority": 3,
|
|
|
|
|
|
"status": 3,
|
|
|
|
|
|
"created_at": 3,
|
|
|
|
|
|
"source": 3,
|
|
|
|
|
|
"solution": 3,
|
|
|
|
|
|
"resolution": 3,
|
|
|
|
|
|
"created_by": 3,
|
|
|
|
|
|
"vehicle_type": 3,
|
|
|
|
|
|
"vin_sim": 3,
|
2025-09-22 11:24:32 +01:00
|
|
|
|
"module": 3,
|
|
|
|
|
|
"wilfulness": 3,
|
|
|
|
|
|
"date_of_close": 3,
|
|
|
|
|
|
"app_remote_control_version": 3,
|
|
|
|
|
|
"hmi_sw": 3,
|
|
|
|
|
|
"parent_record": 3,
|
|
|
|
|
|
"has_updated_same_day": 3,
|
|
|
|
|
|
"operating_time": 3,
|
|
|
|
|
|
"ai_suggestion": 3,
|
2025-09-22 16:28:00 +01:00
|
|
|
|
"updated_at": 3
|
2025-09-22 11:24:32 +01:00
|
|
|
|
},
|
|
|
|
|
|
"auto_mapping_enabled": true,
|
|
|
|
|
|
"similarity_threshold": 0.6
|
|
|
|
|
|
}
|