60 lines
28 KiB
Plaintext
60 lines
28 KiB
Plaintext
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SQLite format 3 @ ._
<0F> C %<0F> <0C> <0B>
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<EFBFBD> C <00>J''<01>StableconversationsconversationsCREATE TABLE conversations (
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id INTEGER NOT NULL,
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work_order_id INTEGER,
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user_message TEXT NOT NULL,
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assistant_response TEXT NOT NULL,
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timestamp DATETIME,
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confidence_score FLOAT,
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knowledge_used TEXT,
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PRIMARY KEY (id),
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FOREIGN KEY(work_order_id) REFERENCES work_orders (id)
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)<29>z<01>OtablealertsalertsCREATE TABLE alerts (
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id INTEGER NOT NULL,
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alert_type VARCHAR(50) NOT NULL,
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message TEXT NOT NULL,
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severity VARCHAR(20) NOT NULL,
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is_active BOOLEAN,
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created_at DATETIME,
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resolved_at DATETIME,
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PRIMARY KEY (id)
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)<29>7 <01>=tableanalyticsanalyticsCREATE TABLE analytics (
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id INTEGER NOT NULL,
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date DATETIME NOT NULL,
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total_orders INTEGER,
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resolved_orders INTEGER,
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avg_resolution_time FLOAT,
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satisfaction_avg FLOAT,
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knowledge_hit_rate FLOAT,
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category_distribution TEXT,
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created_at DATETIME,
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PRIMARY KEY (id)
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)<29>[//<01>etableknowledge_entriesknowledge_entriesCREATE TABLE knowledge_entries (
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id INTEGER NOT NULL,
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question TEXT NOT NULL,
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answer TEXT NOT NULL,
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category VARCHAR(100) NOT NULL,
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confidence_score FLOAT,
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usage_count INTEGER,
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created_at DATETIME,
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updated_at DATETIME,
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is_active BOOLEAN,
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vector_embedding TEXT,
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PRIMARY KEY (id)
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)<29>##<01>ytablework_orderswork_ordersCREATE TABLE work_orders (
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id INTEGER NOT NULL,
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order_id VARCHAR(50) NOT NULL,
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title VARCHAR(200) NOT NULL,
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description TEXT NOT NULL,
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category VARCHAR(100) NOT NULL,
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priority VARCHAR(20) NOT NULL,
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status VARCHAR(20) NOT NULL,
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created_at DATETIME,
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updated_at DATETIME,
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resolution TEXT,
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satisfaction_score FLOAT,
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PRIMARY KEY (id),
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UNIQUE (order_id)
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)5I# indexsqlite_autoindex_work_orders_1work_orders
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<EFBFBD> <09><08> <00> 7<>W%AA 如何联系客服？您可以通过以下方式联系客服：1. 在线客服：点击页面右下角的客服图标 2. 电话客服：400-123-4567 3. 邮箱客服：support@example.com服务问题?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-09-04 23:25:18.1889772025-09-04 23:25:18.188977<EFBFBD> I<>Q%AA 系统无法访问怎么办？如果系统无法访问，请尝试：1. 检查网络连接 2. 清除浏览器缓存 3. 尝试使用其他浏览器 4. 如果问题持续，请联系技术支持技术问题?陙<><E99999><EFBFBD><EFBFBD>2025-09-04 23:25:18.1889772025-09-04 23:25:18.188977<EFBFBD>u 7<>%%AA 如何申请退款？申请退款流程：1. 在订单详情页面点击'申请退款' 2. 选择退款原因 3. 填写退款说明 4. 提交申请后等待审核支付问题?<3F>ffffff2025-09-04 23:25:18.1889772025-09-04 23:25:18.188977<EFBFBD> =<3D>i%AA 支付失败怎么办？如果支付失败，请检查：1. 银行卡余额是否充足 2. 银行卡是否支持在线支付 3. 网络连接是否正常 4. 如果问题持续，请联系支付客服支付问题?陙<><E99999><EFBFBD><EFBFBD>2025-09-04 23:25:18.1889772025-09-04 23:25:18.188977<EFBFBD> C<>5%AA 如何修改个人信息？您可以在个人设置页面修改个人信息：1. 登录后点击右上角的个人头像 2. 选择'个人设置' 3. 修改相关信息并保存账户问题?<3F>ffffff2025-09-04 23:25:18.1889772025-09-04 23:25:18.188977<EFBFBD>
I<>C%AA 账户被锁定了怎么办？如果您的账户被锁定，请尝试以下解决方案：1. 等待15分钟后重试登录 2. 如果问题持续，请联系客服并提供您的用户ID账户问题?陙<><E99999><EFBFBD><EFBFBD>2025-09-04 23:25:18.1889772025-09-04 23:25:18.188977<EFBFBD> 7<>a%AA 如何重置密码？您可以通过以下步骤重置密码：1. 点击登录页面的'忘记密码'链接 2. 输入您的邮箱地址 3. 检查邮箱并点击重置链接 4. 设置新密码账户问题?<3F><><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>2025-09-04 23:25:18.1889772025-09-04 23:25:18.188977
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