feat: 租户管理体系建设 CRUD + 各业务模块接入 tenant_id

1. 新增 Tenant 模型（tenants 表），支持租户创建、重命名、删除
2. 新增 /api/tenants CRUD 蓝图，default 租户不可删除
3. 数据库初始化时自动创建默认租户记录
4. Dashboard 新增租户管理标签页（创建/编辑/删除租户）
5. 各业务模块写入数据时正确传递 tenant_id：
   - realtime_chat: create_session 和 _save_conversation 支持 tenant_id
   - dialogue_manager: _save_conversation 和 create_work_order 支持 tenant_id
   - conversation_history: save_conversation 支持 tenant_id
   - workorder_sync: sync_from_feishu 支持 tenant_id
   - websocket_server: create_session 传递 tenant_id
   - HTTP chat API: create_session 传递 tenant_id
   - feishu_sync API: 同步时传递 tenant_id
   - workorders API: 创建工单时传递 tenant_id
6. 网页对话入口添加租户选择器
7. 知识库搜索按租户隔离（realtime_chat 中 _search_knowledge 传递 tenant_id）
8. 初始化时自动加载租户列表填充选择器

src/core/database.py

@@ -68,10 +68,35 @@ class DatabaseManager:
             Base.metadata.create_all(bind=self.engine)
             logger.info("数据库初始化成功")
 
+            # 确保默认租户存在
+            self._ensure_default_tenant()
+
         except Exception as e:
             logger.error(f"数据库初始化失败: {e}")
             raise
 
+    def _ensure_default_tenant(self):
+        """确保默认租户记录存在"""
+        try:
+            from .models import Tenant, DEFAULT_TENANT
+            session = self.SessionLocal()
+            try:
+                existing = session.query(Tenant).filter(Tenant.tenant_id == DEFAULT_TENANT).first()
+                if not existing:
+                    session.add(Tenant(
+                        tenant_id=DEFAULT_TENANT,
+                        name="默认租户",
+                        description="系统默认租户"
+                    ))
+                    session.commit()
+                    logger.info("默认租户已创建")
+            except Exception:
+                session.rollback()
+            finally:
+                session.close()
+        except Exception as e:
+            logger.warning(f"确保默认租户失败（不影响启动）: {e}")
+
     @contextmanager
     def get_session(self) -> Generator[Session, None, None]:
         """获取数据库会话的上下文管理器"""

src/core/models.py

@@ -9,6 +9,35 @@ Base = declarative_base()
 # 默认租户ID，单租户部署时使用
 DEFAULT_TENANT = "default"
 
+
+class Tenant(Base):
+    """租户模型 — 管理多租户（市场）"""
+    __tablename__ = "tenants"
+
+    id = Column(Integer, primary_key=True)
+    tenant_id = Column(String(50), unique=True, nullable=False)  # 唯一标识，如 market_a
+    name = Column(String(100), nullable=False)  # 显示名称，如 "市场A"
+    description = Column(Text, nullable=True)
+    is_active = Column(Boolean, default=True)
+    created_at = Column(DateTime, default=datetime.now)
+    updated_at = Column(DateTime, default=datetime.now, onupdate=datetime.now)
+
+    # 租户级配置：飞书 app 凭证、LLM 参数等（JSON 格式）
+    config = Column(Text, nullable=True)
+
+    def to_dict(self):
+        import json
+        return {
+            'id': self.id,
+            'tenant_id': self.tenant_id,
+            'name': self.name,
+            'description': self.description,
+            'is_active': self.is_active,
+            'config': json.loads(self.config) if self.config else {},
+            'created_at': self.created_at.isoformat() if self.created_at else None,
+            'updated_at': self.updated_at.isoformat() if self.updated_at else None,
+        }
+
 class WorkOrder(Base):
     """工单模型"""
     __tablename__ = "work_orders"

src/dialogue/conversation_history.py

@@ -46,16 +46,19 @@ class ConversationHistoryManager:
         knowledge_used: Optional[List[int]] = None,
         ip_address: Optional[str] = None,
         invocation_method: Optional[str] = None,
-        session_id: Optional[str] = None
+        session_id: Optional[str] = None,
+        tenant_id: Optional[str] = None
     ) -> int:
         """保存对话记录到数据库和Redis"""
         conversation_id = 0
 
         try:
+            from src.core.models import DEFAULT_TENANT
             # 保存到数据库
             with db_manager.get_session() as session:
                 conversation = Conversation(
                     session_id=session_id,
+                    tenant_id=tenant_id or DEFAULT_TENANT,
                     work_order_id=work_order_id,
                     user_message=user_message,
                     assistant_response=assistant_response,

src/dialogue/dialogue_manager.py

@@ -273,13 +273,16 @@ class DialogueManager:
         work_order_id: Optional[int],
         user_message: str,
         assistant_response: str,
-        knowledge_used: str
+        knowledge_used: str,
+        tenant_id: Optional[str] = None
     ) -> int:
         """保存对话记录"""
         try:
+            from src.core.models import DEFAULT_TENANT
             with db_manager.get_session() as session:
                 conversation = Conversation(
                     work_order_id=work_order_id,
+                    tenant_id=tenant_id or DEFAULT_TENANT,
                     user_message=user_message,
                     assistant_response=assistant_response,
                     knowledge_used=knowledge_used,
@@ -310,10 +313,12 @@ class DialogueManager:
         title: str,
         description: str,
         category: str,
-        priority: str = "medium"
+        priority: str = "medium",
+        tenant_id: Optional[str] = None
     ) -> Dict[str, Any]:
         """创建工单"""
         try:
+            from src.core.models import DEFAULT_TENANT
             with db_manager.get_session() as session:
                 work_order = WorkOrder(
                     order_id=f"WO{datetime.now().strftime('%Y%m%d%H%M%S')}",
@@ -322,6 +327,7 @@ class DialogueManager:
                     category=category,
                     priority=priority,
                     status="open",
+                    tenant_id=tenant_id or DEFAULT_TENANT,
                     created_at=datetime.now()
                 )
                 session.add(work_order)

src/dialogue/realtime_chat.py

@@ -39,13 +39,14 @@ class RealtimeChatManager:
         self.active_sessions = {}  # 存储活跃的对话会话
         self.message_history = {}  # 存储消息历史
         
-    def create_session(self, user_id: str, work_order_id: Optional[int] = None) -> str:
+    def create_session(self, user_id: str, work_order_id: Optional[int] = None, tenant_id: Optional[str] = None) -> str:
         """创建新的对话会话"""
         session_id = f"session_{user_id}_{int(time.time())}"
         
         session_data = {
             "user_id": user_id,
             "work_order_id": work_order_id,
+            "tenant_id": tenant_id,
             "created_at": datetime.now(),
             "last_activity": datetime.now(),
             "message_count": 0,
@@ -57,11 +58,14 @@ class RealtimeChatManager:
 
         # 持久化会话到数据库
         try:
+            from src.core.models import DEFAULT_TENANT
+            effective_tenant = tenant_id or DEFAULT_TENANT
             with db_manager.get_session() as db_session:
                 chat_session = ChatSession(
                     session_id=session_id,
                     user_id=user_id,
                     work_order_id=work_order_id,
+                    tenant_id=effective_tenant,
                     status="active",
                     message_count=0,
                 )
@@ -96,8 +100,9 @@ class RealtimeChatManager:
             # 添加到消息历史
             self.message_history[session_id].append(user_msg)
             
-            # 搜索相关知识
-            knowledge_results = self._search_knowledge(user_message)
+            # 搜索相关知识（按租户隔离）
+            session_tenant = session.get("tenant_id")
+            knowledge_results = self._search_knowledge(user_message, tenant_id=session_tenant)
 
             # 识别VIN并查询实时数据，注入上下文
             vin = self._extract_vin(user_message)
@@ -180,10 +185,10 @@ class RealtimeChatManager:
             logger.error(f"处理消息失败: {e}")
             return {"error": f"处理消息失败: {str(e)}"}
     
-    def _search_knowledge(self, query: str, top_k: int = 3) -> List[Dict[str, Any]]:
+    def _search_knowledge(self, query: str, top_k: int = 3, tenant_id: str = None) -> List[Dict[str, Any]]:
         """搜索相关知识"""
         try:
-            results = self.knowledge_manager.search_knowledge(query, top_k)
+            results = self.knowledge_manager.search_knowledge(query, top_k, tenant_id=tenant_id)
             return results
         except Exception as e:
             logger.error(f"搜索知识库失败: {e}")
@@ -474,8 +479,17 @@ class RealtimeChatManager:
                 # 保存知识库使用记录（不再塞 session_marker）
                 knowledge_data = assistant_msg.knowledge_used or []
 
+                # 获取会话的 tenant_id
+                session_tenant = None
+                if session_id in self.active_sessions:
+                    session_tenant = self.active_sessions[session_id].get('tenant_id')
+                if not session_tenant:
+                    from src.core.models import DEFAULT_TENANT
+                    session_tenant = DEFAULT_TENANT
+
                 conversation = Conversation(
                     session_id=session_id,
+                    tenant_id=session_tenant,
                     work_order_id=assistant_msg.work_order_id or user_msg.work_order_id,
                     user_message=user_msg.content or "",
                     assistant_response=assistant_msg.content or "",

src/integrations/workorder_sync.py

@@ -124,7 +124,7 @@ class WorkOrderSyncService:
         """获取映射状态"""
         return self.field_mapper.get_mapping_status()
     
-    def sync_from_feishu(self, generate_ai_suggestions: bool = True, limit: int = 10) -> Dict[str, Any]:
+    def sync_from_feishu(self, generate_ai_suggestions: bool = True, limit: int = 10, tenant_id: str = None) -> Dict[str, Any]:
         """
         从飞书同步工单数据到本地系统
         
@@ -215,6 +215,8 @@ class WorkOrderSyncService:
                             # 创建新记录
                             valid_fields["created_at"] = datetime.now()
                             valid_fields["updated_at"] = datetime.now()
+                            if tenant_id:
+                                valid_fields["tenant_id"] = tenant_id
                             new_workorder = WorkOrder(**valid_fields)
                             session.add(new_workorder)
                             created_count += 1

src/web/app.py

@@ -38,6 +38,7 @@ from src.web.blueprints.vehicle import vehicle_bp
 from src.web.blueprints.analytics import analytics_bp
 from src.web.blueprints.test import test_bp
 from src.web.blueprints.feishu_bot import feishu_bot_bp
+from src.web.blueprints.tenants import tenants_bp
 
 
 # 配置日志
@@ -126,6 +127,7 @@ app.register_blueprint(vehicle_bp)
 app.register_blueprint(analytics_bp)
 app.register_blueprint(test_bp)
 app.register_blueprint(feishu_bot_bp)
+app.register_blueprint(tenants_bp)
 
 
 # 页面路由
@@ -180,8 +182,9 @@ def create_chat_session():
         data = request.get_json()
         user_id = data.get('user_id', 'anonymous')
         work_order_id = data.get('work_order_id')
+        tenant_id = data.get('tenant_id')
         
-        session_id = service_manager.get_chat_manager().create_session(user_id, work_order_id)
+        session_id = service_manager.get_chat_manager().create_session(user_id, work_order_id, tenant_id=tenant_id)
         
         return jsonify({
             "success": True,

src/web/blueprints/feishu_sync.py

@@ -92,9 +92,10 @@ def sync_from_feishu():
         data = request.get_json() or {}
         generate_ai = data.get('generate_ai_suggestions', True)
         limit = data.get('limit', 10)
+        tenant_id = data.get('tenant_id')
         
         sync_service = get_sync_service()
-        result = sync_service.sync_from_feishu(generate_ai_suggestions=generate_ai, limit=limit)
+        result = sync_service.sync_from_feishu(generate_ai_suggestions=generate_ai, limit=limit, tenant_id=tenant_id)
         
         if result.get("success"):
             message = f"同步完成：创建 {result['created_count']} 条，更新 {result['updated_count']} 条"

src/web/blueprints/tenants.py

@@ -0,0 +1,132 @@
+# -*- coding: utf-8 -*-
+"""
+租户管理蓝图
+处理租户 CRUD 的 API 路由
+"""
+
+import json
+import logging
+from flask import Blueprint, request, jsonify
+from src.core.database import db_manager
+from src.core.models import Tenant, DEFAULT_TENANT
+
+logger = logging.getLogger(__name__)
+
+tenants_bp = Blueprint('tenants', __name__, url_prefix='/api/tenants')
+
+
+def _ensure_default_tenant():
+    """确保 default 租户存在"""
+    try:
+        with db_manager.get_session() as session:
+            existing = session.query(Tenant).filter(Tenant.tenant_id == DEFAULT_TENANT).first()
+            if not existing:
+                session.add(Tenant(
+                    tenant_id=DEFAULT_TENANT,
+                    name="默认租户",
+                    description="系统默认租户"
+                ))
+                session.commit()
+    except Exception as e:
+        logger.error(f"确保默认租户失败: {e}")
+
+
+@tenants_bp.route('', methods=['GET'])
+def list_tenants():
+    """获取所有租户列表"""
+    try:
+        with db_manager.get_session() as session:
+            tenants = session.query(Tenant).order_by(Tenant.created_at).all()
+            return jsonify([t.to_dict() for t in tenants])
+    except Exception as e:
+        logger.error(f"获取租户列表失败: {e}")
+        return jsonify({"error": str(e)}), 500
+
+
+@tenants_bp.route('', methods=['POST'])
+def create_tenant():
+    """创建新租户"""
+    try:
+        data = request.get_json()
+        if not data or not data.get('tenant_id') or not data.get('name'):
+            return jsonify({"error": "tenant_id 和 name 为必填项"}), 400
+
+        tenant_id = data['tenant_id'].strip()
+        name = data['name'].strip()
+
+        if not tenant_id or not name:
+            return jsonify({"error": "tenant_id 和 name 不能为空"}), 400
+
+        with db_manager.get_session() as session:
+            existing = session.query(Tenant).filter(Tenant.tenant_id == tenant_id).first()
+            if existing:
+                return jsonify({"error": f"租户 '{tenant_id}' 已存在"}), 409
+
+            tenant = Tenant(
+                tenant_id=tenant_id,
+                name=name,
+                description=data.get('description', ''),
+                config=json.dumps(data.get('config', {}))
+            )
+            session.add(tenant)
+            session.commit()
+
+            # 重新查询以获取完整数据
+            tenant = session.query(Tenant).filter(Tenant.tenant_id == tenant_id).first()
+            return jsonify({"success": True, "tenant": tenant.to_dict()}), 201
+
+    except Exception as e:
+        logger.error(f"创建租户失败: {e}")
+        return jsonify({"error": str(e)}), 500
+
+
+@tenants_bp.route('/<tenant_id>', methods=['PUT'])
+def update_tenant(tenant_id):
+    """更新租户信息（重命名等）"""
+    try:
+        data = request.get_json()
+        if not data:
+            return jsonify({"error": "请求体不能为空"}), 400
+
+        with db_manager.get_session() as session:
+            tenant = session.query(Tenant).filter(Tenant.tenant_id == tenant_id).first()
+            if not tenant:
+                return jsonify({"error": f"租户 '{tenant_id}' 不存在"}), 404
+
+            if 'name' in data:
+                tenant.name = data['name'].strip()
+            if 'description' in data:
+                tenant.description = data['description']
+            if 'config' in data:
+                tenant.config = json.dumps(data['config'])
+            if 'is_active' in data:
+                tenant.is_active = data['is_active']
+
+            session.commit()
+            tenant = session.query(Tenant).filter(Tenant.tenant_id == tenant_id).first()
+            return jsonify({"success": True, "tenant": tenant.to_dict()})
+
+    except Exception as e:
+        logger.error(f"更新租户失败: {e}")
+        return jsonify({"error": str(e)}), 500
+
+
+@tenants_bp.route('/<tenant_id>', methods=['DELETE'])
+def delete_tenant(tenant_id):
+    """删除租户（不允许删除 default）"""
+    try:
+        if tenant_id == DEFAULT_TENANT:
+            return jsonify({"error": "不能删除默认租户"}), 403
+
+        with db_manager.get_session() as session:
+            tenant = session.query(Tenant).filter(Tenant.tenant_id == tenant_id).first()
+            if not tenant:
+                return jsonify({"error": f"租户 '{tenant_id}' 不存在"}), 404
+
+            session.delete(tenant)
+            session.commit()
+            return jsonify({"success": True, "message": f"租户 '{tenant_id}' 已删除"})
+
+    except Exception as e:
+        logger.error(f"删除租户失败: {e}")
+        return jsonify({"error": str(e)}), 500

src/web/blueprints/workorders.py

@@ -151,7 +151,8 @@ def create_workorder():
             title=data['title'],
             description=data['description'],
             category=data['category'],
-            priority=data['priority']
+            priority=data['priority'],
+            tenant_id=data.get('tenant_id')
         )
         
         # 清除工单相关缓存

src/web/static/js/dashboard.js

@@ -373,11 +373,30 @@ class TSPDashboard {
     }
     init() {
         this.bindEvents();
+        this.populateTenantSelectors();
         // 优化：并行加载初始数据，提高响应速度
         this.loadInitialDataAsync();
         this.startAutoRefresh();
         this.initCharts();
     }
+
+    async populateTenantSelectors() {
+        try {
+            const response = await fetch('/api/tenants');
+            const tenants = await response.json();
+            if (!Array.isArray(tenants)) return;
+
+            const selectors = document.querySelectorAll('#chat-tenant-id');
+            selectors.forEach(select => {
+                const currentVal = select.value;
+                select.innerHTML = tenants.map(t =>
+                    `<option value="${t.tenant_id}"${t.tenant_id === currentVal ? ' selected' : ''}>${t.name} (${t.tenant_id})</option>`
+                ).join('');
+            });
+        } catch (e) {
+            console.warn('加载租户列表失败:', e);
+        }
+    }
     
     async loadInitialDataAsync() {
         // 并行加载多个数据源
@@ -722,7 +741,7 @@ class TSPDashboard {
                 this.loadWorkOrders();
                 break;
             case 'conversation-history':
-                this.loadConversationHistory();
+                this.loadConversationTenantList();
                 break;
             case 'token-monitor':
                 this.loadTokenMonitor();
@@ -739,6 +758,9 @@ class TSPDashboard {
             case 'settings':
                 this.loadSettings();
                 break;
+            case 'tenant-management':
+                this.loadTenantList();
+                break;
         }
     }
 
@@ -1290,6 +1312,7 @@ class TSPDashboard {
         try {
             const userId = document.getElementById('user-id').value;
             const workOrderId = document.getElementById('work-order-id').value;
+            const tenantId = document.getElementById('chat-tenant-id')?.value || 'default';
 
             const response = await fetch('/api/chat/session', {
                 method: 'POST',
@@ -1298,7 +1321,8 @@ class TSPDashboard {
                 },
                 body: JSON.stringify({
                     user_id: userId,
-                    work_order_id: workOrderId ? parseInt(workOrderId) : null
+                    work_order_id: workOrderId ? parseInt(workOrderId) : null,
+                    tenant_id: tenantId
                 })
             });
 
@@ -6858,6 +6882,134 @@ class TSPDashboard {
             this.showNotification('清空Agent历史失败: ' + error.message, 'error');
         }
     }
+
+    // ==================== 租户管理 ====================
+
+    async loadTenantList() {
+        const container = document.getElementById('tenant-list');
+        if (!container) return;
+        container.innerHTML = '<div class="text-center py-4"><i class="fas fa-spinner fa-spin fa-2x"></i></div>';
+
+        try {
+            const response = await fetch('/api/tenants');
+            const tenants = await response.json();
+
+            if (!Array.isArray(tenants) || tenants.length === 0) {
+                container.innerHTML = '<div class="text-center py-4 text-muted">暂无租户，请点击"新建租户"创建</div>';
+                return;
+            }
+
+            container.innerHTML = tenants.map(t => `
+                <div class="card mb-2">
+                    <div class="card-body d-flex justify-content-between align-items-center py-2">
+                        <div>
+                            <strong>${t.name}</strong>
+                            <span class="text-muted ms-2">(${t.tenant_id})</span>
+                            ${t.description ? `<br><small class="text-muted">${t.description}</small>` : ''}
+                            ${!t.is_active ? '<span class="badge bg-secondary ms-2">已禁用</span>' : ''}
+                        </div>
+                        <div class="btn-group btn-group-sm">
+                            <button class="btn btn-outline-primary" onclick="dashboard.showEditTenantModal('${t.tenant_id}', '${(t.name || '').replace(/'/g, "\\'")}', '${(t.description || '').replace(/'/g, "\\'")}')">
+                                <i class="fas fa-edit"></i>
+                            </button>
+                            ${t.tenant_id !== 'default' ? `
+                            <button class="btn btn-outline-danger" onclick="dashboard.deleteTenant('${t.tenant_id}')">
+                                <i class="fas fa-trash"></i>
+                            </button>` : ''}
+                        </div>
+                    </div>
+                </div>
+            `).join('');
+        } catch (error) {
+            console.error('加载租户列表失败:', error);
+            container.innerHTML = '<div class="text-center py-4 text-danger">加载失败</div>';
+        }
+    }
+
+    showCreateTenantModal() {
+        document.getElementById('tenantModalTitle').textContent = '新建租户';
+        document.getElementById('tenant-edit-id').value = '';
+        document.getElementById('tenant-id-input').value = '';
+        document.getElementById('tenant-id-input').disabled = false;
+        document.getElementById('tenant-id-group').style.display = '';
+        document.getElementById('tenant-name-input').value = '';
+        document.getElementById('tenant-desc-input').value = '';
+        new bootstrap.Modal(document.getElementById('tenantModal')).show();
+    }
+
+    showEditTenantModal(tenantId, name, description) {
+        document.getElementById('tenantModalTitle').textContent = '编辑租户';
+        document.getElementById('tenant-edit-id').value = tenantId;
+        document.getElementById('tenant-id-input').value = tenantId;
+        document.getElementById('tenant-id-input').disabled = true;
+        document.getElementById('tenant-name-input').value = name;
+        document.getElementById('tenant-desc-input').value = description;
+        new bootstrap.Modal(document.getElementById('tenantModal')).show();
+    }
+
+    async saveTenant() {
+        const editId = document.getElementById('tenant-edit-id').value;
+        const tenantId = document.getElementById('tenant-id-input').value.trim();
+        const name = document.getElementById('tenant-name-input').value.trim();
+        const description = document.getElementById('tenant-desc-input').value.trim();
+
+        if (!name) {
+            this.showNotification('租户名称不能为空', 'error');
+            return;
+        }
+
+        try {
+            let response;
+            if (editId) {
+                // 编辑
+                response = await fetch(`/api/tenants/${encodeURIComponent(editId)}`, {
+                    method: 'PUT',
+                    headers: { 'Content-Type': 'application/json' },
+                    body: JSON.stringify({ name, description })
+                });
+            } else {
+                // 新建
+                if (!tenantId) {
+                    this.showNotification('租户标识不能为空', 'error');
+                    return;
+                }
+                response = await fetch('/api/tenants', {
+                    method: 'POST',
+                    headers: { 'Content-Type': 'application/json' },
+                    body: JSON.stringify({ tenant_id: tenantId, name, description })
+                });
+            }
+
+            const data = await response.json();
+            if (data.success) {
+                bootstrap.Modal.getInstance(document.getElementById('tenantModal')).hide();
+                this.showNotification(editId ? '租户已更新' : '租户已创建', 'success');
+                this.loadTenantList();
+            } else {
+                this.showNotification(data.error || '操作失败', 'error');
+            }
+        } catch (error) {
+            console.error('保存租户失败:', error);
+            this.showNotification('保存租户失败: ' + error.message, 'error');
+        }
+    }
+
+    async deleteTenant(tenantId) {
+        if (!confirm(`确定要删除租户 "${tenantId}" 吗？该操作不会删除关联数据。`)) return;
+        try {
+            const response = await fetch(`/api/tenants/${encodeURIComponent(tenantId)}`, { method: 'DELETE' });
+            const data = await response.json();
+            if (data.success) {
+                this.showNotification('租户已删除', 'success');
+                this.loadTenantList();
+            } else {
+                this.showNotification(data.error || '删除失败', 'error');
+            }
+        } catch (error) {
+            console.error('删除租户失败:', error);
+            this.showNotification('删除租户失败: ' + error.message, 'error');
+        }
+    }
 }
 
 // 飞书同步管理器

src/web/templates/dashboard.html

@@ -439,6 +439,10 @@
                             <i class="fas fa-sliders-h"></i>
                             系统设置
                         </a>
+                        <a class="nav-link" href="#tenant-management" data-tab="tenant-management">
+                            <i class="fas fa-building"></i>
+                            租户管理
+                        </a>
                     </nav>
                 </div>
             </div>
@@ -568,6 +572,13 @@
                                     <h5><i class="fas fa-cog me-2"></i>对话控制</h5>
                                 </div>
                                 <div class="card-body">
+                                    <div class="mb-3">
+                                        <label class="form-label">租户</label>
+                                        <select class="form-select" id="chat-tenant-id">
+                                            <option value="default">默认租户</option>
+                                        </select>
+                                    </div>
+                                    
                                     <div class="mb-3">
                                         <label class="form-label">用户ID</label>
                                         <input type="text" class="form-control" id="user-id" value="user_001">
@@ -2187,6 +2198,76 @@
     </div>
 
     <!-- 模态框 -->
+    <!-- 租户管理标签页 -->
+                <div id="tenant-management-tab" class="tab-content" style="display: none;">
+                    <div class="row mb-4">
+                        <div class="col-md-8">
+                            <div class="card">
+                                <div class="card-header d-flex justify-content-between align-items-center">
+                                    <h5><i class="fas fa-building me-2"></i>租户管理</h5>
+                                    <button class="btn btn-primary btn-sm" onclick="dashboard.showCreateTenantModal()">
+                                        <i class="fas fa-plus me-1"></i>新建租户
+                                    </button>
+                                </div>
+                                <div class="card-body">
+                                    <div id="tenant-list">
+                                        <div class="loading-spinner">
+                                            <i class="fas fa-spinner fa-spin"></i>
+                                        </div>
+                                    </div>
+                                </div>
+                            </div>
+                        </div>
+                        <div class="col-md-4">
+                            <div class="card">
+                                <div class="card-header">
+                                    <h5><i class="fas fa-info-circle me-2"></i>说明</h5>
+                                </div>
+                                <div class="card-body">
+                                    <p class="text-muted">租户代表不同的市场或业务单元。每个租户拥有独立的知识库、对话历史和工单数据。</p>
+                                    <ul class="text-muted small">
+                                        <li>创建租户后，可在各业务模块中选择租户</li>
+                                        <li>默认租户不可删除</li>
+                                        <li>可为每个租户配置独立的飞书应用和机器人</li>
+                                    </ul>
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                </div>
+
+    <!-- 创建/编辑租户模态框 -->
+    <div class="modal fade" id="tenantModal" tabindex="-1">
+        <div class="modal-dialog">
+            <div class="modal-content">
+                <div class="modal-header">
+                    <h5 class="modal-title" id="tenantModalTitle">新建租户</h5>
+                    <button type="button" class="btn-close" data-bs-dismiss="modal"></button>
+                </div>
+                <div class="modal-body">
+                    <input type="hidden" id="tenant-edit-id">
+                    <div class="mb-3" id="tenant-id-group">
+                        <label class="form-label">租户标识 (tenant_id)</label>
+                        <input type="text" class="form-control" id="tenant-id-input" placeholder="如 market_a（创建后不可修改）">
+                        <div class="form-text">唯一标识，建议使用英文和下划线</div>
+                    </div>
+                    <div class="mb-3">
+                        <label class="form-label">租户名称</label>
+                        <input type="text" class="form-control" id="tenant-name-input" placeholder="如 市场A">
+                    </div>
+                    <div class="mb-3">
+                        <label class="form-label">描述</label>
+                        <textarea class="form-control" id="tenant-desc-input" rows="2" placeholder="可选"></textarea>
+                    </div>
+                </div>
+                <div class="modal-footer">
+                    <button type="button" class="btn btn-secondary" data-bs-dismiss="modal">取消</button>
+                    <button type="button" class="btn btn-primary" onclick="dashboard.saveTenant()">保存</button>
+                </div>
+            </div>
+        </div>
+    </div>
+
     <!-- 创建工单模态框 -->
     <div class="modal fade" id="createWorkOrderModal" tabindex="-1">
         <div class="modal-dialog">

src/web/websocket_server.py

@@ -67,8 +67,9 @@ class WebSocketServer:
         """处理创建会话请求"""
         user_id = data.get("user_id", "anonymous")
         work_order_id = data.get("work_order_id")
+        tenant_id = data.get("tenant_id")
 
-        session_id = self.chat_manager.create_session(user_id, work_order_id)
+        session_id = self.chat_manager.create_session(user_id, work_order_id, tenant_id=tenant_id)
 
         response = {
             "type": "session_created",