22 lines
926 B
JSON
22 lines
926 B
JSON
|
{
|
||
|
|
"name": "责任人绩效分析",
|
||
|
|
"description": "分析不同责任人的工单处理数量和平均关闭时长。",
|
||
|
|
"tags": [
|
||
|
|
"责任人",
|
||
|
|
"绩效",
|
||
|
|
"处理数量",
|
||
|
|
"关闭时长"
|
||
|
|
],
|
||
|
|
"preset_queries": [
|
||
|
|
{
|
||
|
|
"purpose": "统计每个责任人的工单处理数量。",
|
||
|
|
"sql": "SELECT 责任人, COUNT(*) AS 处理工单数量 FROM tickets GROUP BY 责任人 ORDER BY 处理工单数量 DESC LIMIT 10"
|
||
|
|
},
|
||
|
|
{
|
||
|
|
"purpose": "计算每个责任人的平均关闭时长。",
|
||
|
|
"sql": "SELECT 责任人, ROUND(AVG(关闭时长_天), 2) AS 平均关闭时长 FROM tickets GROUP BY 责任人 ORDER BY 平均关闭时长 DESC LIMIT 10"
|
||
|
|
}
|
||
|
|
],
|
||
|
|
"exploration_hints": "结合处理数量和平均关闭时长，评估责任人的效率。关注处理数量高但关闭时长也高的责任人，可能存在工作负荷过重或技能不足的问题。",
|
||
|
|
"placeholders": {}
|
||
|
|
}
|