Files
assist/tsp_assistant-bc.db

116 lines
40 KiB
Plaintext
Raw Normal View History

SQLite format 3@ 
.<2E> p <0F><0F> <0B>
<EFBFBD> x-<06>Y<00>?##<01>Etablework_orderswork_ordersCREATE TABLE work_orders (
id INTEGER NOT NULL,
order_id VARCHAR(50) NOT NULL,
title VARCHAR(200) NOT NULL,
description TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
priority VARCHAR(20) NOT NULL,
status VARCHAR(20) NOT NULL,
created_at DATETIME,
updated_at DATETIME,
resolution TEXT,
satisfaction_score FLOAT,
feishu_record_id VARCHAR(100),
assignee VARCHAR(100),
solution TEXT,
ai_suggestion TEXT, language_mode VARCHAR(10) DEFAULT 'zh',
PRIMARY KEY (id),
UNIQUE (order_id),
UNIQUE (feishu_record_id)
)<29>m 99<01>utablework_order_suggestionswork_order_suggestions
CREATE TABLE work_order_suggestions (
id INTEGER NOT NULL,
work_order_id INTEGER NOT NULL,
ai_suggestion TEXT,
human_resolution TEXT,
ai_similarity FLOAT,
approved BOOLEAN,
created_at DATETIME,
updated_at DATETIME,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)<29>a''<01>tableconversationsconversations CREATE TABLE conversations (
id INTEGER NOT NULL,
work_order_id INTEGER,
user_message TEXT NOT NULL,
assistant_response TEXT NOT NULL,
timestamp DATETIME,
confidence_score FLOAT,
knowledge_used TEXT,
response_time FLOAT,
PRIMARY KEY (id),
FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
)<29>H<01>ktablealertsalertsCREATE TABLE alerts (
id INTEGER NOT NULL,
rule_name VARCHAR(100) NOT NULL,
alert_type VARCHAR(50) NOT NULL,
level VARCHAR(20) NOT NULL,
severity VARCHAR(20) NOT NULL,
message TEXT NOT NULL,
data TEXT,
is_active BOOLEAN,
created_at DATETIME,
resolved_at DATETIME,
PRIMARY KEY (id)
)<29>7<01>=tableanalyticsanalyticsCREATE TABLE analytics (
id INTEGER NOT NULL,
date DATETIME NOT NULL,
total_orders INTEGER,
resolved_orders INTEGER,
avg_resolution_time FLOAT,
satisfaction_avg FLOAT,
knowledge_hit_rate FLOAT,
category_distribution TEXT,
created_at DATETIME,
PRIMARY KEY (id)
)<29>%%<01>gtablevehicle_datavehicle_dataCREATE TABLE vehicle_data (
id INTEGER NOT NULL,
vehicle_id VARCHAR(50) NOT NULL,
vehicle_vin VARCHAR(17),
data_type VARCHAR(50) NOT NULL,
data_value TEXT NOT NULL,
timestamp DATETIME,
is_active BOOLEAN,
PRIMARY KEY (id)
)<29>&//<01>{tableknowledge_entriesknowledge_entriesCREATE TABLE knowledge_entries (
id INTEGER NOT NULL,
question TEXT NOT NULL,
answer TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
confidence_score FLOAT,
usage_count INTEGER,
created_at DATETIME,
updated_at DATETIME,
is_active BOOLEAN,
is_verified BOOLEAN,
verified_by VARCHAR(100),
verified_at DATETIME,
vector_embedding TEXT,
PRIMARY KEY (id)
)<0F>##<01>utablework_orderswork_ordersCREATE TABLE work_orders (
id INTEGER NOT NULL,
order_id VARCHAR(50) NOT NULL,
title VARCHAR(200) NOT NULL,
description TEXT NOT NULL,
category VARCHAR(100) NOT NULL,
priority VARCHAR(20) NOT NULL,
status VARCHAR(20) NOT NULL,
created_at DATETIME,
updated_at DATETIME,
resolution TEXT,
satisfaction_score FLOAT,
feishu_record_id VARCHAR(100),
assignee VARCHAR(100),
solution TEXT,
ai_suggestion TEXT,
PRIMARY KEY (id),
UNIQUE (order_id),
UNIQUE (feishu_record_id)
)5I#indexsqlite_autoindex_work_orders_2work_orders5I#indexsqlite_autoindex_work_orders_1work_orders 


<03><0E> <0A> k +
<08><07>1<04><03><00>:
U<>K%AA A车辆无法远程启动的原因车辆无法远程启动的常见原因1. 车辆不在P档 2. 手刹未拉起 3. 车门未锁 4. 电池电量不足 5. 网络信号差 6. 车辆系统故障远程控制?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121902025-09-19 18:26:27.712190system2025-09-19 18:26:27.710696<EFBFBD>1 [<5B>9AA AAPP显示车辆信息错误怎么办如果APP显示车辆信息错误请尝试1. 重新登录APP 2. 重启车辆系统 3. 检查网络连接 4. 如果问题持续请联系客服APP功能?陙<><E99999><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121892025-09-19 18:26:27.712189system2025-09-19 18:26:27.710695<EFBFBD>nC<>E%AA A如何远程启动车辆远程启动车辆需要满足以下条件1. 车辆处于P档 2. 手刹拉起 3. 车门已锁 4. 电池电量充足。操作步骤打开APP → 点击远程启动按钮 → 确认启动条件 → 等待启动完成远程控制?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121882025-09-19 18:26:27.712188system2025-09-19 18:26:27.710695<EFBFBD>17<>W%AA A如何联系客服您可以通过以下方式联系客服1. 在线客服:点击页面右下角的客服图标 2. 电话客服400-123-4567 3. 邮箱客服support@example.com服务问题?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121872025-09-19 18:26:27.712187system2025-09-19 18:26:27.710694<EFBFBD>7I<>Q%AA A系统无法访问怎么办如果系统无法访问请尝试1. 检查网络连接 2. 清除浏览器缓存 3. 尝试使用其他浏览器 4. 如果问题持续,请联系技术支持技术问题?陙<><E99999><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121862025-09-19 18:26:27.712186system2025-09-19 18:26:27.710694<EFBFBD>7<>%%AA A如何申请退款申请退款流程1. 在订单详情页面点击'申请退款' 2. 选择退款原因 3. 填写退款说明 4. 提交申请后等待审核支付问题?<3F>ffffff2025-09-19 18:26:27.7121852025-09-19 18:26:27.712185system2025-09-19 18:26:27.710693<EFBFBD>==<3D>i%AA A支付失败怎么办如果支付失败请检查1. 银行卡余额是否充足 2. 银行卡是否支持在线支付 3. 网络连接是否正常 4. 如果问题持续,请联系支付客服支付问题?陙<><E99999><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121842025-09-19 18:26:27.712184system2025-09-19 18:26:27.710693<EFBFBD>&C<>5%AA A如何修改个人信息您可以在个人设置页面修改个人信息1. 登录后点击右上角的个人头像 2. 选择'个人设置' 3. 修改相关信息并保存账户问题?<3F>ffffff2025-09-19 18:26:27.7121822025-09-19 18:26:27.712183system2025-09-19 18:26:27.710692<EFBFBD>0I<>C%AA A账户被锁定了怎么办如果您的账户被锁定请尝试以下解决方案1. 等待15分钟后重试登录 2. 如果问题持续请联系客服并提供您的用户ID账户问题?陙<><E99999><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121812025-09-19 18:26:27.712182system2025-09-19 18:26:27.710691<EFBFBD>67<>a%AA A如何重置密码您可以通过以下步骤重置密码1. 点击登录页面的'忘记密码'链接 2. 输入您的邮箱地址 3. 检查邮箱并点击重置链接 4. 设置新密码账户问题?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-09-19 18:26:27.7121772025-09-19 18:26:27.712180system2025-09-19 18:26:27.710674  T<0E> <0A> S <0C> <0B>