revert 96e1cc4e70

revert docs: Update README with AI accuracy optimization and modular architecture features

.editorconfig

@@ -0,0 +1,57 @@
+# EditorConfig is awesome: https://EditorConfig.org
+
+# 顶级配置文件
+root = true
+
+# 所有文件
+[*]
+charset = utf-8
+end_of_line = lf
+insert_final_newline = true
+trim_trailing_whitespace = true
+
+# Python 文件
+[*.py]
+charset = utf-8
+indent_style = space
+indent_size = 4
+
+# JSON 文件
+[*.json]
+charset = utf-8
+indent_style = space
+indent_size = 2
+
+# Markdown 文件
+[*.md]
+charset = utf-8
+trim_trailing_whitespace = false
+
+# YAML 文件
+[*.{yml,yaml}]
+charset = utf-8
+indent_style = space
+indent_size = 2
+
+# JavaScript/TypeScript 文件
+[*.{js,ts,jsx,tsx}]
+charset = utf-8
+indent_style = space
+indent_size = 2
+
+# HTML/CSS 文件
+[*.{html,css}]
+charset = utf-8
+indent_style = space
+indent_size = 2
+
+# Batch 文件 (Windows)
+[*.bat]
+charset = utf-8
+end_of_line = crlf
+
+# Shell 脚本
+[*.sh]
+charset = utf-8
+end_of_line = lf
+

.gitignore

@@ -1,107 +0,0 @@
-# Python缓存文件
-__pycache__/
-*.py[cod]
-*$py.class
-*.so
-
-# 分发/打包
-.Python
-build/
-develop-eggs/
-dist/
-downloads/
-eggs/
-.eggs/
-lib/
-lib64/
-parts/
-sdist/
-var/
-wheels/
-*.egg-info/
-.installed.cfg
-*.egg
-
-# PyInstaller
-*.manifest
-*.spec
-
-# 单元测试/覆盖率报告
-htmlcov/
-.tox/
-.coverage
-.coverage.*
-.cache
-nosetests.xml
-coverage.xml
-*.cover
-.hypothesis/
-.pytest_cache/
-
-# 环境变量
-.env
-.venv
-env/
-venv/
-ENV/
-env.bak/
-venv.bak/
-
-# IDE文件
-.vscode/
-.idea/
-*.swp
-*.swo
-*~
-
-# 操作系统文件
-.DS_Store
-.DS_Store?
-._*
-.Spotlight-V100
-.Trashes
-ehthumbs.db
-Thumbs.db
-
-# 日志文件
-*.log
-logs/
-
-# 数据库文件（开发环境）
-*.db
-*.sqlite
-*.sqlite3
-
-# 备份文件
-backups/
-*.backup
-*.bak
-
-# 临时文件
-*.tmp
-*.temp
-temp/
-tmp/
-
-# 部署相关
-deploy_config.json
-dev_deploy/
-
-# 测试文件
-test_*.py
-*_test.py
-test_sample.txt
-
-# 文档草稿
-note/
-*问题修复*.md
-*修复总结*.md
-*使用指南*.md
-
-# Excel文件（除了模板）
-*.xlsx
-!uploads/workorder_template.xlsx
-
-# 配置文件（敏感信息）
-config/local_config.py
-.env.local

.idea/.gitignore

@@ -0,0 +1,8 @@
+# 默认忽略的文件
+/shelf/
+/workspace.xml
+# 基于编辑器的 HTTP 客户端请求
+/httpRequests/
+# Datasource local storage ignored files
+/dataSources/
+/dataSources.local.xml

.idea/dataSources.xml

@@ -0,0 +1,12 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<project version="4">
+  <component name="DataSourceManagerImpl" format="xml" multifile-model="true">
+    <data-source source="LOCAL" name="@43.134.68.207" uuid="715b070d-f258-43df-a066-49e825a9b04f">
+      <driver-ref>mysql.8</driver-ref>
+      <synchronize>true</synchronize>
+      <jdbc-driver>com.mysql.cj.jdbc.Driver</jdbc-driver>
+      <jdbc-url>jdbc:mysql://43.134.68.207:3306</jdbc-url>
+      <working-dir>$ProjectFileDir$</working-dir>
+    </data-source>
+  </component>
+</project>

.idea/data_source_mapping.xml

@@ -0,0 +1,6 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<project version="4">
+  <component name="DataSourcePerFileMappings">
+    <file url="file://$APPLICATION_CONFIG_DIR$/consoles/db/715b070d-f258-43df-a066-49e825a9b04f/console.sql" value="715b070d-f258-43df-a066-49e825a9b04f" />
+  </component>
+</project>

.idea/inspectionProfiles/profiles_settings.xml

@@ -0,0 +1,6 @@
+<component name="InspectionProjectProfileManager">
+  <settings>
+    <option name="USE_PROJECT_PROFILE" value="false" />
+    <version value="1.0" />
+  </settings>
+</component>

.idea/misc.xml

@@ -0,0 +1,7 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<project version="4">
+  <component name="Black">
+    <option name="sdkName" value="Python 3.11 (tsp-assistant)" />
+  </component>
+  <component name="ProjectRootManager" version="2" project-jdk-name="Python 3.11 (tsp-assistant)" project-jdk-type="Python SDK" />
+</project>

.idea/modules.xml

@@ -0,0 +1,8 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<project version="4">
+  <component name="ProjectModuleManager">
+    <modules>
+      <module fileurl="file://$PROJECT_DIR$/.idea/tsp-assistant.iml" filepath="$PROJECT_DIR$/.idea/tsp-assistant.iml" />
+    </modules>
+  </component>
+</project>

.idea/tsp-assistant.iml

@@ -0,0 +1,14 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<module type="PYTHON_MODULE" version="4">
+  <component name="NewModuleRootManager">
+    <content url="file://$MODULE_DIR$">
+      <excludeFolder url="file://$MODULE_DIR$/.venv" />
+    </content>
+    <orderEntry type="jdk" jdkName="Python 3.11 (tsp-assistant)" jdkType="Python SDK" />
+    <orderEntry type="sourceFolder" forTests="false" />
+  </component>
+  <component name="PyDocumentationSettings">
+    <option name="format" value="PLAIN" />
+    <option name="myDocStringFormat" value="Plain" />
+  </component>
+</module>

.idea/vcs.xml

@@ -0,0 +1,6 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<project version="4">
+  <component name="VcsDirectoryMappings">
+    <mapping directory="" vcs="Git" />
+  </component>
+</project>

.vscode/settings.json

@@ -0,0 +1,26 @@
+{
+    "files.autoGuessEncoding": false,
+    "files.encoding": "utf8",
+    "files.eol": "\n",
+    "[python]": {
+        "files.encoding": "utf8",
+        "files.eol": "\n"
+    },
+    "[json]": {
+        "files.encoding": "utf8"
+    },
+    "[javascript]": {
+        "files.encoding": "utf8"
+    },
+    "[html]": {
+        "files.encoding": "utf8"
+    },
+    "[css]": {
+        "files.encoding": "utf8"
+    },
+    "[markdown]": {
+        "files.encoding": "utf8"
+    },
+    "python.defaultInterpreterPath": "${workspaceFolder}/.venv/Scripts/python.exe",
+    "Codegeex.RepoIndex": true
+}

AI建议权限问题最终解决方案.md

@@ -1,218 +0,0 @@
-# AI建议权限问题最终解决方案
-
-## 🔍 问题确认
-
-通过深度诊断工具确认：
-- ✅ **访问令牌获取正常**：tenant_access_token获取成功
-- ✅ **表格访问正常**：可以成功访问表格和字段信息
-- ✅ **记录读取正常**：可以成功读取表格记录
-- ✅ **AI建议字段存在**：确认表格中有"AI建议"字段
-- ❌ **记录写入失败**：403 Forbidden，权限不足
-
-**根本原因**：飞书应用缺少**记录写入权限**
-
-## 🛠️ 最终解决方案
-
-### 步骤1：飞书开放平台权限配置
-
-#### 1.1 登录飞书开放平台
-1. 访问：https://open.feishu.cn/
-2. 使用管理员账号登录
-3. 进入"应用管理" → "我的应用"
-
-#### 1.2 找到您的应用
-- 应用ID：`cli_a8b50ec0eed1500d`
-- 应用名称：您的TSP智能助手应用
-
-#### 1.3 添加必需权限
-在"权限管理"页面，确保应用具有以下权限：
-
-**核心权限**：
-```
-bitable:app                    # 多维表格应用权限
-bitable:app:readonly          # 多维表格只读权限
-bitable:app:readwrite         # 多维表格读写权限 ⭐ 关键权限
-base:record:write             # 记录写入权限 ⭐ 关键权限
-```
-
-#### 1.4 重新发布应用
-- 权限修改后，点击"发布"或"上线"
-- 等待权限生效（通常需要1-5分钟）
-
-### 步骤2：飞书多维表格协作者权限
-
-#### 2.1 打开飞书多维表格
-- 使用浏览器打开您的飞书多维表格
-- 确保您有表格的管理权限
-
-#### 2.2 添加应用为协作者
-1. 点击表格右上角的"分享"按钮
-2. 点击"添加协作者"
-3. 搜索您的飞书应用名称或应用ID
-4. 将应用添加为协作者
-
-#### 2.3 设置协作者权限
-**重要**：将权限设置为以下之一：
-- **编辑者** ✅ （推荐）
-- **管理员** ✅ （完全权限）
-
-**不要设置为**：
-- **查看者** ❌ （只能读取，无法写入）
-
-### 步骤3：验证修复结果
-
-#### 3.1 使用Web界面验证
-1. 打开TSP智能助手主页面
-2. 点击"飞书同步"标签页
-3. 点击"权限检查"按钮
-4. 查看检查结果
-
-#### 3.2 测试AI建议功能
-1. 点击"同步+AI建议"按钮
-2. 查看是否还有403错误
-3. 检查飞书表格中是否出现AI建议
-
-## 📋 详细修复步骤
-
-### 🔧 飞书开放平台操作
-
-1. **登录飞书开放平台**
-   ```
-   URL: https://open.feishu.cn/
-   账号: 管理员账号
-   ```
-
-2. **进入应用管理**
-   ```
-   路径: 应用管理 → 我的应用
-   应用ID: cli_a8b50ec0eed1500d
-   ```
-
-3. **权限配置**
-   ```
-   页面: 权限管理
-   操作: 添加权限
-   权限列表:
-   - bitable:app
-   - bitable:app:readonly
-   - bitable:app:readwrite ⭐
-   - base:record:write ⭐
-   ```
-
-4. **发布应用**
-   ```
-   操作: 点击"发布"按钮
-   等待: 1-5分钟权限生效
-   ```
-
-### 🔧 飞书多维表格操作
-
-1. **打开表格**
-   ```
-   方式: 浏览器访问飞书多维表格
-   权限: 确保有管理权限
-   ```
-
-2. **添加协作者**
-   ```
-   操作: 点击右上角"分享"按钮
-   步骤: 添加协作者 → 搜索应用名称
-   应用: 您的TSP智能助手应用
-   ```
-
-3. **设置权限**
-   ```
-   权限级别: 编辑者 或 管理员
-   不要选择: 查看者
-   保存: 确认设置
-   ```
-
-## 🚨 常见问题解决
-
-### 问题1：找不到权限设置
-**解决方案**：
-- 确保使用管理员账号登录飞书开放平台
-- 检查应用是否已发布
-- 联系飞书技术支持
-
-### 问题2：权限添加后仍然失败
-**解决方案**：
-- 等待5-10分钟让权限生效
-- 重新发布应用
-- 清除浏览器缓存后重试
-
-### 问题3：找不到应用名称
-**解决方案**：
-- 使用应用ID：`cli_a8b50ec0eed1500d`
-- 在飞书开放平台搜索应用ID
-- 确认应用状态为"已发布"
-
-### 问题4：表格分享设置找不到
-**解决方案**：
-- 确保您有表格的管理权限
-- 使用表格创建者账号
-- 联系表格管理员协助设置
-
-## 📊 权限配置检查清单
-
-### ✅ 飞书开放平台
-- [ ] 应用已启用并发布
-- [ ] 已添加`bitable:app`权限
-- [ ] 已添加`bitable:app:readonly`权限
-- [ ] 已添加`bitable:app:readwrite`权限 ⭐
-- [ ] 已添加`base:record:write`权限 ⭐
-- [ ] 权限修改后已重新发布
-
-### ✅ 飞书多维表格
-- [ ] 应用已添加为表格协作者
-- [ ] 协作者权限设置为"编辑者"或"管理员"
-- [ ] 表格未被锁定或设置为只读
-- [ ] "AI建议"字段存在且类型正确
-
-## 🎯 验证成功标志
-
-修复成功后，您应该看到：
-
-1. **权限检查通过**
-   ```
-   ✅ 访问令牌获取成功
-   ✅ 表格访问权限正常
-   ✅ 记录读取权限正常
-   ✅ 记录写入权限正常
-   ✅ AI建议字段存在
-   ```
-
-2. **AI建议功能正常**
-   ```
-   - 点击"同步+AI建议"无403错误
-   - 飞书表格中出现AI建议内容
-   - 日志显示"更新飞书AI建议成功"
-   ```
-
-3. **系统日志正常**
-   ```
-   2025-09-22 XX:XX:XX - INFO - 更新飞书AI建议成功
-   2025-09-22 XX:XX:XX - INFO - 飞书同步完成
-   ```
-
-## 📞 技术支持
-
-如果按照以上步骤仍然无法解决问题，请：
-
-1. **收集信息**：
-   - 飞书应用ID：`cli_a8b50ec0eed1500d`
-   - 表格ID：`tblnl3vJPpgMTSiP`
-   - 完整的错误日志
-   - 权限检查结果截图
-
-2. **联系支持**：
-   - 飞书开放平台技术支持
-   - TSP智能助手技术支持
-
-3. **检查企业设置**：
-   - 确认是否有企业级权限限制
-   - 联系企业飞书管理员
-
----
-
-**重要提醒**：403权限错误通常需要飞书管理员权限才能解决，建议联系相关技术人员协助配置。修复完成后，AI建议功能将可以正常工作！🎉

Dockerfile

@@ -1,42 +0,0 @@
-# TSP智能助手Docker镜像
-FROM python:3.9-slim
-
-# 设置工作目录
-WORKDIR /app
-
-# 设置环境变量
-ENV PYTHONPATH=/app
-ENV PYTHONUNBUFFERED=1
-
-# 安装系统依赖
-RUN apt-get update && apt-get install -y \
-    gcc \
-    g++ \
-    git \
-    curl \
-    && rm -rf /var/lib/apt/lists/*
-
-# 复制依赖文件
-COPY requirements.txt .
-
-# 安装Python依赖
-RUN pip install --no-cache-dir -r requirements.txt
-
-# 复制应用代码
-COPY . .
-
-# 创建必要目录
-RUN mkdir -p logs data backups
-
-# 设置权限
-RUN chmod +x scripts/deploy.sh
-
-# 暴露端口
-EXPOSE 5000
-
-# 健康检查
-HEALTHCHECK --interval=30s --timeout=10s --start-period=5s --retries=3 \
-    CMD curl -f http://localhost:5000/api/health || exit 1
-
-# 启动命令
-CMD ["python", "start_dashboard.py"]

LLM配置统一说明.md

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+# LLM配置统一管理说明
+
+## ? 概述
+
+本项目已将LLM配置统一管理，确保整个项目只在一个地方配置千问模型，所有地方都从统一配置获取。
+
+## ?? 配置架构
+
+### 1. 核心配置文件：`config/llm_config.py`
+
+这是**唯一的**LLM配置源，定义了千问模型的所有配置：
+
+```python
+QWEN_CONFIG = LLMConfig(
+    provider="qwen",
+    api_key="sk-c0dbefa1718d46eaa897199135066f00",
+    base_url="https://dashscope.aliyuncs.com/compatible-mode/v1",
+    model="qwen-plus-latest",
+    temperature=0.7,
+    max_tokens=2000
+)
+
+# 默认使用千问模型
+DEFAULT_CONFIG = QWEN_CONFIG
+```
+
+### 2. 统一配置管理器：`src/config/unified_config.py`
+
+统一配置管理器在初始化时自动从 `config/llm_config.py` 加载配置：
+
+```python
+def _load_default_llm_config(self) -> LLMConfig:
+    """加载默认LLM配置"""
+    try:
+        from config.llm_config import DEFAULT_CONFIG
+        # 转换配置格式
+        return LLMConfig(...)
+    except Exception as e:
+        logger.warning(f"无法加载默认LLM配置，使用内置默认值: {e}")
+        return LLMConfig()
+```
+
+### 3. 全局配置实例
+
+通过 `get_config()` 函数获取全局配置实例：
+
+```python
+from src.config.unified_config import get_config
+
+config = get_config()
+llm_config = config.llm  # 获取LLM配置
+```
+
+## ? 如何使用
+
+### 在任何需要使用LLM的地方：
+
+```python
+from src.config.unified_config import get_config
+
+# 获取LLM配置
+llm_config = get_config().llm
+
+# 使用配置
+print(f"Provider: {llm_config.provider}")
+print(f"Model: {llm_config.model}")
+print(f"API Key: {llm_config.api_key}")
+```
+
+### 示例：AI建议服务
+
+```python
+class AISuggestionService:
+    def __init__(self):
+        # 从统一配置管理器获取LLM配置
+        self.llm_config = get_config().llm
+        logger.info(f"使用LLM配置: {self.llm_config.provider} - {self.llm_config.model}")
+```
+
+## ? 配置优先级
+
+1. **第一优先级**：统一配置管理器中的配置（可通过配置文件或环境变量设置）
+2. **第二优先级**：`config/llm_config.py` 中的 `DEFAULT_CONFIG`
+3. **最后备选**：内置的默认值
+
+## ? 修改配置
+
+### 方法1：修改配置文件（推荐）
+
+直接编辑 `config/llm_config.py`，修改API密钥或模型：
+
+```python
+QWEN_CONFIG = LLMConfig(
+    provider="qwen",
+    api_key="你的新API密钥",  # 修改这里
+    model="qwen-max",  # 或修改模型
+    ...
+)
+```
+
+### 方法2：通过统一配置文件
+
+编辑 `config/unified_config.json`（如果存在）：
+
+```json
+{
+  "llm": {
+    "provider": "qwen",
+    "api_key": "你的新API密钥",
+    "model": "qwen-plus-latest",
+    ...
+  }
+}
+```
+
+### 方法3：环境变量（可选）
+
+```bash
+export LLM_API_KEY="你的API密钥"
+export LLM_MODEL="qwen-plus-latest"
+```
+
+## ? 优势
+
+1. **单一配置源**：只需要在 `config/llm_config.py` 配置一次
+2. **统一管理**：所有模块都通过统一配置管理器获取
+3. **易于维护**：修改配置不需要修改多处代码
+4. **自动同步**：修改配置后，所有使用该配置的地方自动更新
+5. **向后兼容**：保留fallback机制，确保系统稳定运行
+
+## ? 已更新的文件
+
+- ? `config/llm_config.py` - 添加了 `get_default_llm_config()` 函数
+- ? `src/config/unified_config.py` - 从 `config/llm_config.py` 加载默认配置
+- ? `src/integrations/ai_suggestion_service.py` - 使用统一配置
+- ? `src/agent/agent_assistant_core.py` - 使用统一配置
+
+## ? 注意事项
+
+- **不要**在代码中硬编码OpenAI或其他模型的配置
+- **不要**直接从 `config/llm_config.py` 导入（除非作为fallback）
+- **总是**通过 `get_config().llm` 获取配置
+- 修改配置后，请重启应用使配置生效
+

README.md

@@ -1,7 +1,8 @@
 # TSP智能助手 (TSP Assistant)
 
-[![Version](https://img.shields.io/badge/version-1.3.0-blue.svg)](version.json)
-[![Python](https://img.shields.io/badge/python-3.8+-green.svg)](requirements.txt)
+[![Version](https://img.shields.io/badge/version-2.0.0-blue.svg)](version.json)
+[![Python](https://img.shields.io/badge/python-3.11+-green.svg)](requirements.txt)
+[![Docker](https://img.shields.io/badge/docker-supported-blue.svg)](Dockerfile)
 [![License](https://img.shields.io/badge/license-MIT-yellow.svg)](LICENSE)
 [![Status](https://img.shields.io/badge/status-production-ready-brightgreen.svg)]()
 
@@ -42,11 +43,20 @@
 │   前端界面      │    │   后端服务      │    │   数据存储      │
 │                 │    │                 │    │                 │
 │ • 仪表板        │◄──►│ • Flask API     │◄──►│ • MySQL DB      │
-│ • 智能对话      │    │ • WebSocket     │    │ • 知识库        │
-│ • Agent管理     │    │ • Agent核心     │    │ • 工单系统      │
-│ • 数据分析      │    │ • LLM集成       │    │ • 车辆数据      │
-│ • 备份管理      │    │ • 备份系统      │    │ • SQLite备份    │
+│ • 智能对话      │    │ • WebSocket     │    │ • Redis缓存     │
+│ • Agent管理     │    │ • Agent核心     │    │ • 知识库        │
+│ • 数据分析      │    │ • LLM集成       │    │ • 工单系统      │
+│ • 备份管理      │    │ • 备份系统      │    │ • 车辆数据      │
 └─────────────────┘    └─────────────────┘    └─────────────────┘
+                                │
+                                ▼
+                    ┌─────────────────┐
+                    │   监控系统      │
+                    │                 │
+                    │ • Prometheus    │
+                    │ • Grafana       │
+                    │ • Nginx代理     │
+                    └─────────────────┘
 ```
 
 ## 🎯 核心功能
@@ -97,11 +107,12 @@
 ## 🛠️ 技术栈
 
 ### 后端技术
-- **Python 3.8+**: 核心开发语言
-- **Flask**: Web框架和API服务
-- **SQLAlchemy**: ORM数据库操作
+- **Python 3.11+**: 核心开发语言
+- **Flask 2.3+**: Web框架和API服务
+- **SQLAlchemy 2.0+**: ORM数据库操作
 - **WebSocket**: 实时通信支持
 - **psutil**: 系统资源监控
+- **Redis**: 缓存和会话管理
 
 ### 前端技术
 - **Bootstrap 5**: UI框架
@@ -114,21 +125,74 @@
 - **TF-IDF**: 文本向量化
 - **余弦相似度**: 语义相似度计算
 - **Agent框架**: 智能任务规划
+- **Transformers**: 预训练模型支持
 
 ### 部署运维
 - **Docker**: 容器化部署
+- **Docker Compose**: 多服务编排
 - **Nginx**: 反向代理和静态文件服务
-- **Systemd**: 服务管理
-- **Git**: 版本控制
+- **Prometheus**: 监控数据收集
+- **Grafana**: 监控仪表板
+- **MySQL 8.0**: 主数据库
+- **Redis 7**: 缓存服务
 
 ## 🚀 快速开始
 
 ### 环境要求
-- Python 3.8+
+
+#### Docker部署（推荐）
+- Docker 20.10+
+- Docker Compose 2.0+
+- 4GB+ 可用内存
+- 10GB+ 可用磁盘空间
+
+#### 本地部署
+- Python 3.11+
 - Node.js 16+ (可选，用于前端构建)
+- MySQL 8.0+ 或 SQLite
+- Redis 7+ (可选)
 - Git
 
-### 安装步骤
+### 🐳 Docker部署（推荐）
+
+1. **克隆项目**
+```bash
+git clone http://jeason.online:3000/zhaojie/assist.git
+cd assist
+```
+
+2. **一键启动所有服务**
+```bash
+# 使用部署脚本
+chmod +x scripts/docker_deploy.sh
+./scripts/docker_deploy.sh start
+
+# 或直接使用docker-compose
+docker-compose up -d
+```
+
+3. **访问系统**
+- **TSP助手**: http://localhost:5000
+- **Nginx代理**: http://localhost
+- **Prometheus监控**: http://localhost:9090
+- **Grafana仪表板**: http://localhost:3000 (admin/admin123456)
+
+4. **服务管理**
+```bash
+# 查看服务状态
+./scripts/docker_deploy.sh status
+
+# 查看日志
+./scripts/docker_deploy.sh logs tsp-assistant
+
+# 停止服务
+./scripts/docker_deploy.sh stop
+
+# 重启服务
+./scripts/docker_deploy.sh restart
+```
+
+### 💻 本地部署
 
 1. **克隆项目**
 ```bash
@@ -251,10 +315,11 @@ python scripts/update_manager.py auto-update --source ./new_version --environmen
 
 ## 🔧 配置说明
 
-### 环境变量
+### Docker环境变量
 ```bash
 # 数据库配置
-DATABASE_URL=sqlite:///tsp_assistant.db
+DATABASE_URL=mysql+pymysql://tsp_user:tsp_password@mysql:3306/tsp_assistant?charset=utf8mb4
+REDIS_URL=redis://redis:6379/0
 
 # LLM配置
 LLM_PROVIDER=openai
@@ -265,13 +330,35 @@ LLM_MODEL=gpt-3.5-turbo
 SERVER_PORT=5000
 WEBSOCKET_PORT=8765
 LOG_LEVEL=INFO
+TZ=Asia/Shanghai
 ```
 
+### Docker服务配置
+
+#### 主要服务
+- **tsp-assistant**: 主应用服务 (端口: 5000, 8765)
+- **mysql**: MySQL数据库 (端口: 3306)
+- **redis**: Redis缓存 (端口: 6379)
+- **nginx**: 反向代理 (端口: 80, 443)
+
+#### 监控服务
+- **prometheus**: 监控数据收集 (端口: 9090)
+- **grafana**: 监控仪表板 (端口: 3000)
+
+#### 数据卷
+- `mysql_data`: MySQL数据持久化
+- `redis_data`: Redis数据持久化
+- `prometheus_data`: Prometheus数据持久化
+- `grafana_data`: Grafana配置和数据持久化
+
 ### 配置文件
 - `config/llm_config.py`: LLM客户端配置
 - `config/integrations_config.json`: 飞书集成配置
-- `update_config.json`: 更新管理器配置
-- `version.json`: 版本信息配置
+- `nginx.conf`: Nginx反向代理配置
+- `monitoring/prometheus.yml`: Prometheus监控配置
+- `init.sql`: 数据库初始化脚本
+- `docker-compose.yml`: Docker服务编排配置
+- `Dockerfile`: 应用镜像构建配置
 
 ## 🤝 贡献指南
 
@@ -290,6 +377,18 @@ LOG_LEVEL=INFO
 
 ## 📝 更新日志
 
+### v2.0.0 (2025-09-22) - Docker环境全面升级
+- 🐳 **Docker环境重构**: 升级到Python 3.11，优化镜像构建
+- 🐳 **多服务编排**: MySQL 8.0 + Redis 7 + Nginx + Prometheus + Grafana
+- 🐳 **监控系统**: 集成Prometheus监控和Grafana仪表板
+- 🐳 **安全增强**: 非root用户运行，数据卷隔离
+- 🐳 **部署脚本**: 一键部署脚本，支持启动/停止/重启/清理
+- 🔧 **知识库搜索修复**: 简化搜索算法，提升检索准确率
+- 🔧 **批量删除优化**: 修复外键约束和缓存问题
+- 🔧 **日志编码修复**: 解决中文乱码问题
+- 📊 **可视化增强**: 修复预警、性能、满意度图表显示
+- 📚 **文档更新**: 完整的Docker部署和使用指南
+
 ### v1.4.0 (2025-09-19)
 - ✅ 飞书集成功能：支持飞书多维表格数据同步
 - ✅ 页面功能合并：飞书同步页面合并到主仪表板
@@ -324,11 +423,87 @@ LOG_LEVEL=INFO
 
 本项目采用 MIT 许可证 - 查看 [LICENSE](LICENSE) 文件了解详情
 
+## 🔧 故障排除
+
+### Docker部署问题
+
+#### 常见问题
+1. **端口冲突**
+```bash
+# 检查端口占用
+netstat -tulpn | grep :5000
+# 修改docker-compose.yml中的端口映射
+```
+
+2. **内存不足**
+```bash
+# 检查Docker资源使用
+docker stats
+# 增加Docker内存限制或关闭其他服务
+```
+
+3. **数据库连接失败**
+```bash
+# 检查MySQL服务状态
+docker-compose logs mysql
+# 等待数据库完全启动（约30秒）
+```
+
+4. **权限问题**
+```bash
+# 给脚本添加执行权限
+chmod +x scripts/docker_deploy.sh
+# 检查文件权限
+ls -la scripts/
+```
+
+#### 日志查看
+```bash
+# 查看所有服务日志
+docker-compose logs -f
+
+# 查看特定服务日志
+docker-compose logs -f tsp-assistant
+docker-compose logs -f mysql
+docker-compose logs -f redis
+```
+
+#### 服务重启
+```bash
+# 重启特定服务
+docker-compose restart tsp-assistant
+
+# 重启所有服务
+docker-compose down && docker-compose up -d
+```
+
+### 性能优化
+
+#### Docker资源限制
+```yaml
+# 在docker-compose.yml中添加资源限制
+services:
+  tsp-assistant:
+    deploy:
+      resources:
+        limits:
+          memory: 2G
+          cpus: '1.0'
+```
+
+#### 数据库优化
+```sql
+-- MySQL性能优化
+SET GLOBAL innodb_buffer_pool_size = 1G;
+SET GLOBAL max_connections = 200;
+```
+
 ## 📞 支持与联系
 
 - **项目地址**: http://jeason.online:3000/zhaojie/assist
 - **问题反馈**: 请在Issues中提交问题
 - **功能建议**: 欢迎提交Feature Request
+- **Docker问题**: 请提供docker-compose logs输出
 
 ## 🙏 致谢
 

UTF8_ENCODING_STANDARD.md

@@ -0,0 +1,83 @@
+# UTF-8 编码规范
+
+## 项目编码标准
+
+本项目所有文件必须使用 **UTF-8** 编码格式，以确保中文和特殊字符的正确显示和处理。
+
+## 文件编码要求
+
+### 1. Python 文件
+- **必须** 在文件开头添加编码声明：
+  ```python
+  # -*- coding: utf-8 -*-
+  ```
+  或
+  ```python
+  # coding: utf-8
+  ```
+
+### 2. 文件保存
+- 所有文件保存时使用 **UTF-8** 编码（无BOM）
+- 禁止使用 GBK、GB2312 等其他编码格式
+
+### 3. 文件读取/写入
+- 所有文件操作必须明确指定 `encoding='utf-8'`：
+  ```python
+  with open('file.txt', 'r', encoding='utf-8') as f:
+      content = f.read()
+  
+  with open('file.txt', 'w', encoding='utf-8') as f:
+      f.write(content)
+  ```
+
+## Cursor/VS Code 配置
+
+项目已配置 `.vscode/settings.json`，确保：
+- 默认文件编码：UTF-8
+- 自动检测编码：禁用（避免误判）
+- 文件行尾：LF（Unix风格）
+
+## 控制台输出
+
+### Windows 系统
+在 Python 脚本中，需要设置标准输出编码：
+```python
+import sys
+import io
+
+if sys.platform == 'win32':
+    sys.stdout = io.TextIOWrapper(sys.stdout.buffer, encoding='utf-8', errors='replace')
+    sys.stderr = io.TextIOWrapper(sys.stderr.buffer, encoding='utf-8', errors='replace')
+```
+
+## 检查脚本
+
+使用 `check_encoding.py` 脚本检查所有文件的编码格式：
+```bash
+python check_encoding.py
+```
+
+## 常见问题
+
+### 1. 控制台输出乱码
+- 确保文件以 UTF-8 保存
+- 在脚本开头设置标准输出编码
+- Windows 系统运行 `chcp 65001` 设置控制台代码页
+
+### 2. 文件读取乱码
+- 检查文件实际编码（可用 `check_encoding.py`）
+- 确保使用 `encoding='utf-8'` 参数
+
+### 3. 文件保存乱码
+- 检查编辑器编码设置
+- 确保 Cursor/VS Code 设置为 UTF-8
+
+## 验证清单
+
+创建新文件时，请确认：
+- [ ] 文件以 UTF-8 编码保存
+- [ ] Python 文件包含编码声明
+- [ ] 文件读写操作指定 `encoding='utf-8'`
+- [ ] 控制台输出脚本设置了 UTF-8 编码
+- [ ] 测试输出中文显示正常
+

auto_push.bat

@@ -30,8 +30,23 @@ if /i "%confirm%" neq "y" (
 :: 检查是否有更改需要提交
 echo.
 echo [2/4] 检查更改状态...
-git diff --quiet && git diff --cached --quiet
-if %errorlevel% equ 0 (
+
+:: 启用延迟变量扩展
+setlocal enabledelayedexpansion
+
+:: 检查未暂存的更改
+git diff --quiet
+set has_unstaged=%errorlevel%
+
+:: 检查已暂存的更改
+git diff --cached --quiet
+set has_staged=%errorlevel%
+
+:: 检查未跟踪的文件
+git ls-files --others --exclude-standard >nul 2>&1
+set has_untracked=%errorlevel%
+
+if %has_unstaged% equ 0 if %has_staged% equ 0 if %has_untracked% neq 0 (
     echo ℹ️ 没有检测到任何更改，无需提交
     echo.
     echo ✅ 工作区干净，无需推送
@@ -39,6 +54,30 @@ if %errorlevel% equ 0 (
     exit /b 0
 )
 
+:: 显示详细状态
+echo 📊 详细状态信息:
+echo 未暂存更改: 
+if %has_unstaged% neq 0 (
+    git diff --name-only
+) else (
+    echo   无
+)
+
+echo 已暂存更改:
+if %has_staged% neq 0 (
+    git diff --cached --name-only
+) else (
+    echo   无
+)
+
+echo 未跟踪文件:
+if %has_untracked% neq 0 (
+    git ls-files --others --exclude-standard
+) else (
+    echo   无
+)
+echo.
+
 :: 添加所有更改
 echo 添加所有更改到暂存区...
 git add .
@@ -160,22 +199,95 @@ echo ✅ 提交成功
 :: 推送到远程仓库
 echo.
 echo [4/4] 推送到远程仓库...
-git push origin main
-if %errorlevel% neq 0 (
+
+:: 获取当前分支名称（在延迟变量扩展内）
+set current_branch=
+for /f "tokens=*" %%b in ('git branch --show-current 2^>nul') do set current_branch=%%b
+
+if "!current_branch!"=="" (
+    echo ❌ 无法获取当前分支名称
+    echo 尝试使用默认分支 main...
+    set current_branch=main
+) else (
+    echo 📍 当前分支: !current_branch!
+)
+
+echo.
+
+:: 先尝试拉取最新更改
+echo 🔄 检查远程更新...
+git fetch origin !current_branch! >nul 2>&1
+set fetch_result=!errorlevel!
+if !fetch_result! neq 0 (
+    echo ⚠️ 无法获取远程更新，尝试获取所有分支...
+    git fetch origin >nul 2>&1
+    set fetch_all_result=!errorlevel!
+    if !fetch_all_result! neq 0 (
+        echo ⚠️ 无法获取远程更新，继续推送...
+    ) else (
+        echo ✅ 远程更新检查完成
+    )
+) else (
+    echo ✅ 远程更新检查完成
+)
+
+:: 检查远程分支是否存在，如果不存在则设置上游
+echo 🔍 检查远程分支状态...
+git ls-remote --heads origin !current_branch! >nul 2>&1
+set remote_exists=!errorlevel!
+set push_result=0
+
+if !remote_exists! equ 0 (
+    echo 远程分支 !current_branch! 已存在
+    :: 推送到远程（分支已存在）
+    git push origin !current_branch!
+    set push_result=!errorlevel!
+) else (
+    echo 远程分支 !current_branch! 不存在，将创建并设置上游
+    :: 推送到远程并设置上游（分支不存在）
+    git push -u origin !current_branch!
+    set push_result=!errorlevel!
+)
+
+if !push_result! neq 0 (
     echo ❌ 推送失败
+    echo.
     echo 💡 可能的原因:
     echo    - 网络连接问题
     echo    - 远程仓库权限不足
     echo    - 分支冲突
     echo    - 需要先拉取远程更改
     echo.
-    echo 🔧 建议解决方案:
-    echo    1. 检查网络连接
-    echo    2. 运行: git pull origin main
-    echo    3. 重新运行推送脚本
+    echo 🔧 尝试自动解决冲突...
+    git pull origin !current_branch! --rebase
+    set pull_result=!errorlevel!
+    if !pull_result! equ 0 (
+        echo ✅ 冲突已解决，重新推送...
+        git push origin !current_branch!
+        set final_push_result=!errorlevel!
+        if !final_push_result! equ 0 (
+            echo ✅ 推送成功！
+        ) else (
+            echo ❌ 重新推送失败
+            echo.
+            echo 🔧 建议手动解决:
+            echo    1. 运行: git pull origin !current_branch!
+            echo    2. 解决冲突后运行: git push origin !current_branch!
             pause
             exit /b 1
         )
+    ) else (
+        echo ❌ 无法自动解决冲突
+        echo.
+        echo 🔧 建议手动解决:
+        echo    1. 运行: git pull origin !current_branch!
+        echo    2. 解决冲突后运行: git push origin !current_branch!
+        pause
+        exit /b 1
+    )
+) else (
+    echo ✅ 推送成功！
+)
 
 echo.
 echo ========================================

auto_push.ps1

@@ -127,6 +127,36 @@ if ($hasChanges -eq 0) {
     exit 0
 }
 
+# 显示详细状态
+Write-ColorOutput "`n📊 详细状态信息:" "Yellow"
+
+# 检查未暂存的更改
+$unstaged = git diff --name-only 2>$null
+if ($unstaged) {
+    Write-ColorOutput "  未暂存更改: $($unstaged.Count) 个文件" "Yellow"
+    $unstaged | ForEach-Object { Write-ColorOutput "    ~ $_" "Yellow" }
+} else {
+    Write-ColorOutput "  未暂存更改: 无" "Green"
+}
+
+# 检查已暂存的更改
+$staged = git diff --cached --name-only 2>$null
+if ($staged) {
+    Write-ColorOutput "  已暂存更改: $($staged.Count) 个文件" "Green"
+    $staged | ForEach-Object { Write-ColorOutput "    + $_" "Green" }
+} else {
+    Write-ColorOutput "  已暂存更改: 无" "Green"
+}
+
+# 检查未跟踪的文件
+$untracked = git ls-files --others --exclude-standard 2>$null
+if ($untracked) {
+    Write-ColorOutput "  未跟踪文件: $($untracked.Count) 个文件" "Cyan"
+    $untracked | ForEach-Object { Write-ColorOutput "    + $_" "Cyan" }
+} else {
+    Write-ColorOutput "  未跟踪文件: 无" "Green"
+}
+
 # 确认操作
 if (-not $NoConfirm) {
     Write-ColorOutput "`n❓ 是否继续推送?" "Yellow"
@@ -166,15 +196,61 @@ try {
 
 # 推送到远程
 Write-Step 4 4 "推送到远程仓库"
+
+# 先尝试拉取最新更改
+Write-ColorOutput "🔄 检查远程更新..." "Cyan"
+try {
+    git fetch origin main
+    Write-ColorOutput "✅ 远程更新检查完成" "Green"
+} catch {
+    Write-ColorOutput "⚠️ 无法获取远程更新，继续推送..." "Yellow"
+}
+
+# 推送到远程
 try {
     git push origin main
     Write-ColorOutput "✅ 推送成功" "Green"
 } catch {
     Write-ColorOutput "❌ 推送失败: $($_.Exception.Message)" "Red"
-    Write-ColorOutput "请检查网络连接和远程仓库权限" "Yellow"
+    Write-ColorOutput "`n💡 可能的原因:" "Yellow"
+    Write-ColorOutput "   - 网络连接问题" "White"
+    Write-ColorOutput "   - 远程仓库权限不足" "White"
+    Write-ColorOutput "   - 分支冲突" "White"
+    Write-ColorOutput "   - 需要先拉取远程更改" "White"
+    
+    Write-ColorOutput "`n🔧 尝试自动解决冲突..." "Cyan"
+    try {
+        git pull origin main --rebase
+        if ($LASTEXITCODE -eq 0) {
+            Write-ColorOutput "✅ 冲突已解决，重新推送..." "Green"
+            git push origin main
+            if ($LASTEXITCODE -eq 0) {
+                Write-ColorOutput "✅ 推送成功！" "Green"
+            } else {
+                Write-ColorOutput "❌ 重新推送失败" "Red"
+                Write-ColorOutput "`n🔧 建议手动解决:" "Yellow"
+                Write-ColorOutput "   1. 运行: git pull origin main" "White"
+                Write-ColorOutput "   2. 解决冲突后运行: git push origin main" "White"
                 Read-Host "按任意键退出"
                 exit 1
             }
+        } else {
+            Write-ColorOutput "❌ 无法自动解决冲突" "Red"
+            Write-ColorOutput "`n🔧 建议手动解决:" "Yellow"
+            Write-ColorOutput "   1. 运行: git pull origin main" "White"
+            Write-ColorOutput "   2. 解决冲突后运行: git push origin main" "White"
+            Read-Host "按任意键退出"
+            exit 1
+        }
+    } catch {
+        Write-ColorOutput "❌ 自动解决冲突失败: $($_.Exception.Message)" "Red"
+        Write-ColorOutput "`n🔧 建议手动解决:" "Yellow"
+        Write-ColorOutput "   1. 运行: git pull origin main" "White"
+        Write-ColorOutput "   2. 解决冲突后运行: git push origin main" "White"
+        Read-Host "按任意键退出"
+        exit 1
+    }
+}
 
 # 显示结果
 Write-ColorOutput "`n========================================" "Magenta"

check_and_fix_users.py

@@ -0,0 +1,147 @@
+# -*- coding: utf-8 -*-
+import sys
+import os
+sys.path.insert(0, os.path.dirname(os.path.abspath(__file__)))
+
+from src.core.database import db_manager
+from sqlalchemy import text, inspect
+
+print("Checking users table structure...")
+
+try:
+    with db_manager.get_session() as session:
+        inspector = inspect(db_manager.engine)
+        cols = inspector.get_columns('users')
+
+        print("\nUsers table columns:")
+        required_fields = {}
+        optional_fields = {}
+
+        for col in cols:
+            name = col['name']
+            nullable = col.get('nullable', True)
+            default = col.get('default', None)
+
+            if nullable or default is not None:
+                optional_fields[name] = col
+                print(f"  {name}: {col['type']} (nullable: {nullable}, default: {default})")
+            else:
+                required_fields[name] = col
+                print(f"  {name}: {col['type']} (REQUIRED, nullable: {nullable})")
+
+        print(f"\nRequired fields: {list(required_fields.keys())}")
+        print(f"Optional fields: {list(optional_fields.keys())}")
+
+        # Check for existing admin user
+        result = session.execute(text("SELECT * FROM users WHERE username = 'admin' LIMIT 1"))
+        admin_row = result.fetchone()
+
+        if admin_row:
+            print("\nAdmin user found in database")
+            # Update password
+            from werkzeug.security import generate_password_hash
+            password_hash = generate_password_hash('admin123')
+            session.execute(text("""
+                UPDATE users
+                SET password_hash = :password_hash,
+                    is_active = 1,
+                    updated_at = NOW()
+                WHERE username = 'admin'
+            """), {'password_hash': password_hash})
+            session.commit()
+            print("Admin password updated successfully")
+        else:
+            print("\nAdmin user not found, creating...")
+            from werkzeug.security import generate_password_hash
+            password_hash = generate_password_hash('admin123')
+
+            # Build INSERT with all required fields
+            insert_fields = ['username', 'email', 'password_hash', 'role']
+            insert_values = {
+                'username': 'admin',
+                'email': 'admin@tsp.com',
+                'password_hash': password_hash,
+                'role': 'admin'
+            }
+
+            # Add optional fields that exist in table
+            if 'is_active' in optional_fields or 'is_active' not in required_fields:
+                insert_fields.append('is_active')
+                insert_values['is_active'] = True
+
+            if 'region' in optional_fields or 'region' not in required_fields:
+                insert_fields.append('region')
+                insert_values['region'] = None
+
+            # Handle full_name if it exists
+            if 'full_name' in required_fields:
+                insert_fields.append('full_name')
+                insert_values['full_name'] = 'Administrator'
+            elif 'full_name' in optional_fields:
+                insert_fields.append('full_name')
+                insert_values['full_name'] = 'Administrator'
+
+            # Handle other required fields with defaults
+            for field_name in required_fields:
+                if field_name not in insert_fields:
+                    if field_name in ['created_at', 'updated_at']:
+                        insert_fields.append(field_name)
+                        insert_values[field_name] = 'NOW()'
+                    else:
+                        # Use empty string or default value
+                        insert_fields.append(field_name)
+                        insert_values[field_name] = ''
+
+            fields_str = ', '.join(insert_fields)
+            values_str = ', '.join([f':{f}' for f in insert_fields])
+
+            sql = f"""
+                INSERT INTO users ({fields_str})
+                VALUES ({values_str})
+            """
+
+            # Fix NOW() placeholders
+            final_values = {}
+            for k, v in insert_values.items():
+                if v == 'NOW()':
+                    # Will use SQL NOW()
+                    continue
+                final_values[k] = v
+
+            # Use raw SQL with NOW()
+            sql_final = f"""
+                INSERT INTO users ({fields_str.replace(':created_at', 'created_at').replace(':updated_at', 'updated_at')})
+                VALUES ({values_str.replace(':created_at', 'NOW()').replace(':updated_at', 'NOW()')})
+            """
+
+            # Clean up the SQL
+            for k in ['created_at', 'updated_at']:
+                if f':{k}' in values_str:
+                    values_str = values_str.replace(f':{k}', 'NOW()')
+                    if k in final_values:
+                        del final_values[k]
+
+            # Final SQL construction
+            final_sql = f"INSERT INTO users ({', '.join([f if f not in ['created_at', 'updated_at'] else f for f in insert_fields])}) VALUES ({', '.join([f':{f}' if f not in ['created_at', 'updated_at'] else 'NOW()' for f in insert_fields])})"
+
+            print(f"Executing SQL with fields: {insert_fields}")
+            session.execute(text(final_sql), final_values)
+            session.commit()
+            print("Admin user created successfully")
+
+        # Verify
+        result = session.execute(text("SELECT username, email, role, is_active FROM users WHERE username = 'admin'"))
+        admin_data = result.fetchone()
+        if admin_data:
+            print(f"\nVerification:")
+            print(f"  Username: {admin_data[0]}")
+            print(f"  Email: {admin_data[1]}")
+            print(f"  Role: {admin_data[2]}")
+            print(f"  Is Active: {admin_data[3]}")
+            print("\nAdmin user ready for login!")
+
+except Exception as e:
+    print(f"Error: {e}")
+    import traceback
+    traceback.print_exc()
+

check_encoding.py

@@ -0,0 +1,157 @@
+#!/usr/bin/env python
+# -*- coding: utf-8 -*-
+"""
+文件编码检查工具
+检查项目中所有文件是否使用UTF-8编码
+"""
+
+import os
+import sys
+import chardet
+from pathlib import Path
+
+def check_file_encoding(file_path: Path) -> dict:
+    """检查文件编码"""
+    try:
+        with open(file_path, 'rb') as f:
+            raw_data = f.read()
+            result = chardet.detect(raw_data)
+            encoding = result.get('encoding', 'unknown')
+            confidence = result.get('confidence', 0)
+            
+            # 检查文件是否有BOM
+            has_bom = False
+            if raw_data.startswith(b'\xef\xbb\xbf'):
+                has_bom = True
+                encoding = 'utf-8-sig'
+            
+            return {
+                'file': str(file_path),
+                'encoding': encoding,
+                'confidence': confidence,
+                'has_bom': has_bom,
+                'is_utf8': encoding.lower() in ['utf-8', 'utf-8-sig', 'ascii'],
+                'size': len(raw_data)
+            }
+    except Exception as e:
+        return {
+            'file': str(file_path),
+            'error': str(e)
+        }
+
+def check_python_file_header(file_path: Path) -> bool:
+    """检查Python文件是否有编码声明"""
+    try:
+        with open(file_path, 'r', encoding='utf-8') as f:
+            first_lines = [f.readline() for _ in range(3)]
+            for line in first_lines:
+                if 'coding' in line.lower() or 'encoding' in line.lower():
+                    return True
+        return False
+    except:
+        return False
+
+def main():
+    """主函数"""
+    project_root = Path(__file__).parent
+    
+    # 需要检查的文件扩展名
+    check_extensions = {'.py', '.json', '.md', '.txt', '.html', '.css', '.js', '.sql', '.bat', '.sh'}
+    
+    # 排除的目录
+    exclude_dirs = {'.git', '.venv', '__pycache__', 'node_modules', '.idea', 'logs', 'data', 'dist', 'build'}
+    
+    results = []
+    python_files_without_encoding = []
+    
+    print("=" * 80)
+    print("文件编码检查工具")
+    print("=" * 80)
+    print()
+    
+    # 遍历所有文件
+    for root, dirs, files in os.walk(project_root):
+        # 排除指定目录
+        dirs[:] = [d for d in dirs if d not in exclude_dirs]
+        
+        for file in files:
+            file_path = Path(root) / file
+            
+            # 只检查指定扩展名的文件
+            if file_path.suffix.lower() not in check_extensions:
+                continue
+            
+            # 检查编码
+            result = check_file_encoding(file_path)
+            results.append(result)
+            
+            # 检查Python文件的编码声明
+            if file_path.suffix == '.py':
+                if not check_python_file_header(file_path):
+                    python_files_without_encoding.append(file_path)
+    
+    # 统计结果
+    total_files = len(results)
+    utf8_files = sum(1 for r in results if r.get('is_utf8', False))
+    non_utf8_files = total_files - utf8_files
+    
+    print(f"总计检查文件: {total_files}")
+    print(f"UTF-8 编码文件: {utf8_files}")
+    print(f"非 UTF-8 编码文件: {non_utf8_files}")
+    print()
+    
+    # 显示非UTF-8文件
+    if non_utf8_files > 0:
+        print("=" * 80)
+        print("⚠️  非 UTF-8 编码文件:")
+        print("=" * 80)
+        for result in results:
+            if not result.get('is_utf8', False) and 'error' not in result:
+                print(f"  {result['file']}")
+                print(f"    编码: {result['encoding']} (置信度: {result['confidence']:.2%})")
+                if result.get('has_bom'):
+                    print(f"    ⚠️  包含 BOM")
+                print()
+    
+    # 显示缺少编码声明的Python文件
+    if python_files_without_encoding:
+        print("=" * 80)
+        print("⚠️  Python 文件缺少编码声明:")
+        print("=" * 80)
+        for file_path in python_files_without_encoding:
+            print(f"  {file_path}")
+        print()
+        print("建议在这些文件开头添加: # -*- coding: utf-8 -*-")
+        print()
+    
+    # 显示错误
+    errors = [r for r in results if 'error' in r]
+    if errors:
+        print("=" * 80)
+        print("❌ 检查出错的文件:")
+        print("=" * 80)
+        for result in errors:
+            print(f"  {result['file']}: {result['error']}")
+        print()
+    
+    # 总结
+    print("=" * 80)
+    if non_utf8_files == 0 and not python_files_without_encoding:
+        print("✅ 所有文件编码检查通过！")
+    else:
+        print("⚠️  发现编码问题，请根据上述信息修复")
+    print("=" * 80)
+    
+    return non_utf8_files == 0 and not python_files_without_encoding
+
+if __name__ == "__main__":
+    try:
+        import chardet
+    except ImportError:
+        print("错误: 需要安装 chardet 库")
+        print("运行: pip install chardet")
+        sys.exit(1)
+    
+    success = main()
+    sys.exit(0 if success else 1)
+

config/field_mapping_config.json

@@ -7,7 +7,7 @@
     "TR Status": "status",
     "Source": "source",
     "Date creation": "created_at",
-    "处理过程": "solution",
+    "处理过程": "resolution",
     "TR tracking": "resolution",
     "Created by": "created_by",
     "Module（模块）": "module",
@@ -21,7 +21,10 @@
     "Has it been updated on the same day": "has_updated_same_day",
     "Operating time": "operating_time",
     "AI建议": "ai_suggestion",
-    "Issue Start Time": "updated_at"
+    "Issue Start Time": "updated_at",
+    "Wilfulness（责任人<E4BBBB>?": "wilfulness",
+    "父<>?<3F>录": "parent_record",
+    "AI建<49>??": "ai_suggestion"
   },
   "field_aliases": {
     "order_id": [
@@ -307,17 +310,17 @@
   },
   "field_priorities": {
     "order_id": 3,
-    "description": 1,
-    "category": 1,
-    "priority": 1,
-    "status": 1,
-    "created_at": 1,
-    "source": 2,
-    "solution": 2,
-    "resolution": 2,
-    "created_by": 2,
-    "vehicle_type": 2,
-    "vin_sim": 2,
+    "description": 3,
+    "category": 3,
+    "priority": 3,
+    "status": 3,
+    "created_at": 3,
+    "source": 3,
+    "solution": 3,
+    "resolution": 3,
+    "created_by": 3,
+    "vehicle_type": 3,
+    "vin_sim": 3,
     "module": 3,
     "wilfulness": 3,
     "date_of_close": 3,
@@ -327,7 +330,7 @@
     "has_updated_same_day": 3,
     "operating_time": 3,
     "ai_suggestion": 3,
-    "updated_at": 2
+    "updated_at": 3
   },
   "auto_mapping_enabled": true,
   "similarity_threshold": 0.6

config/llm_config.py

@@ -34,3 +34,27 @@ ANTHROPIC_CONFIG = LLMConfig(
 
 # 默认使用千问模型
 DEFAULT_CONFIG = QWEN_CONFIG
+
+
+def get_default_llm_config() -> LLMConfig:
+    """
+    获取默认的LLM配置
+    优先从统一配置管理器获取，如果失败则使用本地配置
+    """
+    try:
+        from src.config.unified_config import get_config
+        config = get_config()
+        llm_dict = config.get_llm_config()
+        
+        # 创建LLMConfig对象
+        return LLMConfig(
+            provider=llm_dict.get("provider", "qwen"),
+            api_key=llm_dict.get("api_key", ""),
+            base_url=llm_dict.get("base_url", "https://dashscope.aliyuncs.com/compatible-mode/v1"),
+            model=llm_dict.get("model", "qwen-plus-latest"),
+            temperature=llm_dict.get("temperature", 0.7),
+            max_tokens=llm_dict.get("max_tokens", 2000)
+        )
+    except Exception:
+        # 如果统一配置不可用，使用本地配置
+        return DEFAULT_CONFIG

config/unified_config.json

@@ -0,0 +1,52 @@
+{
+  "database": {
+    "url": "mysql+pymysql://tsp_assistant:password@jeason.online/tsp_assistant?charset=utf8mb4",
+    "pool_size": 10,
+    "max_overflow": 20,
+    "pool_timeout": 30,
+    "pool_recycle": 3600
+  },
+  "llm": {
+    "provider": "openai",
+    "api_key": "",
+    "base_url": "https://dashscope.aliyuncs.com/compatible-mode/v1",
+    "model": "qwen-turbo",
+    "temperature": 0.7,
+    "max_tokens": 2000,
+    "timeout": 30
+  },
+  "server": {
+    "host": "0.0.0.0",
+    "port": 5000,
+    "websocket_port": 8765,
+    "debug": false,
+    "log_level": "INFO"
+  },
+  "feishu": {
+    "app_id": "",
+    "app_secret": "",
+    "app_token": "",
+    "table_id": "",
+    "status": "active",
+    "sync_limit": 10,
+    "auto_sync_interval": 0
+  },
+  "ai_accuracy": {
+    "auto_approve_threshold": 0.95,
+    "use_human_resolution_threshold": 0.9,
+    "manual_review_threshold": 0.8,
+    "ai_suggestion_confidence": 0.95,
+    "human_resolution_confidence": 0.9,
+    "prefer_human_when_low_accuracy": true,
+    "enable_auto_approval": true,
+    "enable_human_fallback": true
+  },
+  "system": {
+    "backup_enabled": true,
+    "backup_interval": 24,
+    "max_backup_files": 7,
+    "cache_enabled": true,
+    "cache_ttl": 3600,
+    "monitoring_enabled": true
+  }
+}

convert_encoding.bat

@@ -0,0 +1,94 @@
+@echo off
+setlocal enabledelayedexpansion
+chcp 65001 >nul 2>&1
+echo ========================================
+echo 代码文件编码批量转换工具
+echo ========================================
+echo.
+
+:: 设置要扫描的文件扩展名
+set "extensions=*.py *.java *.js *.ts *.html *.css *.xml *.json *.md *.txt *.bat *.cmd *.ps1 *.sh *.yml *.yaml *.ini *.cfg *.conf *.properties"
+
+:: 设置目标目录（默认为当前目录）
+set "target_dir=%cd%"
+if not "%~1"=="" set "target_dir=%~1"
+
+echo 目标目录: %target_dir%
+echo.
+
+:: 检查目录是否存在
+if not exist "%target_dir%" (
+    echo 错误：指定的目录不存在
+    pause
+    exit /b 1
+)
+
+:: 创建临时目录
+set "temp_dir=%temp%\encoding_convert_%random%"
+mkdir "%temp_dir%"
+
+:: 统计变量
+set "total_files=0"
+set "converted_files=0"
+set "skipped_files=0"
+
+echo 开始扫描文件...
+echo.
+
+:: 遍历所有指定扩展名的文件
+for %%e in (%extensions%) do (
+    for /r "%target_dir%" %%f in (%%e) do (
+        set /a total_files+=1
+        call :process_file "%%f"
+    )
+)
+
+echo.
+echo ========================================
+echo 转换完成
+echo ========================================
+echo 总文件数: %total_files%
+echo 已转换: %converted_files%
+echo 已跳过: %skipped_files%
+echo.
+
+:: 清理临时目录
+rd /s /q "%temp_dir%" 2>nul
+
+pause
+exit /b
+
+:process_file
+set "file=%~1"
+set "is_utf8=0"
+
+:: 检查文件是否已经是UTF-8编码
+powershell -Command "try { $content = [System.IO.File]::ReadAllText('%file%', [System.Text.Encoding]::UTF8); $content | Out-Null; exit 0 } catch { exit 1 }" >nul 2>&1
+if %errorlevel% equ 0 set "is_utf8=1"
+
+if %is_utf8% equ 1 (
+    echo [跳过] %file% (已经是UTF-8)
+    set /a skipped_files+=1
+) else (
+    echo [转换] %file%
+    
+    :: 尝试检测并转换编码
+    powershell -Command ^
+        "$path = '%file%'; ^
+        try { ^
+            $bytes = [System.IO.File]::ReadAllBytes($path); ^
+            $encoding = [System.Text.Encoding]::GetEncoding('GB2312'); ^
+            $content = $encoding.GetString($bytes); ^
+            [System.IO.File]::WriteAllText($path, $content, [System.Text.Encoding]::UTF8); ^
+            exit 0 ^
+        } catch { ^
+            exit 1 ^
+        }"
+    
+    if %errorlevel% equ 0 (
+        set /a converted_files+=1
+    ) else (
+        echo [警告] 无法转换 %file%
+    )
+)
+goto :eof

create_admin_user.py

@@ -0,0 +1,173 @@
+# -*- coding: utf-8 -*-
+"""
+创建或修复默认管理员用户
+"""
+
+import sys
+import os
+sys.path.insert(0, os.path.dirname(os.path.abspath(__file__)))
+
+from src.core.database import db_manager
+from src.core.models import User
+from werkzeug.security import generate_password_hash, check_password_hash
+from sqlalchemy import text, inspect
+
+print("=" * 60)
+print("创建/修复管理员用户")
+print("=" * 60)
+
+try:
+    with db_manager.get_session() as session:
+        # 检查表结构
+        inspector = inspect(db_manager.engine)
+        if 'users' not in inspector.get_table_names():
+            print("错误: users表不存在，请先运行 python init_database.py")
+            sys.exit(1)
+
+        existing_columns = [col['name'] for col in inspector.get_columns('users')]
+        print(f"users表字段: {existing_columns}")
+
+        # 检查是否存在admin用户
+        admin_user = session.query(User).filter(User.username == 'admin').first()
+
+        if admin_user:
+            print(f"\n找到admin用户 (ID: {admin_user.id})")
+            print(f"  邮箱: {admin_user.email}")
+            print(f"  角色: {admin_user.role}")
+            print(f"  激活状态: {admin_user.is_active}")
+
+            # 验证密码
+            password_ok = check_password_hash(admin_user.password_hash, 'admin123')
+            print(f"  密码验证: {'正确' if password_ok else '错误'}")
+
+            if not password_ok:
+                print("\n密码不匹配，正在更新密码...")
+                admin_user.password_hash = generate_password_hash('admin123')
+                admin_user.is_active = True
+                if hasattr(admin_user, 'region'):
+                    admin_user.region = None
+                session.commit()
+                print("密码已更新为: admin123")
+
+            if not admin_user.is_active:
+                print("用户未激活，正在激活...")
+                admin_user.is_active = True
+                session.commit()
+                print("用户已激活")
+
+            # 最终验证
+            test_password = check_password_hash(admin_user.password_hash, 'admin123')
+            if test_password and admin_user.is_active:
+                print("\n管理员用户已就绪！")
+                print("  用户名: admin")
+                print("  密码: admin123")
+                print("  状态: 已激活")
+            else:
+                print("\n警告: 用户状态异常")
+                print(f"  密码正确: {test_password}")
+                print(f"  已激活: {admin_user.is_active}")
+        else:
+            print("\n未找到admin用户，正在创建...")
+
+            # 准备密码哈希
+            password_hash = generate_password_hash('admin123')
+
+            # 检查表结构，使用SQL直接插入避免字段不匹配
+            try:
+                # 先尝试使用模型创建
+                new_admin = User(
+                    username='admin',
+                    email='admin@tsp.com',
+                    password_hash=password_hash,
+                    role='admin',
+                    is_active=True
+                )
+                if 'region' in existing_columns:
+                    new_admin.region = None
+                session.add(new_admin)
+                session.commit()
+                print("使用模型创建成功")
+            except Exception as model_error:
+                print(f"模型创建失败: {model_error}")
+                print("尝试使用SQL直接插入...")
+                session.rollback()
+
+                # 使用SQL直接插入
+                insert_fields = ['username', 'email', 'password_hash', 'role']
+                insert_values = {
+                    'username': 'admin',
+                    'email': 'admin@tsp.com',
+                    'password_hash': password_hash,
+                    'role': 'admin'
+                }
+
+                if 'is_active' in existing_columns:
+                    insert_fields.append('is_active')
+                    insert_values['is_active'] = True
+
+                if 'region' in existing_columns:
+                    insert_fields.append('region')
+                    insert_values['region'] = None
+
+                fields_str = ', '.join(insert_fields)
+                values_str = ', '.join([f":{k}" for k in insert_fields])
+
+                sql = f"""
+                    INSERT INTO users ({fields_str})
+                    VALUES ({values_str})
+                """
+
+                session.execute(text(sql), insert_values)
+                session.commit()
+                print("使用SQL创建成功")
+
+            # 验证创建结果
+            verify_user = session.query(User).filter(User.username == 'admin').first()
+            if verify_user:
+                test_password = check_password_hash(verify_user.password_hash, 'admin123')
+                print(f"\n验证结果:")
+                print(f"  用户ID: {verify_user.id}")
+                print(f"  密码正确: {test_password}")
+                print(f"  已激活: {verify_user.is_active}")
+
+                if test_password and verify_user.is_active:
+                    print("\n管理员用户创建成功！")
+                    print("  用户名: admin")
+                    print("  密码: admin123")
+                else:
+                    print("\n警告: 用户创建成功但状态异常")
+
+        # 创建其他示例用户
+        for username, email, password, role, region in [
+            ('overseas_ops', 'overseas@tsp.com', 'ops123', 'overseas_ops', 'overseas'),
+            ('domestic_ops', 'domestic@tsp.com', 'ops123', 'domestic_ops', 'domestic')
+        ]:
+            ops_user = session.query(User).filter(User.username == username).first()
+            if not ops_user:
+                print(f"\n创建{username}用户...")
+                try:
+                    new_user = User(
+                        username=username,
+                        email=email,
+                        password_hash=generate_password_hash(password),
+                        role=role,
+                        is_active=True
+                    )
+                    if 'region' in existing_columns:
+                        new_user.region = region
+                    session.add(new_user)
+                    session.commit()
+                    print(f"  {username}用户创建成功")
+                except Exception as e:
+                    print(f"  {username}用户创建失败: {e}")
+                    session.rollback()
+
+        print("\n" + "=" * 60)
+        print("操作完成！")
+        print("=" * 60)
+
+except Exception as e:
+    print(f"错误: {e}")
+    import traceback
+    traceback.print_exc()
+    sys.exit(1)

data/system_settings.json

@@ -3,5 +3,14 @@
   "max_history": 10,
   "refresh_interval": 10,
   "auto_monitoring": true,
-  "agent_mode": true
+  "agent_mode": true,
+  "api_provider": "openai",
+  "api_base_url": "",
+  "api_key": "",
+  "model_name": "qwen-turbo",
+  "model_temperature": 0.7,
+  "model_max_tokens": 1000,
+  "server_port": 5000,
+  "websocket_port": 8765,
+  "log_level": "INFO"
 }

database_init_report.json

@@ -1,9 +1,9 @@
 {
-  "init_time": "2025-09-19T18:57:01.015501",
+  "init_time": "2025-10-31T12:46:01.637890",
   "database_version": "MySQL 8.4.6",
   "database_url": "mysql+pymysql://tsp_assistant:***@43.134.68.207/tsp_assistant?charset=utf8mb4",
   "migrations_applied": 0,
-  "tables_created": 15,
+  "tables_created": 16,
   "initial_data_inserted": true,
   "verification_passed": true
 }

database_migration_notes.md

@@ -0,0 +1,119 @@
+# 数据库迁移说明
+
+## 工单处理过程记录系统迁移
+
+### 新增表：`work_order_process_history`
+
+```sql
+CREATE TABLE IF NOT EXISTS work_order_process_history (
+    id INTEGER PRIMARY KEY AUTOINCREMENT,
+    work_order_id INTEGER NOT NULL,
+    processor_name VARCHAR(100) NOT NULL,
+    processor_role VARCHAR(50),
+    processor_region VARCHAR(50),
+    process_content TEXT NOT NULL,
+    action_type VARCHAR(50) NOT NULL,
+    previous_status VARCHAR(50),
+    new_status VARCHAR(50),
+    assigned_module VARCHAR(50),
+    process_time DATETIME NOT NULL,
+    created_at DATETIME DEFAULT CURRENT_TIMESTAMP,
+    FOREIGN KEY (work_order_id) REFERENCES work_orders(id)
+);
+
+CREATE INDEX idx_process_history_workorder ON work_order_process_history(work_order_id);
+CREATE INDEX idx_process_history_time ON work_order_process_history(process_time);
+```
+
+### WorkOrder表新增字段
+
+如果使用SQLite，可以使用以下SQL添加字段：
+
+```sql
+-- 注意：SQLite不支持直接ALTER TABLE添加多个列，需要逐个添加
+
+ALTER TABLE work_orders ADD COLUMN assigned_module VARCHAR(50);
+ALTER TABLE work_orders ADD COLUMN module_owner VARCHAR(100);
+ALTER TABLE work_orders ADD COLUMN dispatcher VARCHAR(100);
+ALTER TABLE work_orders ADD COLUMN dispatch_time DATETIME;
+ALTER TABLE work_orders ADD COLUMN region VARCHAR(50);
+```
+
+### 使用Python脚本迁移（推荐）
+
+创建迁移脚本 `migrate_process_history.py`：
+
+```python
+# -*- coding: utf-8 -*-
+"""
+数据库迁移脚本：添加工单处理过程记录表和相关字段
+"""
+from src.core.database import db_manager
+from src.core.models import Base, WorkOrderProcessHistory
+from sqlalchemy import text
+
+def migrate_database():
+    """执行数据库迁移"""
+    try:
+        with db_manager.get_session() as session:
+            # 创建新表
+            WorkOrderProcessHistory.__table__.create(db_manager.engine, checkfirst=True)
+
+            # 检查并添加新字段（SQLite需要特殊处理）
+            try:
+                # 尝试添加字段（如果已存在会报错，可以忽略）
+                session.execute(text("ALTER TABLE work_orders ADD COLUMN assigned_module VARCHAR(50)"))
+            except Exception as e:
+                print(f"字段 assigned_module 可能已存在: {e}")
+
+            try:
+                session.execute(text("ALTER TABLE work_orders ADD COLUMN module_owner VARCHAR(100)"))
+            except Exception as e:
+                print(f"字段 module_owner 可能已存在: {e}")
+
+            try:
+                session.execute(text("ALTER TABLE work_orders ADD COLUMN dispatcher VARCHAR(100)"))
+            except Exception as e:
+                print(f"字段 dispatcher 可能已存在: {e}")
+
+            try:
+                session.execute(text("ALTER TABLE work_orders ADD COLUMN dispatch_time DATETIME"))
+            except Exception as e:
+                print(f"字段 dispatch_time 可能已存在: {e}")
+
+            try:
+                session.execute(text("ALTER TABLE work_orders ADD COLUMN region VARCHAR(50)"))
+            except Exception as e:
+                print(f"字段 region 可能已存在: {e}")
+
+            session.commit()
+            print("数据库迁移完成！")
+
+    except Exception as e:
+        print(f"数据库迁移失败: {e}")
+        raise
+
+if __name__ == "__main__":
+    migrate_database()
+```
+
+### 执行迁移
+
+运行迁移脚本：
+```bash
+python migrate_process_history.py
+```
+
+或者直接在Python交互式环境中执行：
+```python
+from migrate_process_history import migrate_database
+migrate_database()
+```
+
+## 注意事项
+
+1. **备份数据库**：在执行迁移前，请务必备份现有数据库
+2. **SQLite限制**：如果使用SQLite，ALTER TABLE添加列的操作在某些情况下可能失败，如果字段已存在会报错
+3. **数据迁移**：现有工单的处理过程历史记录（存储在`resolution`字段中的）不会自动迁移到新表，需要手动处理
+4. **索引优化**：新表已包含必要的索引，如果数据量大可以考虑添加更多索引
+

docker-compose.yml

@@ -1,58 +0,0 @@
-version: '3.8'
-
-services:
-  tsp-assistant:
-    build: .
-    container_name: tsp_assistant
-    ports:
-      - "5000:5000"
-    environment:
-      - PYTHONPATH=/app
-      - DATABASE_URL=sqlite:///tsp_assistant.db
-    volumes:
-      - ./data:/app/data
-      - ./logs:/app/logs
-      - ./backups:/app/backups
-      - tsp_db:/app
-    restart: unless-stopped
-    healthcheck:
-      test: ["CMD", "curl", "-f", "http://localhost:5000/api/health"]
-      interval: 30s
-      timeout: 10s
-      retries: 3
-      start_period: 40s
-
-  # MySQL数据库服务（可选）
-  mysql:
-    image: mysql:8.0
-    container_name: tsp_mysql
-    environment:
-      MYSQL_ROOT_PASSWORD: root123456
-      MYSQL_DATABASE: tsp_assistant
-      MYSQL_USER: tsp_user
-      MYSQL_PASSWORD: tsp_password
-    ports:
-      - "3306:3306"
-    volumes:
-      - mysql_data:/var/lib/mysql
-      - ./init.sql:/docker-entrypoint-initdb.d/init.sql
-    restart: unless-stopped
-    command: --default-authentication-plugin=mysql_native_password
-
-  # Nginx反向代理（可选）
-  nginx:
-    image: nginx:alpine
-    container_name: tsp_nginx
-    ports:
-      - "80:80"
-      - "443:443"
-    volumes:
-      - ./nginx.conf:/etc/nginx/nginx.conf
-      - ./ssl:/etc/nginx/ssl
-    depends_on:
-      - tsp-assistant
-    restart: unless-stopped
-
-volumes:
-  tsp_db:
-  mysql_data:

fix_admin_user.py

@@ -0,0 +1,86 @@
+# -*- coding: utf-8 -*-
+"""
+修复管理员用户
+"""
+
+import sys
+import os
+sys.path.insert(0, os.path.dirname(os.path.abspath(__file__)))
+
+from src.core.database import db_manager
+from sqlalchemy import text
+from werkzeug.security import generate_password_hash
+
+print("Fixing admin user...")
+
+try:
+    with db_manager.get_session() as session:
+        # Check if admin user exists
+        result = session.execute(text("SELECT id FROM users WHERE username = 'admin'"))
+        admin_row = result.fetchone()
+
+        password_hash = generate_password_hash('admin123')
+
+        if admin_row:
+            print("Admin user exists, updating password...")
+            session.execute(text("""
+                UPDATE users
+                SET password_hash = :password_hash,
+                    is_active = 1,
+                    updated_at = NOW()
+                WHERE username = 'admin'
+            """), {'password_hash': password_hash})
+            session.commit()
+            print("Admin password updated successfully")
+        else:
+            print("Admin user not found, creating...")
+            session.execute(text("""
+                INSERT INTO users (
+                    username, email, password_hash, role, full_name,
+                    is_active, region, created_at, updated_at
+                ) VALUES (
+                    'admin', 'admin@tsp.com', :password_hash, 'admin', 'Administrator',
+                    1, NULL, NOW(), NOW()
+                )
+            """), {'password_hash': password_hash})
+            session.commit()
+            print("Admin user created successfully")
+
+        # Verify
+        result = session.execute(text("""
+            SELECT username, email, role, is_active, full_name
+            FROM users
+            WHERE username = 'admin'
+        """))
+        admin_data = result.fetchone()
+
+        if admin_data:
+            print("\nVerification:")
+            print(f"  Username: {admin_data[0]}")
+            print(f"  Email: {admin_data[1]}")
+            print(f"  Role: {admin_data[2]}")
+            print(f"  Is Active: {admin_data[3]}")
+            print(f"  Full Name: {admin_data[4]}")
+
+            # Test password verification
+            result = session.execute(text("SELECT password_hash FROM users WHERE username = 'admin'"))
+            stored_hash = result.fetchone()[0]
+            from werkzeug.security import check_password_hash
+            password_ok = check_password_hash(stored_hash, 'admin123')
+            print(f"  Password Check: {'PASS' if password_ok else 'FAIL'}")
+
+            if password_ok and admin_data[3]:
+                print("\n[SUCCESS] Admin user is ready for login!")
+                print("  Username: admin")
+                print("  Password: admin123")
+            else:
+                print("\n[WARNING] User exists but password or status issue")
+        else:
+            print("\n[ERROR] User not found after creation")
+
+except Exception as e:
+    print(f"Error: {e}")
+    import traceback
+    traceback.print_exc()
+    sys.exit(1)
+

fix_git_push.bat

@@ -0,0 +1,161 @@
+@echo off
+setlocal enabledelayedexpansion
+chcp 65001 >nul 2>&1
+echo ========================================
+echo Git推送问题诊断和修复工具
+echo ========================================
+echo.
+
+:: 1. 检查Git状态
+echo [1] 检查Git状态...
+git status >nul 2>&1
+if %errorlevel% neq 0 (
+    echo ? Git未初始化或不可用
+    echo 请确保:
+    echo 1. 已安装Git
+    echo 2. 当前目录是Git仓库
+    pause
+    exit /b 1
+)
+echo ? Git状态正常
+echo.
+
+:: 2. 检查远程仓库配置
+echo [2] 检查远程仓库配置...
+git remote -v >nul 2>&1
+if %errorlevel% neq 0 (
+    echo ? 未配置远程仓库
+    echo 请先运行: git remote add origin ^<仓库地址^>
+    pause
+    exit /b 1
+)
+echo ? 远程仓库配置正常
+git remote -v
+echo.
+
+:: 3. 检查当前分支
+echo [3] 检查当前分支...
+for /f "tokens=*" %%b in ('git branch --show-current 2^>nul') do set current_branch=%%b
+if "!current_branch!"=="" (
+    echo ? 无法获取当前分支信息
+    pause
+    exit /b 1
+)
+echo 当前分支: !current_branch!
+echo.
+
+:: 4. 检查是否有未提交的更改
+echo [4] 检查未提交的更改...
+git status --porcelain >nul 2>&1
+if %errorlevel% equ 0 (
+    git status --porcelain | findstr /r "." >nul
+    if !errorlevel! equ 0 (
+        echo ?? 有未提交的更改
+        set /p commit="是否先提交更改? (y/n): "
+        if /i "!commit!"=="y" (
+            git add .
+            set /p msg="请输入提交信息: "
+            if "!msg!"=="" set msg=自动提交
+            git commit -m "!msg!"
+            if !errorlevel! neq 0 (
+                echo ? 提交失败
+                pause
+                exit /b 1
+            )
+        )
+    )
+)
+echo ? 暂存区状态正常
+echo.
+
+:: 5. 尝试获取远程分支信息
+echo [5] 获取远程分支信息...
+git fetch origin >nul 2>&1
+if %errorlevel% neq 0 (
+    echo ? 无法连接到远程仓库
+    echo.
+    echo 可能的原因:
+    echo 1. 网络连接问题
+    echo 2. 远程仓库地址错误
+    echo 3. 需要认证（请检查是否已配置SSH密钥或Token）
+    echo.
+    echo 远程仓库地址: 
+    git config --get remote.origin.url
+    echo.
+    echo 解决建议:
+    echo 1. 检查网络连接
+    echo 2. 验证远程仓库地址
+    echo 3. 配置SSH密钥或访问令牌
+    pause
+    exit /b 1
+)
+echo ? 远程仓库连接成功
+echo.
+
+:: 6. 检查分支跟踪关系
+echo [6] 检查分支跟踪关系...
+git branch -vv
+echo.
+
+:: 7. 尝试推送到远程
+echo [7] 尝试推送...
+echo 当前分支: !current_branch!
+echo.
+
+:: 检查远程是否存在该分支
+git ls-remote --heads origin !current_branch! >nul 2>&1
+if %errorlevel% equ 0 (
+    echo 远程分支 !current_branch! 已存在
+    echo.
+    echo 尝试使用当前分支名称推送...
+    git push origin !current_branch!
+    if !errorlevel! neq 0 (
+        echo.
+        echo ? 推送失败，尝试拉取最新更改...
+        git pull origin !current_branch! --rebase
+        if !errorlevel! equ 0 (
+            echo ? 重新尝试推送...
+            git push origin !current_branch!
+        ) else (
+            echo ? 拉取失败，请检查冲突
+            pause
+            exit /b 1
+        )
+    )
+) else (
+    echo 远程分支 !current_branch! 不存在
+    echo.
+    echo 尝试设置上游并推送...
+    git push -u origin !current_branch!
+)
+
+if %errorlevel% equ 0 (
+    echo.
+    echo ? 推送成功！
+) else (
+    echo.
+    echo ? 推送失败
+    echo.
+    echo ? 常见问题和解决方案:
+    echo.
+    echo 1. 如果是认证问题:
+    echo    - 检查SSH密钥: ssh -T git@github.com (GitHub) 或 ssh -T git@gitee.com (Gitee)
+    echo    - 或使用HTTPS + Token方式
+    echo.
+    echo 2. 如果是分支冲突:
+    echo    - 运行: git pull origin !current_branch! --rebase
+    echo    - 解决冲突后: git push origin !current_branch!
+    echo.
+    echo 3. 如果远程分支名称不同:
+    echo    - 检查远程分支: git branch -r
+    echo    - 可能需要推送主分支: git push origin main 或 git push origin master
+    echo.
+    pause
+    exit /b 1
+)
+
+echo.
+echo ========================================
+echo ? 诊断完成！
+echo ========================================
+pause

init.sql

@@ -0,0 +1,211 @@
+-- TSP智能助手数据库初始化脚本
+
+-- 创建数据库（如果不存在）
+CREATE DATABASE IF NOT EXISTS tsp_assistant CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;
+
+-- 使用数据库
+USE tsp_assistant;
+
+-- 创建用户表
+CREATE TABLE IF NOT EXISTS users (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    username VARCHAR(50) UNIQUE NOT NULL,
+    email VARCHAR(100) UNIQUE NOT NULL,
+    password_hash VARCHAR(255) NOT NULL,
+    role ENUM('admin', 'user', 'operator') DEFAULT 'user',
+    is_active BOOLEAN DEFAULT TRUE,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP
+);
+
+-- 创建工单表
+CREATE TABLE IF NOT EXISTS work_orders (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    order_id VARCHAR(50) UNIQUE NOT NULL,
+    title VARCHAR(200) NOT NULL,
+    description TEXT NOT NULL,
+    category VARCHAR(100) NOT NULL,
+    priority VARCHAR(20) NOT NULL DEFAULT 'medium',
+    status VARCHAR(20) NOT NULL DEFAULT 'pending',
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+    resolution TEXT,
+    satisfaction_score FLOAT,
+
+    -- 飞书集成字段
+    feishu_record_id VARCHAR(100) UNIQUE,
+    assignee VARCHAR(100),
+    solution TEXT,
+    ai_suggestion TEXT,
+
+    -- 扩展飞书字段
+    source VARCHAR(50),
+    module VARCHAR(100),
+    created_by VARCHAR(100),
+    wilfulness VARCHAR(100),
+    date_of_close TIMESTAMP NULL,
+    vehicle_type VARCHAR(100),
+    vin_sim VARCHAR(50),
+    app_remote_control_version VARCHAR(100),
+    hmi_sw VARCHAR(100),
+    parent_record VARCHAR(100),
+    has_updated_same_day VARCHAR(50),
+    operating_time VARCHAR(100),
+
+    -- 工单分发和权限管理字段
+    assigned_module VARCHAR(50),
+    module_owner VARCHAR(100),
+    dispatcher VARCHAR(100),
+    dispatch_time TIMESTAMP NULL,
+    region VARCHAR(50),
+
+    INDEX idx_order_id (order_id),
+    INDEX idx_status (status),
+    INDEX idx_priority (priority),
+    INDEX idx_created_at (created_at),
+    INDEX idx_assigned_module (assigned_module),
+    INDEX idx_region (region),
+    INDEX idx_feishu_record_id (feishu_record_id)
+);
+
+-- 创建预警表
+CREATE TABLE IF NOT EXISTS alerts (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    rule_name VARCHAR(100) NOT NULL,
+    alert_type VARCHAR(50) NOT NULL,
+    level VARCHAR(20) NOT NULL DEFAULT 'info',
+    severity VARCHAR(20) NOT NULL DEFAULT 'medium',
+    message TEXT NOT NULL,
+    data TEXT,
+    is_active BOOLEAN DEFAULT TRUE,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    resolved_at TIMESTAMP NULL,
+    INDEX idx_level (level),
+    INDEX idx_alert_type (alert_type),
+    INDEX idx_severity (severity),
+    INDEX idx_is_active (is_active),
+    INDEX idx_created_at (created_at)
+);
+
+-- 创建对话表
+CREATE TABLE IF NOT EXISTS conversations (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    work_order_id INT,
+    user_message TEXT NOT NULL,
+    assistant_response TEXT NOT NULL,
+    timestamp TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    confidence_score FLOAT,
+    knowledge_used TEXT,
+    response_time FLOAT,
+    FOREIGN KEY (work_order_id) REFERENCES work_orders(id) ON DELETE CASCADE,
+    INDEX idx_work_order_id (work_order_id),
+    INDEX idx_timestamp (timestamp)
+);
+
+-- 创建知识库表
+CREATE TABLE IF NOT EXISTS knowledge_entries (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    question TEXT NOT NULL,
+    answer TEXT NOT NULL,
+    category VARCHAR(100) NOT NULL,
+    confidence_score FLOAT DEFAULT 0.0,
+    usage_count INT DEFAULT 0,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+    is_active BOOLEAN DEFAULT TRUE,
+    is_verified BOOLEAN DEFAULT FALSE,
+    verified_by VARCHAR(100),
+    verified_at TIMESTAMP NULL,
+    vector_embedding TEXT,
+    INDEX idx_category (category),
+    INDEX idx_is_active (is_active),
+    INDEX idx_is_verified (is_verified)
+);
+
+-- 创建工单建议表
+CREATE TABLE IF NOT EXISTS work_order_suggestions (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    work_order_id INT NOT NULL,
+    ai_suggestion TEXT,
+    human_resolution TEXT,
+    ai_similarity FLOAT,
+    approved BOOLEAN DEFAULT FALSE,
+    use_human_resolution BOOLEAN DEFAULT FALSE,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+    FOREIGN KEY (work_order_id) REFERENCES work_orders(id) ON DELETE CASCADE,
+    INDEX idx_work_order_id (work_order_id),
+    INDEX idx_approved (approved)
+);
+
+-- 创建工单处理过程记录表
+CREATE TABLE IF NOT EXISTS work_order_process_history (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    work_order_id INT NOT NULL,
+    processor_name VARCHAR(100) NOT NULL,
+    processor_role VARCHAR(50),
+    processor_region VARCHAR(50),
+    process_content TEXT NOT NULL,
+    action_type VARCHAR(50) NOT NULL,
+    previous_status VARCHAR(50),
+    new_status VARCHAR(50),
+    assigned_module VARCHAR(50),
+    process_time TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    FOREIGN KEY (work_order_id) REFERENCES work_orders(id) ON DELETE CASCADE,
+    INDEX idx_work_order_id (work_order_id),
+    INDEX idx_process_time (process_time),
+    INDEX idx_action_type (action_type),
+    INDEX idx_processor_name (processor_name)
+);
+
+-- 创建系统配置表
+CREATE TABLE IF NOT EXISTS system_settings (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    key_name VARCHAR(100) UNIQUE NOT NULL,
+    value TEXT,
+    description TEXT,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP
+);
+
+-- 插入默认管理员用户
+INSERT IGNORE INTO users (username, email, password_hash, role) VALUES
+('admin', 'admin@tsp.com', '$2b$12$LQv3c1yqBWVHxkd0LHAkCOYz6TtxMQJqhN8/LewdBPj4J/8K8K8K8', 'admin');
+
+-- 插入默认系统配置
+INSERT IGNORE INTO system_settings (key_name, value, description) VALUES
+('system_name', 'TSP智能助手', '系统名称'),
+('version', '2.0.0', '系统版本'),
+('maintenance_mode', 'false', '维护模式'),
+('max_concurrent_users', '100', '最大并发用户数'),
+('session_timeout', '3600', '会话超时时间（秒）');
+
+-- 创建分析统计表
+CREATE TABLE IF NOT EXISTS analytics (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    date TIMESTAMP NOT NULL,
+    total_orders INT DEFAULT 0,
+    resolved_orders INT DEFAULT 0,
+    avg_resolution_time FLOAT DEFAULT 0.0,
+    satisfaction_avg FLOAT DEFAULT 0.0,
+    knowledge_hit_rate FLOAT DEFAULT 0.0,
+    category_distribution TEXT,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    INDEX idx_date (date)
+);
+
+-- 创建车辆实时数据表（如果不存在）
+CREATE TABLE IF NOT EXISTS vehicle_data (
+    id INT AUTO_INCREMENT PRIMARY KEY,
+    vehicle_id VARCHAR(50) NOT NULL,
+    vehicle_vin VARCHAR(17),
+    data_type VARCHAR(50) NOT NULL,
+    data_value TEXT NOT NULL,
+    timestamp TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    is_active BOOLEAN DEFAULT TRUE,
+    INDEX idx_vehicle_id (vehicle_id),
+    INDEX idx_vehicle_vin (vehicle_vin),
+    INDEX idx_data_type (data_type),
+    INDEX idx_timestamp (timestamp)
+);

init_database.py

@@ -1,7 +1,6 @@
 # -*- coding: utf-8 -*-
 """
-TSP助手数据库初始化脚本 - 重构版本
-结合项目新特性，提供更高效的数据库初始化和管理功能
+TSP助手数据库初始化脚本
 """
 
 import sys
@@ -19,10 +18,12 @@ sys.path.append(os.path.dirname(os.path.abspath(__file__)))
 from src.config.config import Config
 from src.utils.helpers import setup_logging
 from src.core.database import db_manager
-from src.core.models import Base, WorkOrder, KnowledgeEntry, Conversation, Analytics, Alert, VehicleData
+from src.core.models import (
+    Base, WorkOrder, KnowledgeEntry, Conversation, Analytics, Alert, VehicleData,
+    WorkOrderSuggestion, WorkOrderProcessHistory
+)
 
 class DatabaseInitializer:
-    """数据库初始化器 - 重构版本"""
 
     def __init__(self):
         self.logger = logging.getLogger(__name__)
@@ -57,11 +58,11 @@ class DatabaseInitializer:
     def initialize_database(self, force_reset: bool = False) -> bool:
         """初始化数据库 - 主入口函数"""
         print("=" * 80)
-        print("🚀 TSP智能助手数据库初始化系统")
+        print("TSP智能助手数据库初始化系统")
         print("=" * 80)
-        print(f"📊 数据库类型: {self.db_version}")
-        print(f"🔗 连接地址: {self.db_url}")
-        print(f"⏰ 初始化时间: {datetime.now().strftime('%Y-%m-%d %H:%M:%S')}")
+        print(f"数据库类型: {self.db_version}")
+        print(f"连接地址: {self.db_url}")
+        print(f"初始化时间: {datetime.now().strftime('%Y-%m-%d %H:%M:%S')}")
         print("=" * 80)
 
         try:
@@ -97,49 +98,49 @@ class DatabaseInitializer:
             self._generate_init_report()
 
             print("\n" + "=" * 80)
-            print("🎉 数据库初始化完成！")
+            print("数据库初始化完成！")
             print("=" * 80)
             return True
 
         except Exception as e:
-            print(f"\n❌ 数据库初始化失败: {e}")
+            print(f"\n数据库初始化失败: {e}")
             self.logger.error(f"数据库初始化失败: {e}", exc_info=True)
             return False
 
     def _test_connection(self) -> bool:
         """测试数据库连接"""
-        print("\n🔌 测试数据库连接...")
+        print("\n测试数据库连接...")
         try:
             if db_manager.test_connection():
-                print("✅ 数据库连接成功")
+                print("数据库连接成功")
                 return True
             else:
-                print("❌ 数据库连接失败")
+                print("数据库连接失败")
                 return False
         except Exception as e:
-            print(f"❌ 数据库连接测试异常: {e}")
+            print(f"数据库连接测试异常: {e}")
             return False
 
     def _reset_database(self) -> bool:
         """重置数据库（谨慎使用）"""
-        print("\n⚠️  重置数据库...")
+        print("\n重置数据库...")
         try:
             # 删除所有表
             Base.metadata.drop_all(bind=db_manager.engine)
-            print("✅ 数据库表删除成功")
+            print("数据库表删除成功")
 
             # 重新创建所有表
             Base.metadata.create_all(bind=db_manager.engine)
-            print("✅ 数据库表重新创建成功")
+            print("数据库表重新创建成功")
 
             return True
         except Exception as e:
-            print(f"❌ 数据库重置失败: {e}")
+            print(f"数据库重置失败: {e}")
         return False
 
     def _create_tables(self) -> bool:
         """创建数据库表"""
-        print("\n📋 创建数据库表...")
+        print("\n创建数据库表...")
         try:
             # 获取现有表信息
             inspector = inspect(db_manager.engine)
@@ -153,18 +154,18 @@ class DatabaseInitializer:
             created_tables = set(new_tables) - set(existing_tables)
 
             if created_tables:
-                print(f"✅ 新创建表: {', '.join(created_tables)}")
+                print(f"新创建表: {', '.join(created_tables)}")
             else:
-                print("✅ 所有表已存在")
+                print("所有表已存在")
 
             return True
         except Exception as e:
-            print(f"❌ 创建数据库表失败: {e}")
+            print(f"创建数据库表失败: {e}")
             return False
 
     def _run_migrations(self) -> bool:
         """执行数据库迁移"""
-        print("\n🔄 执行数据库迁移...")
+        print("\n执行数据库迁移...")
 
         migrations = [
             self._migrate_knowledge_verification_fields,
@@ -173,6 +174,8 @@ class DatabaseInitializer:
             self._migrate_conversation_enhancements,
             self._migrate_workorder_enhancements,
             self._migrate_workorder_suggestions_enhancements,
+            self._migrate_workorder_dispatch_fields,
+            self._migrate_workorder_process_history_table,
             self._migrate_analytics_enhancements,
             self._migrate_system_optimization_fields
         ]
@@ -184,14 +187,14 @@ class DatabaseInitializer:
                     success_count += 1
             except Exception as e:
                 self.logger.error(f"迁移失败: {migration.__name__}: {e}")
-                print(f"⚠️  迁移 {migration.__name__} 失败: {e}")
+                print(f"迁移 {migration.__name__} 失败: {e}")
 
-        print(f"✅ 完成 {success_count}/{len(migrations)} 个迁移")
+        print(f"完成 {success_count}/{len(migrations)} 个迁移")
         return success_count > 0
 
     def _migrate_knowledge_verification_fields(self) -> bool:
         """迁移知识库验证字段"""
-        print("   📝 检查知识库验证字段...")
+        print("   检查知识库验证字段...")
 
         fields_to_add = [
             ('is_verified', 'BOOLEAN DEFAULT FALSE'),
@@ -203,7 +206,7 @@ class DatabaseInitializer:
 
     def _migrate_alert_severity_field(self) -> bool:
         """迁移预警严重程度字段"""
-        print("   🚨 检查预警严重程度字段...")
+        print("   检查预警严重程度字段...")
 
         fields_to_add = [
             ('severity', 'VARCHAR(20) DEFAULT \'medium\'')
@@ -213,50 +216,50 @@ class DatabaseInitializer:
 
     def _migrate_vehicle_data_table(self) -> bool:
         """迁移车辆数据表"""
-        print("   🚗 检查车辆数据表...")
+        print("   检查车辆数据表...")
 
         try:
             with db_manager.get_session() as session:
                 # 检查表是否存在
                 inspector = inspect(db_manager.engine)
                 if 'vehicle_data' not in inspector.get_table_names():
-                print("      ➕ 创建vehicle_data表...")
+                    print("      创建vehicle_data表...")
                     VehicleData.__table__.create(session.bind, checkfirst=True)
-                print("      ✅ vehicle_data表创建成功")
+                    print("      vehicle_data表创建成功")
                 else:
-                print("      ✅ vehicle_data表已存在")
+                    print("      vehicle_data表已存在")
 
                 session.commit()
                 return True
         except Exception as e:
-            print(f"      ❌ 车辆数据表迁移失败: {e}")
+            print(f"      车辆数据表迁移失败: {e}")
             return False
 
     def _migrate_conversation_enhancements(self) -> bool:
         """迁移对话增强字段"""
-        print("   💬 检查对话增强字段...")
+        print("   检查对话增强字段...")
 
         fields_to_add = [
-            ('response_time', 'FLOAT'),
-            ('user_satisfaction', 'INTEGER'),
-            ('ai_confidence', 'FLOAT'),
-            ('context_data', 'TEXT')
+            ('timestamp', 'TIMESTAMP DEFAULT CURRENT_TIMESTAMP'),
+            ('knowledge_used', 'TEXT'),
+            ('response_time', 'FLOAT')
         ]
 
         return self._add_table_columns('conversations', fields_to_add)
 
     def _migrate_workorder_enhancements(self) -> bool:
         """迁移工单增强字段"""
-        print("   📋 检查工单增强字段...")
+        print("   检查工单增强字段...")
 
         fields_to_add = [
-            ('ai_suggestion', 'TEXT'),
-            ('human_resolution', 'TEXT'),
-            ('ai_similarity', 'FLOAT'),
-            ('ai_approved', 'BOOLEAN DEFAULT FALSE'),
+            ('resolution', 'TEXT'),
+            ('satisfaction_score', 'FLOAT'),
+            # 飞书集成字段
             ('feishu_record_id', 'VARCHAR(100)'),
-            ('sync_status', 'VARCHAR(20) DEFAULT \'pending\''),
-            # 飞书集成扩展字段
+            ('assignee', 'VARCHAR(100)'),
+            ('solution', 'TEXT'),
+            ('ai_suggestion', 'TEXT'),
+            # 扩展飞书字段
             ('source', 'VARCHAR(50)'),
             ('module', 'VARCHAR(100)'),
             ('created_by', 'VARCHAR(100)'),
@@ -275,17 +278,69 @@ class DatabaseInitializer:
 
     def _migrate_workorder_suggestions_enhancements(self) -> bool:
         """迁移工单建议表增强字段"""
-        print("   💡 检查工单建议表增强字段...")
+        print("   检查工单建议表增强字段...")
 
         fields_to_add = [
+            ('ai_similarity', 'FLOAT'),
+            ('approved', 'BOOLEAN DEFAULT FALSE'),
             ('use_human_resolution', 'BOOLEAN DEFAULT FALSE')  # 是否使用人工描述入库
         ]
 
         return self._add_table_columns('work_order_suggestions', fields_to_add)
 
+    def _migrate_workorder_dispatch_fields(self) -> bool:
+        """迁移工单分发和权限管理字段"""
+        print("   检查工单分发和权限管理字段...")
+
+        fields_to_add = [
+            ('assigned_module', 'VARCHAR(50)'),
+            ('module_owner', 'VARCHAR(100)'),
+            ('dispatcher', 'VARCHAR(100)'),
+            ('dispatch_time', 'DATETIME'),
+            ('region', 'VARCHAR(50)')
+        ]
+
+        return self._add_table_columns('work_orders', fields_to_add)
+
+    def _migrate_workorder_process_history_table(self) -> bool:
+        """迁移工单处理过程记录表"""
+        print("   检查工单处理过程记录表...")
+
+        try:
+            with db_manager.get_session() as session:
+                # 检查表是否存在
+                inspector = inspect(db_manager.engine)
+                if 'work_order_process_history' not in inspector.get_table_names():
+                    print("      创建work_order_process_history表...")
+                    WorkOrderProcessHistory.__table__.create(session.bind, checkfirst=True)
+                    print("      work_order_process_history表创建成功")
+                else:
+                    print("      work_order_process_history表已存在")
+
+                    # 检查字段是否完整
+                    existing_columns = [col['name'] for col in inspector.get_columns('work_order_process_history')]
+                    required_columns = [
+                        'processor_name', 'processor_role', 'processor_region',
+                        'process_content', 'action_type', 'previous_status',
+                        'new_status', 'assigned_module', 'process_time'
+                    ]
+
+                    missing_columns = [col for col in required_columns if col not in existing_columns]
+                    if missing_columns:
+                        print(f"      缺少字段: {', '.join(missing_columns)}")
+                        # 这里可以选择性地添加缺失字段，但通常表已经完整创建
+                    else:
+                        print("      所有必需字段已存在")
+
+                session.commit()
+                return True
+        except Exception as e:
+            print(f"      工单处理过程记录表迁移失败: {e}")
+            return False
+
     def _migrate_analytics_enhancements(self) -> bool:
         """迁移分析增强字段"""
-        print("   📊 检查分析增强字段...")
+        print("   检查分析增强字段...")
 
         fields_to_add = [
             ('performance_score', 'FLOAT'),
@@ -298,7 +353,7 @@ class DatabaseInitializer:
 
     def _migrate_system_optimization_fields(self) -> bool:
         """迁移系统优化字段"""
-        print("   ⚙️  检查系统优化字段...")
+        print("   检查系统优化字段...")
 
         # 为各个表添加系统优化相关字段
         tables_and_fields = {
@@ -337,7 +392,7 @@ class DatabaseInitializer:
                         skipped_count += 1
                         continue
 
-                    print(f"      ➕ 添加字段 {table_name}.{field_name}...")
+                    print(f"      添加字段 {table_name}.{field_name}...")
 
                     # 使用单独的会话添加每个字段，避免长时间锁定
                     with db_manager.get_session() as session:
@@ -345,22 +400,22 @@ class DatabaseInitializer:
                         session.execute(text(alter_sql))
                         session.commit()
 
-                    print(f"      ✅ 字段 {field_name} 添加成功")
+                    print(f"      字段 {field_name} 添加成功")
                     added_count += 1
 
                 except Exception as field_error:
-                    print(f"      ⚠️  字段 {field_name} 添加失败: {field_error}")
+                    print(f"      字段 {field_name} 添加失败: {field_error}")
                     # 继续处理其他字段，不中断整个过程
 
             if added_count > 0:
-                print(f"      📊 成功添加 {added_count} 个字段，跳过 {skipped_count} 个已存在字段")
+                print(f"      成功添加 {added_count} 个字段，跳过 {skipped_count} 个已存在字段")
             else:
-                print(f"      📊 所有字段都已存在，跳过 {skipped_count} 个字段")
+                print(f"      所有字段都已存在，跳过 {skipped_count} 个字段")
 
             return True
 
         except Exception as e:
-            print(f"      ❌ 添加字段过程失败: {e}")
+            print(f"      添加字段过程失败: {e}")
             return False
 
     def _column_exists(self, table_name: str, column_name: str) -> bool:
@@ -395,14 +450,14 @@ class DatabaseInitializer:
 
     def _insert_initial_data(self) -> bool:
         """插入初始数据"""
-        print("\n📊 插入初始数据...")
+        print("\n插入初始数据...")
 
         try:
             with db_manager.get_session() as session:
                 # 检查是否已有数据
                 existing_count = session.query(KnowledgeEntry).count()
                 if existing_count > 0:
-                    print(f"   ✅ 数据库中已有 {existing_count} 条知识库条目，跳过初始数据插入")
+                    print(f"   数据库中已有 {existing_count} 条知识库条目，跳过初始数据插入")
                     return True
 
                 # 插入初始知识库数据
@@ -412,7 +467,7 @@ class DatabaseInitializer:
                     session.add(entry)
 
                 session.commit()
-                print(f"   ✅ 成功插入 {len(initial_data)} 条知识库条目")
+                print(f"   成功插入 {len(initial_data)} 条知识库条目")
 
                 # 添加示例车辆数据
                 self._add_sample_vehicle_data()
@@ -422,7 +477,7 @@ class DatabaseInitializer:
 
                 return True
         except Exception as e:
-            print(f"   ❌ 插入初始数据失败: {e}")
+            print(f"   插入初始数据失败: {e}")
             return False
 
     def _get_initial_knowledge_data(self) -> List[Dict[str, Any]]:
@@ -549,13 +604,13 @@ class DatabaseInitializer:
             success = vehicle_manager.add_sample_vehicle_data()
 
             if success:
-            print("   ✅ 示例车辆数据添加成功")
+                print("   示例车辆数据添加成功")
             else:
-            print("   ❌ 示例车辆数据添加失败")
+                print("   示例车辆数据添加失败")
 
             return success
         except Exception as e:
-        print(f"   ❌ 添加示例车辆数据失败: {e}")
+            print(f"   添加示例车辆数据失败: {e}")
             return False
 
     def _verify_existing_knowledge(self) -> bool:
@@ -568,7 +623,7 @@ class DatabaseInitializer:
                 ).all()
 
                 if unverified_entries:
-                print(f"   📝 发现 {len(unverified_entries)} 条未验证的知识库条目")
+                    print(f"   发现 {len(unverified_entries)} 条未验证的知识库条目")
 
                     # 将现有的知识库条目标记为已验证
                     for entry in unverified_entries:
@@ -581,18 +636,18 @@ class DatabaseInitializer:
                             entry.relevance_score = 0.7
 
                     session.commit()
-                print(f"   ✅ 成功验证 {len(unverified_entries)} 条知识库条目")
+                    print(f"   成功验证 {len(unverified_entries)} 条知识库条目")
                 else:
-                print("   ✅ 所有知识库条目已验证")
+                    print("   所有知识库条目已验证")
 
                 return True
         except Exception as e:
-        print(f"   ❌ 验证知识库条目失败: {e}")
+            print(f"   验证知识库条目失败: {e}")
             return False
 
     def _verify_database_integrity(self) -> bool:
         """验证数据库完整性"""
-        print("\n🔍 验证数据库完整性...")
+        print("\n验证数据库完整性...")
 
         try:
             with db_manager.get_session() as session:
@@ -603,7 +658,9 @@ class DatabaseInitializer:
                     'knowledge_entries': KnowledgeEntry,
                     'analytics': Analytics,
                     'alerts': Alert,
-                    'vehicle_data': VehicleData
+                    'vehicle_data': VehicleData,
+                    'work_order_suggestions': WorkOrderSuggestion,
+                    'work_order_process_history': WorkOrderProcessHistory
                 }
 
                 total_records = 0
@@ -611,19 +668,19 @@ class DatabaseInitializer:
                     try:
                         count = session.query(model_class).count()
                         total_records += count
-                        print(f"   📋 {table_name}: {count} 条记录")
+                        print(f"   {table_name}: {count} 条记录")
                     except Exception as e:
-                        print(f"   ⚠️  {table_name}: 检查失败 - {e}")
+                        print(f"   {table_name}: 检查失败 - {e}")
 
-                print(f"   📊 总记录数: {total_records}")
+                print(f"   总记录数: {total_records}")
 
                 # 检查关键字段
                 self._check_critical_fields()
 
-                print("   ✅ 数据库完整性验证通过")
+                print("   数据库完整性验证通过")
                 return True
         except Exception as e:
-            print(f"   ❌ 数据库完整性验证失败: {e}")
+            print(f"   数据库完整性验证失败: {e}")
             return False
 
     def _check_critical_fields(self):
@@ -632,19 +689,23 @@ class DatabaseInitializer:
             ("knowledge_entries", "is_verified"),
             ("alerts", "severity"),
             ("vehicle_data", "vehicle_id"),
+            ("conversations", "timestamp"),
             ("conversations", "response_time"),
-            ("work_orders", "ai_suggestion")
+            ("work_orders", "ai_suggestion"),
+            ("work_orders", "assigned_module"),
+            ("work_order_process_history", "processor_name"),
+            ("work_order_suggestions", "ai_similarity")
         ]
 
         for table_name, field_name in critical_checks:
             if self._column_exists(table_name, field_name):
-                print(f"      ✅ {table_name}.{field_name} 字段存在")
+                print(f"      {table_name}.{field_name} 字段存在")
             else:
-                print(f"      ⚠️  {table_name}.{field_name} 字段缺失")
+                print(f"      {table_name}.{field_name} 字段缺失")
 
     def _generate_init_report(self):
         """生成初始化报告"""
-        print("\n📋 生成初始化报告...")
+        print("\n生成初始化报告...")
 
         try:
             report = {
@@ -662,10 +723,10 @@ class DatabaseInitializer:
             with open(report_path, 'w', encoding='utf-8') as f:
                 json.dump(report, f, indent=2, ensure_ascii=False)
 
-            print(f"   ✅ 初始化报告已保存到: {report_path}")
+            print(f"   初始化报告已保存到: {report_path}")
 
         except Exception as e:
-            print(f"   ⚠️  生成初始化报告失败: {e}")
+            print(f"   生成初始化报告失败: {e}")
 
     def _get_table_count(self) -> int:
         """获取表数量"""
@@ -678,7 +739,7 @@ class DatabaseInitializer:
     def check_database_status(self) -> Dict[str, Any]:
         """检查数据库状态"""
         print("\n" + "=" * 80)
-    print("📊 数据库状态检查")
+        print("数据库状态检查")
         print("=" * 80)
 
         try:
@@ -690,7 +751,9 @@ class DatabaseInitializer:
                     'knowledge_entries': KnowledgeEntry,
                     'analytics': Analytics,
                     'alerts': Alert,
-                    'vehicle_data': VehicleData
+                    'vehicle_data': VehicleData,
+                    'work_order_suggestions': WorkOrderSuggestion,
+                    'work_order_process_history': WorkOrderProcessHistory
                 }
 
                 status = {
@@ -706,10 +769,10 @@ class DatabaseInitializer:
                         count = session.query(model_class).count()
                         status["tables"][table_name] = count
                         status["total_records"] += count
-                        print(f"📋 {table_name}: {count} 条记录")
+                        print(f"{table_name}: {count} 条记录")
                     except Exception as e:
                         status["tables"][table_name] = f"错误: {e}"
-                        print(f"⚠️  {table_name}: 检查失败 - {e}")
+                        print(f"{table_name}: 检查失败 - {e}")
 
                 # 检查车辆数据详情
                 if 'vehicle_data' in status["tables"] and isinstance(status["tables"]['vehicle_data'], int):
@@ -736,18 +799,18 @@ class DatabaseInitializer:
                         "unverified": unverified_count
                     }
 
-                print(f"\n📊 总记录数: {status['total_records']}")
-            print("\n✅ 数据库状态检查完成")
+                print(f"\n总记录数: {status['total_records']}")
+                print("\n数据库状态检查完成")
 
                 return status
 
         except Exception as e:
-        print(f"❌ 数据库状态检查失败: {e}")
+            print(f"数据库状态检查失败: {e}")
             return {"error": str(e)}
 
 def main():
     """主函数"""
-    print("🚀 TSP智能助手数据库初始化工具 - 重构版本")
+    print("TSP智能助手数据库初始化工具")
     print("=" * 80)
 
     # 创建初始化器
@@ -757,7 +820,7 @@ def main():
     force_reset = '--reset' in sys.argv or '--force' in sys.argv
 
     if force_reset:
-        print("⚠️  警告：将重置数据库，所有数据将被删除！")
+        print("警告：将重置数据库，所有数据将被删除！")
         try:
             confirm = input("确定要继续吗？(y/N): ")
             if confirm.lower() != 'y':
@@ -772,39 +835,13 @@ def main():
         initializer.check_database_status()
 
         print("\n" + "=" * 80)
-        print("🎉 数据库初始化成功！")
+        print("数据库初始化成功！")
         print("=" * 80)
-        print("✅ 已完成的操作：")
-        print("   - 创建所有数据库表")
-        print("   - 执行数据库迁移")
-        print("   - 添加知识库验证字段")
-        print("   - 创建车辆数据表")
-        print("   - 插入初始知识库数据")
-        print("   - 添加示例车辆数据")
-        print("   - 验证所有知识库条目")
-        print("   - 生成初始化报告")
-        print("\n🚀 现在您可以运行以下命令启动系统：")
-        print("   python start_dashboard.py")
-        print("\n🧪 或运行功能测试：")
-        print("   python test_new_features.py")
-        print("\n📋 新功能包括：")
-        print("   - 知识库分页显示")
-        print("   - 知识库验证机制")
-        print("   - 车辆实时数据管理")
-        print("   - 文件上传生成知识库")
-        print("   - 智能对话结合车辆数据")
-        print("   - 飞书同步功能")
-        print("   - 系统性能优化")
     else:
         print("\n" + "=" * 80)
-        print("❌ 数据库初始化失败！")
+        print("数据库初始化失败！")
         print("=" * 80)
-        print("请检查：")
-        print("1. 数据库文件权限")
-        print("2. 数据库服务是否运行")
-        print("3. 磁盘空间是否充足")
-        print("4. Python依赖库是否完整")
-        print("5. 配置文件是否正确")
+
 
 if __name__ == "__main__":
     main()

logs/tsp_assistant.log

@@ -0,0 +1,70 @@
+2025-09-19 18:26:27,748 - src.vehicle.vehicle_data_manager - INFO - 添加车辆数据成功: V001 - location
+2025-09-19 18:26:27,752 - src.vehicle.vehicle_data_manager - INFO - 添加车辆数据成功: V001 - status
+2025-09-19 18:26:27,756 - src.vehicle.vehicle_data_manager - INFO - 添加车辆数据成功: V001 - battery
+2025-09-19 18:26:27,759 - src.vehicle.vehicle_data_manager - INFO - 添加车辆数据成功: V001 - engine
+2025-09-19 18:26:27,764 - src.vehicle.vehicle_data_manager - INFO - 添加车辆数据成功: V002 - location
+2025-09-19 18:26:27,768 - src.vehicle.vehicle_data_manager - INFO - 添加车辆数据成功: V002 - status
+2025-09-19 18:26:27,772 - src.vehicle.vehicle_data_manager - INFO - 添加车辆数据成功: V002 - fault
+2025-09-19 18:26:27,773 - src.vehicle.vehicle_data_manager - INFO - 示例车辆数据添加成功
+2025-09-19 18:53:30,187 - sqlalchemy.pool.impl.QueuePool - ERROR - Exception during reset or similar
+Traceback (most recent call last):
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\sqlalchemy\pool\base.py", line 985, in _finalize_fairy
+    fairy._reset(
+    ~~~~~~~~~~~~^
+        pool,
+        ^^^^^
+    ...<2 lines>...
+        asyncio_safe=can_manipulate_connection,
+        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+    )
+    ^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\sqlalchemy\pool\base.py", line 1433, in _reset
+    pool._dialect.do_rollback(self)
+    ~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\sqlalchemy\engine\default.py", line 711, in do_rollback
+    dbapi_connection.rollback()
+    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 505, in rollback
+    self._read_ok_packet()
+    ~~~~~~~~~~~~~~~~~~~~^^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 465, in _read_ok_packet
+    pkt = self._read_packet()
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 751, in _read_packet
+    packet_header = self._read_bytes(4)
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 789, in _read_bytes
+    data = self._rfile.read(num_bytes)
+  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.13_3.13.2032.0_x64__qbz5n2kfra8p0\Lib\socket.py", line 719, in readinto
+    return self._sock.recv_into(b)
+           ~~~~~~~~~~~~~~~~~~~~^^^
+KeyboardInterrupt
+2025-09-19 18:54:31,332 - sqlalchemy.pool.impl.QueuePool - ERROR - Exception during reset or similar
+Traceback (most recent call last):
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\sqlalchemy\pool\base.py", line 985, in _finalize_fairy
+    fairy._reset(
+    ~~~~~~~~~~~~^
+        pool,
+        ^^^^^
+    ...<2 lines>...
+        asyncio_safe=can_manipulate_connection,
+        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+    )
+    ^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\sqlalchemy\pool\base.py", line 1433, in _reset
+    pool._dialect.do_rollback(self)
+    ~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\sqlalchemy\engine\default.py", line 711, in do_rollback
+    dbapi_connection.rollback()
+    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 505, in rollback
+    self._read_ok_packet()
+    ~~~~~~~~~~~~~~~~~~~~^^
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 465, in _read_ok_packet
+    pkt = self._read_packet()
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 751, in _read_packet
+    packet_header = self._read_bytes(4)
+  File "C:\Users\Administrator.CHERY-NOT-8217.000\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.13_qbz5n2kfra8p0\LocalCache\local-packages\Python313\site-packages\pymysql\connections.py", line 789, in _read_bytes
+    data = self._rfile.read(num_bytes)
+  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.13_3.13.2032.0_x64__qbz5n2kfra8p0\Lib\socket.py", line 719, in readinto
+    return self._sock.recv_into(b)
+           ~~~~~~~~~~~~~~~~~~~~^^^
+KeyboardInterrupt

nginx.conf

@@ -0,0 +1,102 @@
+events {
+    worker_connections 1024;
+}
+
+http {
+    include       /etc/nginx/mime.types;
+    default_type  application/octet-stream;
+    
+    # 日志格式
+    log_format main '$remote_addr - $remote_user [$time_local] "$request" '
+                    '$status $body_bytes_sent "$http_referer" '
+                    '"$http_user_agent" "$http_x_forwarded_for"';
+    
+    access_log /var/log/nginx/access.log main;
+    error_log /var/log/nginx/error.log warn;
+    
+    # 基本设置
+    sendfile on;
+    tcp_nopush on;
+    tcp_nodelay on;
+    keepalive_timeout 65;
+    types_hash_max_size 2048;
+    client_max_body_size 100M;
+    
+    # Gzip压缩
+    gzip on;
+    gzip_vary on;
+    gzip_min_length 1024;
+    gzip_types text/plain text/css text/xml text/javascript application/javascript application/xml+rss application/json;
+    
+    # 上游服务器
+    upstream tsp_backend {
+        server tsp-assistant:5000;
+    }
+    
+    # HTTP服务器
+    server {
+        listen 80;
+        server_name localhost;
+        
+        # 健康检查
+        location /health {
+            access_log off;
+            return 200 "healthy\n";
+            add_header Content-Type text/plain;
+        }
+        
+        # API代理
+        location /api/ {
+            proxy_pass http://tsp_backend;
+            proxy_set_header Host $host;
+            proxy_set_header X-Real-IP $remote_addr;
+            proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
+            proxy_set_header X-Forwarded-Proto $scheme;
+            proxy_connect_timeout 30s;
+            proxy_send_timeout 30s;
+            proxy_read_timeout 30s;
+        }
+        
+        # WebSocket代理
+        location /ws/ {
+            proxy_pass http://tsp_backend;
+            proxy_http_version 1.1;
+            proxy_set_header Upgrade $http_upgrade;
+            proxy_set_header Connection "upgrade";
+            proxy_set_header Host $host;
+            proxy_set_header X-Real-IP $remote_addr;
+            proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
+            proxy_set_header X-Forwarded-Proto $scheme;
+        }
+        
+        # 静态文件
+        location /static/ {
+            proxy_pass http://tsp_backend;
+            expires 1y;
+            add_header Cache-Control "public, immutable";
+        }
+        
+        # 主应用
+        location / {
+            proxy_pass http://tsp_backend;
+            proxy_set_header Host $host;
+            proxy_set_header X-Real-IP $remote_addr;
+            proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
+            proxy_set_header X-Forwarded-Proto $scheme;
+        }
+    }
+    
+    # HTTPS服务器（可选）
+    # server {
+    #     listen 443 ssl http2;
+    #     server_name localhost;
+    #     
+    #     ssl_certificate /etc/nginx/ssl/cert.pem;
+    #     ssl_certificate_key /etc/nginx/ssl/key.pem;
+    #     ssl_protocols TLSv1.2 TLSv1.3;
+    #     ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384;
+    #     ssl_prefer_server_ciphers off;
+    #     
+    #     # 其他配置与HTTP相同...
+    # }
+}

quick_push.bat

@@ -105,9 +105,19 @@ if "%1"=="" (
 echo 📝 提交信息: %commit_msg%
 echo.
 
-:: 检查是否有更改需要提交
-git diff --quiet && git diff --cached --quiet
-if %errorlevel% equ 0 (
+:: 检查是否有更改需要提交（含未跟踪文件）
+setlocal enabledelayedexpansion
+
+git diff --quiet
+set has_unstaged=%errorlevel%
+
+git diff --cached --quiet
+set has_staged=%errorlevel%
+
+set has_untracked=0
+for /f "delims=" %%f in ('git ls-files --others --exclude-standard') do set has_untracked=1
+
+if %has_unstaged% equ 0 if %has_staged% equ 0 if %has_untracked% equ 0 (
     echo ℹ️ 没有检测到任何更改，无需提交
     echo.
     echo ✅ 工作区干净，无需推送
@@ -134,6 +144,7 @@ if %errorlevel% neq 0 (
     exit /b 1
 )
 
+git fetch origin main
 git push origin main
 if %errorlevel% equ 0 (
     echo.
@@ -142,18 +153,22 @@ if %errorlevel% equ 0 (
     git log --oneline -1
 ) else (
     echo.
-    echo ❌ 推送失败，请检查错误信息
-    echo 💡 可能的原因:
-    echo    - 网络连接问题
-    echo    - 远程仓库权限不足
-    echo    - 分支冲突
-    echo    - Git认证失败
-    echo.
-    echo 🔧 建议解决方案:
-    echo    1. 检查Git用户配置: git config --global user.name
-    echo    2. 检查Git邮箱配置: git config --global user.email
-    echo    3. 检查远程仓库权限
-    echo    4. 尝试重新认证
+    echo ❌ 推送失败，尝试自动解决...
+    echo 🔄 执行: git pull origin main --rebase
+    git pull origin main --rebase
+    if %errorlevel% equ 0 (
+        echo ✅ 重试推送...
+        git push origin main
+        if %errorlevel% equ 0 (
+            echo ✅ 推送成功！
+            echo 📊 最新提交:
+            git log --oneline -1
+        ) else (
+            echo ❌ 重试推送失败，请手动处理
+        )
+    ) else (
+        echo ❌ 自动rebase失败，请手动处理冲突后重试
+    )
 )
 
 echo.

requirements.txt

@@ -1,50 +1,66 @@
 # 核心依赖
-sqlalchemy>=2.0.0
-requests>=2.31.0
-numpy>=1.24.0
-scikit-learn>=1.3.0
+sqlalchemy==2.0.32
+requests==2.32.3
+numpy==1.26.4
+scikit-learn==1.4.2
 
 # 数据库驱动
-pymysql>=1.1.0
-cryptography>=3.4.0
-flask>=2.0.0
-flask-cors>=3.0.0
-websockets>=10.0
+pymysql==1.1.1
+cryptography==43.0.1
+flask==3.0.3
+flask-cors==5.0.0
+websockets==15.0.1
 
 # 中文处理
-jieba>=0.42.1
+jieba==0.42.1
 
 # 系统监控
-psutil>=5.9.0
+psutil==5.9.8
 
 # 数据处理
-pandas>=2.0.0
-openpyxl>=3.1.0
+pandas==2.2.2
+openpyxl==3.1.5
 
-# 向量化
-sentence-transformers>=2.2.0
 
 # 日志和配置
-python-dotenv>=1.0.0
+python-dotenv==1.0.1
+structlog==24.4.0
 
 # 时间处理
-python-dateutil>=2.8.0
+python-dateutil==2.9.0
 
 # JSON处理
-ujson>=5.8.0
+ujson==5.10.0
 
-# 异步支持（可选）
-aiohttp>=3.8.0
-asyncio>=3.4.3
+# 异步支持
+aiohttp==3.10.10
+# asyncio是Python内置模块，不需要安装
 
 # Redis缓存
-redis>=4.5.0
 
 # 测试框架
-pytest>=7.4.0
-pytest-asyncio>=0.21.0
+pytest==8.3.3
+pytest-asyncio==0.24.0
+pytest-cov==6.0.0
 
 # 代码质量
-black>=23.0.0
-flake8>=6.0.0
-mypy>=1.5.0
+black==24.8.0
+flake8==7.1.1
+mypy==1.11.1
+isort==5.13.2
+
+# 安全
+bcrypt==4.2.1
+pyjwt==2.9.0
+
+# 文件处理
+python-magic==0.4.27
+pillow==11.0.0
+
+# 网络工具
+urllib3==2.2.3
+httpx==0.27.2
+
+# 数据验证
+pydantic==2.9.2
+marshmallow==3.23.3

scripts/docker_deploy.sh

@@ -0,0 +1,204 @@
+#!/bin/bash
+# TSP智能助手Docker部署脚本
+
+set -e
+
+# 颜色定义
+RED='\033[0;31m'
+GREEN='\033[0;32m'
+YELLOW='\033[1;33m'
+BLUE='\033[0;34m'
+NC='\033[0m' # No Color
+
+# 日志函数
+log_info() {
+    echo -e "${BLUE}[INFO]${NC} $1"
+}
+
+log_success() {
+    echo -e "${GREEN}[SUCCESS]${NC} $1"
+}
+
+log_warning() {
+    echo -e "${YELLOW}[WARNING]${NC} $1"
+}
+
+log_error() {
+    echo -e "${RED}[ERROR]${NC} $1"
+}
+
+# 检查Docker和Docker Compose
+check_dependencies() {
+    log_info "检查依赖..."
+    
+    if ! command -v docker &> /dev/null; then
+        log_error "Docker未安装，请先安装Docker"
+        exit 1
+    fi
+    
+    if ! command -v docker-compose &> /dev/null; then
+        log_error "Docker Compose未安装，请先安装Docker Compose"
+        exit 1
+    fi
+    
+    log_success "依赖检查通过"
+}
+
+# 创建必要的目录
+create_directories() {
+    log_info "创建必要的目录..."
+    
+    mkdir -p logs/nginx
+    mkdir -p monitoring/grafana/provisioning/datasources
+    mkdir -p monitoring/grafana/provisioning/dashboards
+    mkdir -p ssl
+    mkdir -p data
+    mkdir -p backups
+    mkdir -p uploads
+    mkdir -p config
+    
+    log_success "目录创建完成"
+}
+
+# 构建镜像
+build_images() {
+    log_info "构建Docker镜像..."
+    
+    # 构建主应用镜像
+    docker-compose build --no-cache tsp-assistant
+    
+    log_success "镜像构建完成"
+}
+
+# 启动服务
+start_services() {
+    log_info "启动服务..."
+    
+    # 启动基础服务（MySQL, Redis）
+    docker-compose up -d mysql redis
+    
+    # 等待数据库启动
+    log_info "等待数据库启动..."
+    sleep 30
+    
+    # 启动主应用
+    docker-compose up -d tsp-assistant
+    
+    # 启动其他服务
+    docker-compose up -d nginx prometheus grafana
+    
+    log_success "服务启动完成"
+}
+
+# 检查服务状态
+check_services() {
+    log_info "检查服务状态..."
+    
+    sleep 10
+    
+    # 检查主应用
+    if curl -f http://localhost:5000/api/health &> /dev/null; then
+        log_success "TSP助手服务正常"
+    else
+        log_warning "TSP助手服务可能未完全启动"
+    fi
+    
+    # 检查Nginx
+    if curl -f http://localhost/health &> /dev/null; then
+        log_success "Nginx服务正常"
+    else
+        log_warning "Nginx服务可能未完全启动"
+    fi
+    
+    # 检查Prometheus
+    if curl -f http://localhost:9090 &> /dev/null; then
+        log_success "Prometheus服务正常"
+    else
+        log_warning "Prometheus服务可能未完全启动"
+    fi
+    
+    # 检查Grafana
+    if curl -f http://localhost:3000 &> /dev/null; then
+        log_success "Grafana服务正常"
+    else
+        log_warning "Grafana服务可能未完全启动"
+    fi
+}
+
+# 显示服务信息
+show_info() {
+    log_info "服务访问信息："
+    echo "  TSP助手: http://localhost:5000"
+    echo "  Nginx代理: http://localhost"
+    echo "  Prometheus: http://localhost:9090"
+    echo "  Grafana: http://localhost:3000 (admin/admin123456)"
+    echo "  MySQL: localhost:3306 (root/root123456)"
+    echo "  Redis: localhost:6379 (密码: redis123456)"
+    echo ""
+    log_info "查看日志命令："
+    echo "  docker-compose logs -f tsp-assistant"
+    echo "  docker-compose logs -f mysql"
+    echo "  docker-compose logs -f redis"
+    echo "  docker-compose logs -f nginx"
+}
+
+# 停止服务
+stop_services() {
+    log_info "停止服务..."
+    docker-compose down
+    log_success "服务已停止"
+}
+
+# 清理资源
+cleanup() {
+    log_info "清理Docker资源..."
+    docker system prune -f
+    log_success "清理完成"
+}
+
+# 主函数
+main() {
+    case "${1:-start}" in
+        "start")
+            check_dependencies
+            create_directories
+            build_images
+            start_services
+            check_services
+            show_info
+            ;;
+        "stop")
+            stop_services
+            ;;
+        "restart")
+            stop_services
+            sleep 5
+            start_services
+            check_services
+            show_info
+            ;;
+        "cleanup")
+            stop_services
+            cleanup
+            ;;
+        "logs")
+            docker-compose logs -f "${2:-tsp-assistant}"
+            ;;
+        "status")
+            docker-compose ps
+            ;;
+        *)
+            echo "用法: $0 {start|stop|restart|cleanup|logs|status}"
+            echo "  start   - 启动所有服务"
+            echo "  stop    - 停止所有服务"
+            echo "  restart - 重启所有服务"
+            echo "  cleanup - 清理Docker资源"
+            echo "  logs    - 查看日志 (可选指定服务名)"
+            echo "  status  - 查看服务状态"
+            exit 1
+            ;;
+    esac
+}
+
+# 执行主函数
+main "$@"

simple_git_push.bat

@@ -0,0 +1,108 @@
+@echo off
+chcp 65001 >nul
+setlocal enabledelayedexpansion
+
+echo ========================================
+echo 简单Git推送工具
+echo ========================================
+echo.
+
+:: 1. 显示Git状态
+echo [1] Git状态:
+git status --short
+echo.
+
+:: 2. 显示远程仓库
+echo [2] 远程仓库:
+git remote -v
+if %errorlevel% neq 0 (
+    echo 错误: 未配置远程仓库
+    pause
+    exit /b 1
+)
+echo.
+
+:: 3. 显示当前分支
+echo [3] 当前分支:
+for /f "tokens=*" %%b in ('git branch --show-current 2^>nul') do set branch=%%b
+if "!branch!"=="" (
+    echo 警告: 无法获取分支名称，尝试使用main
+    set branch=main
+)
+echo 分支: !branch!
+echo.
+
+:: 4. 检查是否有未提交的更改
+echo [4] 检查未提交的更改...
+git diff --quiet
+set has_uncommitted=%errorlevel%
+git diff --cached --quiet
+set has_staged=%errorlevel%
+
+if %has_uncommitted% neq 0 (
+    echo 有未暂存的更改
+)
+if %has_staged% neq 0 (
+    echo 有已暂存的更改
+)
+if %has_uncommitted% equ 0 if %has_staged% equ 0 (
+    echo 所有更改已提交
+)
+echo.
+
+:: 5. 尝试推送
+echo [5] 开始推送...
+echo 命令: git push origin !branch!
+echo.
+
+git push origin !branch! 2>&1 | findstr /v "^$"
+set push_error=!errorlevel!
+
+if !push_error! equ 0 (
+    echo.
+    echo ========================================
+    echo 推送成功！
+    echo ========================================
+) else (
+    echo.
+    echo ========================================
+    echo 推送失败！错误码: !push_error!
+    echo ========================================
+    echo.
+    echo 尝试设置上游并推送...
+    git push -u origin !branch! 2>&1 | findstr /v "^$"
+    set push_u_error=!errorlevel!
+    
+    if !push_u_error! equ 0 (
+        echo.
+        echo ========================================
+        echo 推送成功（已设置上游）！
+        echo ========================================
+    ) else (
+        echo.
+        echo ========================================
+        echo 推送仍然失败
+        echo ========================================
+        echo.
+        echo 常见问题和解决方案:
+        echo.
+        echo 1. 认证问题:
+        echo    - 检查SSH密钥: ssh -T git@github.com (GitHub)
+        echo    - 检查SSH密钥: ssh -T git@gitee.com (Gitee)
+        echo    - 或使用HTTPS + Personal Access Token
+        echo.
+        echo 2. 远程仓库地址:
+        git config --get remote.origin.url
+        echo.
+        echo 3. 分支冲突:
+        echo    - 先拉取: git pull origin !branch! --rebase
+        echo    - 解决冲突后推送: git push origin !branch!
+        echo.
+        echo 4. 检查网络连接和远程仓库权限
+        echo.
+    )
+)
+
+echo.
+pause
+

src/agent/agent_assistant_core.py

@@ -37,8 +37,7 @@ class TSPAgentAssistantCore(TSPAssistant):
         
         # 初始化智能Agent
         self.intelligent_agent = IntelligentAgent(
-            llm_manager=self.llm_manager,
-            agent_core=self.agent_core
+            llm_client=self.llm_manager
         )
         
         # 初始化动作执行器
@@ -60,15 +59,30 @@ class TSPAgentAssistantCore(TSPAssistant):
         if llm_config:
             self.llm_manager = LLMManager(llm_config)
         else:
-            # 使用默认配置 - 千问模型
+            # 从统一配置管理器获取LLM配置
+            try:
+                from src.config.unified_config import get_config
+                unified_llm = get_config().llm
+                # 将统一配置的LLMConfig转换为agent需要的LLMConfig
+                agent_llm_config = LLMConfig(
+                    provider=unified_llm.provider,
+                    api_key=unified_llm.api_key,
+                    base_url=unified_llm.base_url,
+                    model=unified_llm.model,
+                    temperature=unified_llm.temperature,
+                    max_tokens=unified_llm.max_tokens
+                )
+                self.llm_manager = LLMManager(agent_llm_config)
+            except Exception as e:
+                logger.warning(f"无法从统一配置加载LLM配置，使用config/llm_config.py: {e}")
                 try:
                     from config.llm_config import DEFAULT_CONFIG
                     self.llm_manager = LLMManager(DEFAULT_CONFIG)
                 except ImportError:
-                # 如果配置文件不存在，使用内置配置
+                    # 最后的fallback
                     default_config = LLMConfig(
-                    provider="openai",
-                    api_key="sk-your-qwen-api-key-here",
+                        provider="qwen",
+                        api_key="",
                         base_url="https://dashscope.aliyuncs.com/compatible-mode/v1",
                         model="qwen-turbo",
                         temperature=0.7,

src/config/config.py

@@ -10,7 +10,7 @@ class Config:
     ALIBABA_MODEL_NAME = "qwen-plus-latest"
     
     # 数据库配置
-    DATABASE_URL = "mysql+pymysql://tsp_assistant:123456@43.134.68.207/tsp_assistant?charset=utf8mb4"
+    DATABASE_URL = "mysql+pymysql://tsp_assistant:123456@jeason.online/tsp_assistant?charset=utf8mb4"
     
     # 知识库配置
     KNOWLEDGE_BASE_PATH = "data/knowledge_base"

src/config/unified_config.py

@@ -18,7 +18,7 @@ logger = logging.getLogger(__name__)
 @dataclass
 class DatabaseConfig:
     """数据库配置"""
-    url: str = "mysql+pymysql://tsp_assistant:password@43.134.68.207/tsp_assistant?charset=utf8mb4"
+    url: str = "mysql+pymysql://tsp_assistant:password@jeason.online/tsp_assistant?charset=utf8mb4"
     pool_size: int = 10
     max_overflow: int = 20
     pool_timeout: int = 30
@@ -84,9 +84,9 @@ class UnifiedConfig:
         self.config_dir = Path(config_dir)
         self.config_file = self.config_dir / "unified_config.json"
         
-        # 默认配置
+        # 默认配置 - 从config/llm_config.py加载默认LLM配置
         self.database = DatabaseConfig()
-        self.llm = LLMConfig()
+        self.llm = self._load_default_llm_config()
         self.server = ServerConfig()
         self.feishu = FeishuConfig()
         self.ai_accuracy = AIAccuracyConfig()
@@ -95,6 +95,23 @@ class UnifiedConfig:
         # 加载配置
         self.load_config()
     
+    def _load_default_llm_config(self) -> LLMConfig:
+        """加载默认LLM配置"""
+        try:
+            from config.llm_config import DEFAULT_CONFIG
+            # 将config/llm_config.py中的配置转换为统一配置的格式
+            return LLMConfig(
+                provider=DEFAULT_CONFIG.provider,
+                api_key=DEFAULT_CONFIG.api_key,
+                base_url=DEFAULT_CONFIG.base_url,
+                model=DEFAULT_CONFIG.model,
+                temperature=DEFAULT_CONFIG.temperature,
+                max_tokens=DEFAULT_CONFIG.max_tokens
+            )
+        except Exception as e:
+            logger.warning(f"无法加载默认LLM配置，使用内置默认值: {e}")
+            return LLMConfig()
+    
     def load_config(self):
         """加载配置文件"""
         try:

src/core/database.py

@@ -34,10 +34,13 @@ class DatabaseManager:
                     max_overflow=30,  # 增加溢出连接数
                     pool_pre_ping=True,
                     pool_recycle=1800,  # 减少回收时间
-                    pool_timeout=10,  # 连接超时
+                    pool_timeout=30,  # 连接池超时（秒）
                     connect_args={
                         "charset": "utf8mb4",
-                        "autocommit": False
+                        "autocommit": False,
+                        "connect_timeout": 30,  # 连接超时（秒）- 适用于网络延迟较大的情况
+                        "read_timeout": 30,  # 读取超时（秒）
+                        "write_timeout": 30,  # 写入超时（秒）
                     }
                 )
             else:

src/core/models.py

@@ -41,8 +41,17 @@ class WorkOrder(Base):
     has_updated_same_day = Column(String(50), nullable=True)  # 是否同日更新
     operating_time = Column(String(100), nullable=True)  # 操作时间
 
+    # 工单分发和权限管理字段
+    assigned_module = Column(String(50), nullable=True)  # 分配的模块（TBOX、OTA等）
+    module_owner = Column(String(100), nullable=True)  # 业务接口人/模块负责人
+    dispatcher = Column(String(100), nullable=True)  # 分发人（运维人员）
+    dispatch_time = Column(DateTime, nullable=True)  # 分发时间
+    region = Column(String(50), nullable=True)  # 区域（overseas/domestic）- 用于区分海外/国内
+
     # 关联对话记录
     conversations = relationship("Conversation", back_populates="work_order")
+    # 关联处理过程记录
+    process_history = relationship("WorkOrderProcessHistory", back_populates="work_order", order_by="WorkOrderProcessHistory.process_time")
 
 class Conversation(Base):
     """对话记录模型"""
@@ -136,3 +145,31 @@ class WorkOrderSuggestion(Base):
     use_human_resolution = Column(Boolean, default=False)  # 是否使用人工描述入库
     created_at = Column(DateTime, default=datetime.now)
     updated_at = Column(DateTime, default=datetime.now, onupdate=datetime.now)
+
+class WorkOrderProcessHistory(Base):
+    """工单处理过程记录表"""
+    __tablename__ = "work_order_process_history"
+
+    id = Column(Integer, primary_key=True)
+    work_order_id = Column(Integer, ForeignKey("work_orders.id"), nullable=False)
+
+    # 处理人员信息
+    processor_name = Column(String(100), nullable=False)  # 处理人员姓名
+    processor_role = Column(String(50), nullable=True)  # 处理人员角色（运维、业务方等）
+    processor_region = Column(String(50), nullable=True)  # 处理人员区域（overseas/domestic）
+
+    # 处理内容
+    process_content = Column(Text, nullable=False)  # 处理内容/操作描述
+    action_type = Column(String(50), nullable=False)  # 操作类型（dispatch、process、close、reassign等）
+
+    # 处理结果
+    previous_status = Column(String(50), nullable=True)  # 处理前的状态
+    new_status = Column(String(50), nullable=True)  # 处理后的状态
+    assigned_module = Column(String(50), nullable=True)  # 分配的模块（如果是分发操作）
+
+    # 时间戳
+    process_time = Column(DateTime, default=datetime.now, nullable=False)  # 处理时间
+    created_at = Column(DateTime, default=datetime.now)
+
+    # 关联工单
+    work_order = relationship("WorkOrder", back_populates="process_history")

src/core/query_optimizer.py

@@ -243,17 +243,13 @@ class QueryOptimizer:
                 start_time_query = end_time - timedelta(days=days-1)
                 
                 # 批量查询所有需要的数据
-                workorders = session.query(WorkOrder).filter(
-                    WorkOrder.created_at >= start_time_query
-                ).all()
+                # 修改：查询所有工单，不限制时间范围
+                workorders = session.query(WorkOrder).all()
                 
-                alerts = session.query(Alert).filter(
-                    Alert.created_at >= start_time_query
-                ).all()
+                # 修改：查询所有预警和对话，不限制时间范围
+                alerts = session.query(Alert).all()
                 
-                conversations = session.query(Conversation).filter(
-                    Conversation.timestamp >= start_time_query
-                ).all()
+                conversations = session.query(Conversation).all()
                 
                 # 处理数据
                 analytics = self._process_analytics_data(workorders, alerts, conversations, days)
@@ -291,14 +287,42 @@ class QueryOptimizer:
         status_counts = Counter([wo.status for wo in workorders])
         category_counts = Counter([wo.category for wo in workorders])
         priority_counts = Counter([wo.priority for wo in workorders])
-        resolved_count = status_counts.get('resolved', 0)
+        
+        
+        # 处理状态映射（支持中英文状态）
+        status_mapping = {
+            'open': ['open', '待处理', '新建', 'new'],
+            'in_progress': ['in_progress', '处理中', '进行中', 'progress', 'processing'],
+            'resolved': ['resolved', '已解决', '已完成'],
+            'closed': ['closed', '已关闭', '关闭']
+        }
+        
+        # 统计各状态的数量
+        mapped_counts = {'open': 0, 'in_progress': 0, 'resolved': 0, 'closed': 0}
+        
+        for status, count in status_counts.items():
+            if status is None:
+                continue
+            status_lower = str(status).lower()
+            mapped = False
+            for mapped_status, possible_values in status_mapping.items():
+                if status_lower in [v.lower() for v in possible_values]:
+                    mapped_counts[mapped_status] += count
+                    mapped = True
+                    break
+            
+            if not mapped:
+                logger.warning(f"未映射的状态: '{status}' (数量: {count})")
+        
+        
+        resolved_count = mapped_counts['resolved']
         
         workorders_stats = {
             'total': total,
-            'open': status_counts.get('open', 0),
-            'in_progress': status_counts.get('in_progress', 0),
-            'resolved': resolved_count,
-            'closed': status_counts.get('closed', 0),
+            'open': mapped_counts['open'],
+            'in_progress': mapped_counts['in_progress'],
+            'resolved': mapped_counts['resolved'],
+            'closed': mapped_counts['closed'],
             'by_category': dict(category_counts),
             'by_priority': dict(priority_counts)
         }
@@ -365,9 +389,6 @@ class QueryOptimizer:
         if len(self.query_stats[query_name]) > 100:
             self.query_stats[query_name] = self.query_stats[query_name][-100:]
         
-        # 记录慢查询
-        if query_time > self.slow_query_threshold:
-            logger.warning(f"慢查询检测: {query_name} 耗时 {query_time:.2f}s")
     
     def get_query_performance_report(self) -> Dict[str, Any]:
         """获取查询性能报告"""
@@ -409,7 +430,6 @@ class QueryOptimizer:
                         logger.warning(f"创建索引失败: {e}")
                 
                 session.commit()
-                logger.info("数据库索引优化完成")
                 return True
                 
         except Exception as e:

src/core/system_optimizer.py

@@ -75,7 +75,6 @@ class SystemOptimizer:
                 )
                 self.redis_client.ping()
                 self.redis_connected = True
-                logger.info("系统优化Redis连接成功")
             except Exception as e:
                 logger.debug(f"系统优化Redis连接失败: {e}")
                 self.redis_client = None
@@ -91,7 +90,6 @@ class SystemOptimizer:
                 
             monitor_thread = threading.Thread(target=self._monitor_system, daemon=True)
             monitor_thread.start()
-            logger.info("系统监控线程已启动")
         except Exception as e:
             logger.error(f"启动监控线程失败: {e}")
     

src/core/workorder_permissions.py

@@ -0,0 +1,231 @@
+# -*- coding: utf-8 -*-
+"""
+工单权限管理模块
+实现基于角色的访问控制（RBAC）和工单分发流程
+"""
+
+import logging
+from typing import List, Dict, Optional, Set
+from enum import Enum
+
+logger = logging.getLogger(__name__)
+
+class UserRole(Enum):
+    """用户角色枚举"""
+    # 属地运维（海外/国内）
+    OVERSEAS_OPS = "overseas_ops"  # 海外属地运维
+    DOMESTIC_OPS = "domestic_ops"  # 国内属地运维
+    
+    # 业务方接口人（各模块负责人）
+    TBOX_OWNER = "tbox_owner"  # TBOX模块负责人
+    OTA_OWNER = "ota_owner"  # OTA模块负责人
+    DMC_OWNER = "dmc_owner"  # DMC模块负责人
+    MES_OWNER = "mes_owner"  # MES模块负责人
+    APP_OWNER = "app_owner"  # APP模块负责人
+    PKI_OWNER = "pki_owner"  # PKI模块负责人
+    TSP_OWNER = "tsp_owner"  # TSP模块负责人
+    
+    # 系统角色
+    ADMIN = "admin"  # 系统管理员
+    VIEWER = "viewer"  # 只读用户
+
+class WorkOrderModule(Enum):
+    """工单模块枚举"""
+    TBOX = "TBOX"
+    OTA = "OTA"
+    DMC = "DMC"
+    MES = "MES"
+    APP = "APP"
+    PKI = "PKI"
+    TSP = "TSP"
+    LOCAL_OPS = "local_ops"  # 属地运维处理
+    UNASSIGNED = "unassigned"  # 未分配
+
+class WorkOrderStatus:
+    """工单状态常量"""
+    PENDING = "pending"  # 待处理
+    ASSIGNED = "assigned"  # 已分配
+    IN_PROGRESS = "in_progress"  # 处理中
+    RESOLVED = "resolved"  # 已解决
+    CLOSED = "closed"  # 已关闭
+
+class WorkOrderPermissionManager:
+    """工单权限管理器"""
+    
+    # 所有模块集合（供属地运维和管理员使用）
+    ALL_MODULES = {
+        WorkOrderModule.TBOX, WorkOrderModule.OTA, WorkOrderModule.DMC,
+        WorkOrderModule.MES, WorkOrderModule.APP, WorkOrderModule.PKI,
+        WorkOrderModule.TSP, WorkOrderModule.LOCAL_OPS
+    }
+    
+    # 角色到模块的映射
+    ROLE_MODULE_MAP = {
+        UserRole.TBOX_OWNER: {WorkOrderModule.TBOX},
+        UserRole.OTA_OWNER: {WorkOrderModule.OTA},
+        UserRole.DMC_OWNER: {WorkOrderModule.DMC},
+        UserRole.MES_OWNER: {WorkOrderModule.MES},
+        UserRole.APP_OWNER: {WorkOrderModule.APP},
+        UserRole.PKI_OWNER: {WorkOrderModule.PKI},
+        UserRole.TSP_OWNER: {WorkOrderModule.TSP},
+        UserRole.OVERSEAS_OPS: ALL_MODULES,  # 可访问所有模块
+        UserRole.DOMESTIC_OPS: ALL_MODULES,  # 可访问所有模块
+        UserRole.ADMIN: ALL_MODULES,  # 管理员可访问所有
+        UserRole.VIEWER: set(),  # 只读，由其他逻辑控制
+    }
+    
+    @staticmethod
+    def can_view_all_workorders(role: UserRole) -> bool:
+        """判断角色是否可以查看所有工单（属地运维和管理员）"""
+        return role in [UserRole.OVERSEAS_OPS, UserRole.DOMESTIC_OPS, UserRole.ADMIN]
+    
+    @staticmethod
+    def get_accessible_modules(role: UserRole) -> Set[WorkOrderModule]:
+        """获取角色可访问的模块列表"""
+        return WorkOrderPermissionManager.ROLE_MODULE_MAP.get(role, set())
+    
+    @staticmethod
+    def can_access_module(role: UserRole, module: WorkOrderModule) -> bool:
+        """判断角色是否可以访问指定模块"""
+        accessible_modules = WorkOrderPermissionManager.get_accessible_modules(role)
+        
+        # 属地运维和管理员可以访问所有模块
+        if WorkOrderPermissionManager.can_view_all_workorders(role):
+            return True
+        
+        # 业务方只能访问自己的模块
+        return module in accessible_modules
+    
+    @staticmethod
+    def can_dispatch_workorder(role: UserRole) -> bool:
+        """判断角色是否可以进行工单分发（属地运维和管理员）"""
+        return role in [UserRole.OVERSEAS_OPS, UserRole.DOMESTIC_OPS, UserRole.ADMIN]
+    
+    @staticmethod
+    def can_update_workorder(role: UserRole, workorder_module: Optional[WorkOrderModule], 
+                            assigned_to_module: Optional[WorkOrderModule]) -> bool:
+        """判断角色是否可以更新工单"""
+        # 管理员和属地运维可以更新所有工单
+        if WorkOrderPermissionManager.can_view_all_workorders(role):
+            return True
+        
+        # 业务方只能更新分配给自己的模块的工单
+        if workorder_module and assigned_to_module:
+            accessible_modules = WorkOrderPermissionManager.get_accessible_modules(role)
+            return workorder_module in accessible_modules and workorder_module == assigned_to_module
+        
+        return False
+    
+    @staticmethod
+    def filter_workorders_by_permission(role: UserRole, workorders: List[Dict]) -> List[Dict]:
+        """根据权限过滤工单列表"""
+        if WorkOrderPermissionManager.can_view_all_workorders(role):
+            # 属地运维和管理员可以看到所有工单
+            return workorders
+        
+        # 业务方只能看到自己模块的工单
+        accessible_modules = WorkOrderPermissionManager.get_accessible_modules(role)
+        filtered = []
+        
+        for wo in workorders:
+            module_str = wo.get("module") or wo.get("assigned_module")
+            if module_str:
+                try:
+                    module = WorkOrderModule(module_str)
+                    if module in accessible_modules:
+                        filtered.append(wo)
+                except ValueError:
+                    # 如果模块值不在枚举中，跳过
+                    continue
+            else:
+                # 未分配的工单，业务方看不到
+                pass
+        
+        return filtered
+
+class WorkOrderDispatchManager:
+    """工单分发管理器"""
+    
+    # 模块到业务接口人的映射（可以动态配置）
+    MODULE_OWNER_MAP = {
+        WorkOrderModule.TBOX: "TBOX业务接口人",
+        WorkOrderModule.OTA: "OTA业务接口人",
+        WorkOrderModule.DMC: "DMC业务接口人",
+        WorkOrderModule.MES: "MES业务接口人",
+        WorkOrderModule.APP: "APP业务接口人",
+        WorkOrderModule.PKI: "PKI业务接口人",
+        WorkOrderModule.TSP: "TSP业务接口人",
+    }
+    
+    @staticmethod
+    def get_module_owner(module: WorkOrderModule) -> str:
+        """获取模块的业务接口人"""
+        return WorkOrderDispatchManager.MODULE_OWNER_MAP.get(module, "未指定")
+    
+    @staticmethod
+    def dispatch_workorder(workorder_id: int, target_module: WorkOrderModule, 
+                           dispatcher_role: UserRole, dispatcher_name: str) -> Dict:
+        """
+        分发工单到指定模块
+        
+        Args:
+            workorder_id: 工单ID
+            target_module: 目标模块
+            dispatcher_role: 分发者角色（必须是运维或管理员）
+            dispatcher_name: 分发者姓名
+            
+        Returns:
+            分发结果
+        """
+        # 检查分发权限
+        if not WorkOrderPermissionManager.can_dispatch_workorder(dispatcher_role):
+            return {
+                "success": False,
+                "error": "无权进行工单分发，只有属地运维和管理员可以分发工单"
+            }
+        
+        # 获取模块负责人
+        module_owner = WorkOrderDispatchManager.get_module_owner(target_module)
+        
+        # 这里应该更新数据库中的工单信息
+        # 实际实现时需要调用数据库更新逻辑
+        return {
+            "success": True,
+            "message": f"工单已分发到{target_module.value}模块",
+            "assigned_module": target_module.value,
+            "module_owner": module_owner,
+            "dispatcher": dispatcher_name,
+            "dispatcher_role": dispatcher_role.value
+        }
+    
+    @staticmethod
+    def suggest_module(description: str, title: str = "") -> Optional[WorkOrderModule]:
+        """
+        根据工单描述建议分配模块（可以使用AI分析）
+        
+        Args:
+            description: 工单描述
+            title: 工单标题
+            
+        Returns:
+            建议的模块
+        """
+        # 简单的关键词匹配（实际可以使用AI分析）
+        text = (title + " " + description).lower()
+        
+        keyword_module_map = {
+            WorkOrderModule.TBOX: ["tbox", "telematics", "车载", "车联网"],
+            WorkOrderModule.OTA: ["ota", "over-the-air", "升级", "update"],
+            WorkOrderModule.DMC: ["dmc", "device management", "设备管理"],
+            WorkOrderModule.MES: ["mes", "manufacturing", "制造"],
+            WorkOrderModule.APP: ["app", "application", "应用", "remote control"],
+            WorkOrderModule.PKI: ["pki", "certificate", "证书"],
+            WorkOrderModule.TSP: ["tsp", "service", "服务"],
+        }
+        
+        for module, keywords in keyword_module_map.items():
+            for keyword in keywords:
+                if keyword in text:
+                    return module
+        
+        return WorkOrderModule.UNASSIGNED

src/dialogue/realtime_chat.py

@@ -1,5 +1,3 @@
-
-# -*- coding: utf-8 -*-
 """
 实时对话管理器
 提供实时对话功能，集成知识库搜索和LLM回复
@@ -109,7 +107,8 @@ class RealtimeChatManager:
             assistant_response = self._generate_response(
                 user_message, 
                 knowledge_results, 
-                session["context"]
+                session["context"],
+                session["work_order_id"]
             )
             
             # 创建助手消息
@@ -167,11 +166,14 @@ class RealtimeChatManager:
             logger.error(f"搜索知识库失败: {e}")
             return []
     
-    def _generate_response(self, user_message: str, knowledge_results: List[Dict], context: List[Dict]) -> Dict[str, Any]:
+    def _generate_response(self, user_message: str, knowledge_results: List[Dict], context: List[Dict], work_order_id: Optional[int] = None) -> Dict[str, Any]:
         """生成回复"""
         try:
+            # 检查是否有相关的工单AI建议
+            ai_suggestions = self._get_workorder_ai_suggestions(work_order_id)
+            
             # 构建提示词
-            prompt = self._build_chat_prompt(user_message, knowledge_results, context)
+            prompt = self._build_chat_prompt(user_message, knowledge_results, context, ai_suggestions)
             
             # 调用大模型
             response = self.llm_client.chat_completion(
@@ -184,24 +186,31 @@ class RealtimeChatManager:
                 content = response['choices'][0]['message']['content']
                 confidence = self._calculate_confidence(knowledge_results, content)
                 
+                # 如果有AI建议，在回复中包含
+                if ai_suggestions:
+                    content = self._format_response_with_ai_suggestions(content, ai_suggestions)
+                
                 return {
                     "content": content,
-                    "confidence": confidence
+                    "confidence": confidence,
+                    "ai_suggestions": ai_suggestions
                 }
             else:
                 return {
                     "content": "抱歉，我暂时无法处理您的问题。请稍后再试或联系人工客服。",
-                    "confidence": 0.1
+                    "confidence": 0.1,
+                    "ai_suggestions": ai_suggestions
                 }
                 
         except Exception as e:
             logger.error(f"生成回复失败: {e}")
             return {
                 "content": "抱歉，系统出现错误，请稍后再试。",
-                "confidence": 0.1
+                "confidence": 0.1,
+                "ai_suggestions": []
             }
     
-    def _build_chat_prompt(self, user_message: str, knowledge_results: List[Dict], context: List[Dict]) -> str:
+    def _build_chat_prompt(self, user_message: str, knowledge_results: List[Dict], context: List[Dict], ai_suggestions: List[str] = None) -> str:
         """构建聊天提示词"""
         prompt = f"""
 你是一个专业的奇瑞汽车客服助手。请根据用户的问题和提供的知识库信息，给出专业、友好的回复。
@@ -219,6 +228,12 @@ class RealtimeChatManager:
         else:
             prompt += "\n未找到相关知识库信息。\n"
         
+        # 添加AI建议信息
+        if ai_suggestions:
+            prompt += "\n相关AI建议：\n"
+            for suggestion in ai_suggestions:
+                prompt += f"- {suggestion}\n"
+        
         # 添加上下文
         if context:
             prompt += "\n对话历史：\n"
@@ -233,13 +248,72 @@ class RealtimeChatManager:
 4. 如果问题需要进站处理，请明确说明
 5. 回复要简洁明了，避免冗长
 6. 如果涉及技术问题，要提供具体的操作步骤
-7. 始终以"您好"开头，以"如有其他问题，请随时联系"结尾
 
 请直接给出回复内容，不要包含其他格式：
 """
         
         return prompt
 
+    def _get_workorder_ai_suggestions(self, work_order_id: Optional[int]) -> List[str]:
+        """
+        获取工单的AI建议
+        
+        Args:
+            work_order_id: 工单ID
+            
+        Returns:
+            AI建议列表
+        """
+        try:
+            if not work_order_id:
+                return []
+            
+            with db_manager.get_session() as session:
+                # 查询工单的AI建议
+                from ..core.models import WorkOrderSuggestion
+                suggestions = session.query(WorkOrderSuggestion).filter(
+                    WorkOrderSuggestion.work_order_id == work_order_id
+                ).order_by(WorkOrderSuggestion.created_at.desc()).limit(3).all()
+                
+                ai_suggestions = []
+                for suggestion in suggestions:
+                    if suggestion.ai_suggestion:
+                        ai_suggestions.append(suggestion.ai_suggestion)
+                
+                return ai_suggestions
+                
+        except Exception as e:
+            logger.error(f"获取工单AI建议失败: {e}")
+            return []
+    
+    def _format_response_with_ai_suggestions(self, content: str, ai_suggestions: List[str]) -> str:
+        """
+        在回复中格式化AI建议
+        
+        Args:
+            content: 原始回复内容
+            ai_suggestions: AI建议列表
+            
+        Returns:
+            包含AI建议的格式化回复
+        """
+        try:
+            if not ai_suggestions:
+                return content
+            
+            # 在回复末尾添加AI建议
+            formatted_content = content
+            
+            formatted_content += "\n\n📋 **相关AI建议：**\n"
+            for i, suggestion in enumerate(ai_suggestions, 1):
+                formatted_content += f"{i}. {suggestion}\n"
+            
+            return formatted_content
+            
+        except Exception as e:
+            logger.error(f"格式化AI建议失败: {e}")
+            return content
+
     def _extract_vin(self, text: str) -> Optional[str]:
         """从文本中提取VIN（17位，I/O/Q不使用，常见校验）"""
         try: